How do you recoup software from the app store after a crash?

How do you recoup software from the app store after a crash? It's not like the old days when you bought software on CDs.

Mac App Store: Frequently Asked Questions (FAQ) - http://support.apple.com/kb/HT4461

Similar Messages

  • How can I download  software from the App store a second time?

    Hi,
    I purchased OS 10.7 from the App store because I no longer had the original discs from my computer.
    I downloaded it on to one of my computers, but now I want to put it on a second computer but the App Store say "You've already downloaded this " and I'm unable to get it. The App Store says I can download it 5 times...?
    Anyone know the solution?

    Go to your second computer, login to the App Store using the same AppleID you used when you purchased OS X Lion and download it from THAT computer. Or, since you mentioned you downloaded it to one computer and both computers are on the same local area network, share the Install OS X Lion.app file with your second computer or put it on an 8GB USB thumb drive, unplug the drive, plug it into your second computer and copy it to its /Applications folder.

  • TS1702 How to restore my applications from the App Store after changing my country?

    I had changed my country inside my Apple ID and I couldn't retrieve my purchased applications after that
    Anyone have solution for such a case

    So I guess it will only be new apps that I download that are allowed to give me their updates while 13 updates wait for me on an ID I can no longer access.
    Yes...  sorry.
    In the future, if need be, you can re download your purchases for free  >  Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Good rule of thumb is to back up your purchases regardless  >  Mac App Store: Backing up your app purchases

  • How do you access updates to apps from the App store after changing to a new ID because the password on the old ID was changed and you don't know what it is now?

    How do you access updates to apps from the App store after changing to a new ID because the password on the old ID was changed by the former husband and you don't know what it is now?  And you set up your own new ID and account but can NOT access the updates, from the App store for the many apps that you already have, because they require that you sign in with that former now inaccessible ID and account and password?  Call it a problem of modern times and changing relationships, if you want to be charitable.

    So I guess it will only be new apps that I download that are allowed to give me their updates while 13 updates wait for me on an ID I can no longer access.
    Yes...  sorry.
    In the future, if need be, you can re download your purchases for free  >  Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Good rule of thumb is to back up your purchases regardless  >  Mac App Store: Backing up your app purchases

  • How do small companies / non-profits purchase software from the app store?

    Hello, I have asked this question to a few Apple Business reps and I seem to get conflicting answers depending on the person I talking to. 
    I work in the I.T. department for a large non-proffit.  We are no stranger to purchasing Apple computers, phones and iPads.  But we are running in to much confusion when it comes to the purchasing and specifically the licensing of Apple Software from the App Store.  For years we have worked with Microsoft and Adobe and have found their licensing (especially for our "one-off" purchases) to be quite helpful.  Each time a user requests a software title, we order it and it is put into our licensing account and is charged to our I.T. credit card.  Accounting has a clear papertrail to follow as to which department gets "billed" for the purchase and everyone is happy. 
    However, with Apple, and the App Store, there is no such program for the type of "one-off" purchases we do.  Sure, there is an "Enterprise" Volume Licensing solution, but the minimum purchase quantity for software licenses is 20.  Most of our requests come in as 1 - 5 copies of a software title.  So, Apple's solution to us has been to create a separate Apple ID for each purchase.  This worked OK until we got up to 5 Apple IDs on one credit card.  This led to yet another phone call to Apple and having them tell me that you can only associate 5 Apple IDs to one credit card... their solution? "Just open up a new credit card for every 5 licenses that you need".  That solution is absolutely impossible for our accounting department.  I called Apple back to see if I could talk to another business rep.  That individual informed me that the only way to get around this is to just purchase pre-paid iTunes gift cards and associate 5 Apple ID's to each one that we buy, then just keep track of them with an Excel sheet.  Again, this is an accounting nightmare.  What happens when there is money left over on a card? ($5 that is unused may seem trivial, but that ads up!)
    Anyway, I'm hoping that somebody has found a decent solution to this, and I REALLY hope that Apple gets their volume licensing program together.  They boast about being ready for the corporate world, yet they still have "solutions" in place that require end users to go out and buy iTunes gift cards just to make sure they remain in software compliance????

    Oooookay...
    I realized that both the iPhoto 9.3.2 and iMove9.0.7 updates are in .dmg format (disk image) up on the support downloads site.  So I downloaded them, and applied the iPhoto update (using ARD), which (supposedly) succeeded.  Then I tried the iMovie update, and I got the message:  "iMovie9.0.7Update.pkg" could not be installed.  Error message: "The version of iMovie installed on this Mac must be updated through the Mac App Store.  Check the Mac App Store to see if an update is available."
    Well, first of all, the iMovie update is over a GB, and no, I'm not going to go walk around to 64 machines and download 64 GBs of network traffic so that each machine can have its own personal special download of the update.  The one update.  To be repeated with every update.  That's what ARD is for!
    AND the iPhoto update which supposedly succeeded didn't apparently get applied -- the App Store still shows the update as being needed, and launching the app and doing an "About" says that it's at version 9.3 (650.39).
    If I were to create an apple ID for the  company, can I attach that one apple ID to all 64 of the macs that the company owns?
    Is there any way to update AppStore software without an apple ID tied to the machine?  Is there some problem with App Store software licensing?  Is it legal to use the software in a business?  Is that why the software is quarantined away from these machines?  Can it only be sold to an individual employee, and if an employee attaches his/her personal apple ID to a company-owned machine is it even legal to use the software commercially?

