How do you open a file "not supported on this architecture"?

I downloaded an upgrade for my MiFi today.  Installation went well until I tried to open the application.  Then I received this notice:  You can't open the application "DUU_Verizon_MiFi4510L_FW2.23" because it is not supported on this architecture.  Now what do I do?

Thanks, that makes sense.  I was on the phone with Verizon trying to figure this out and they did not have this information.  Their only concern was my OS.  They said that I could go to my local Verizon store and they would upgrade for me.  I hope this works.
Thanks again for your response.

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