  • How do you clear completed updates from the app store after downloading is complete?

    How do you clear completed updates from the app store after downloading is complete on iOS 7.0.2?

    You don't. It's how things are done now, likely to accommodate those that have auto update turned on.  IT's been said that the updates will just drop off after a period of time but  time will tell on that.

  • Hi, please how can I transfer purchases from the app store on Mac to my iPad ? I purchased  keynotes, numbers ,pages and other items. I really want to have them on my iPad . Thanks.

    Hi please how can I transfer purchases from the app store on Mac to my iPad . I downloaded  keynotes , numbers, pages and others and will want to have them on my I pad thanks.

    Apps that are written for the Mac OS cannot be used on iOS devices, such as the iPad. You can purchase the iOS versions of some of these apps in the iTunes App Store.

  • How can I purchase products from the app store while travelling outside my country of residence?

    How can I purchase products from the app store while travelling outside my country of residence? We are from Canada, travelling in the USA and wish to buy a TV series but get a message to buy it from the Canadian store. When we tried to do this we got the same message.

    According to the terms of sale, you have to be in your country of residence in order to make a purchase. I've heard of people able to make purchases outside their country and also of people being unable to do so. It appears that Apple's enforcement is not 100%.
    In order to buy from the U.S. iTunes Store, you would need to have a valid billing address in the U.S., a credit card billed to that address or an iTunes Gift card purchased in the U.S. and be physically present in the U.S. at the time of purchase.
    International copyright law is currently very inconvenient for the consumer.
    Best of luck.

  • Hello everyone!  i have a new macbook pro and i want to download aperture.  my app store says it is already installed (on my old macbook pro).  how do i install aperture from the app store in this instance please?

    hello everyone!  i have a new macbook pro and i want to download aperture.  my app store says it is already installed (on my old macbook pro).  how do i install aperture from the app store in this instance please?

    Are yoy sure that Apeture is not in the Applications folder of the new system? If it is move it to the trash and the App Store will let you download Aperture from it.
    You will need to make sure you use the same Apple ID you used to purchase it in the past.
    regards

  • How to download paid games from the App Store in the absence of a credit card?

    How to download paid games from the App Store in the absence of a credit card?

    If you don't have a credit card, you'll need a prepaid iTunes card or iTunes gift certificate. Or, if you're in the US, you can use PayPal, though it's often an unreliable method of payment.
    Regards.

  • HT1491 how do I purchase games from the app store with an itunes card from my device?

    How do I purchase games from the app store using an itunes card from my device?

    Redeem the card into your iTunes account and make purchases.
    Apple - iTunes - Inside iTunes - How to Redeem Free Download Codes and Gift Cards In the App Store and iTunes

  • Where is the serial number for Aperture 3 when you download it from the App Store?

    Where is the serial number for Aperture 3 when you download it from the App Store?

    There isn't one.

  • Why cant i buy download anything from the app store after the new ios7 update?

    Why cant I download anything from the app store after updating to the ios7.02 system?

    Do you have a song or podcast in iTunes that did not finish downloading? If you do - finish that one first. The apps will not update until that download is complete.
    If that doesn't do it - sign out of your account - Settings>Store>Apple ID - sign out. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. Go back to Settings>Store>Sign in and sign in again and see if you can tap on one app and start the download.

  • How do I install Mavericks from the App Store if I erased my HD?

    My mbp has been acting funny and slow, and I think I may have had some corrupted files. I have my computer backed up to time machine, and additionally I saved all my important files, photos etc to the external HD before I began. Then I erased my HD. Everything I read indicated that since I had installed mavericks previously (and legitimately), I would be able to do so again from disk utility after I finished erasing the HD so long as I had a working Internet connection. Well, I do, but now when I click "Reinstall OS X" I get a screen with Mavericks and then an error message saying, "this is not a supported method of installing the operating system/ please run Install OS X Mavericks.app that you downloaded from the app store." But I erased my hard drive! I really don't want to use my time machine backup because I'm worried some of my files are corrupted, and wouldn't that just put me back in the exact same position?
    For the record, it's a late 2010 MBP that originally had Snow Leopard. My boyfriend upgraded it to Mavericks for me a few weeks ago.

    Clean Install of Snow Leopard
    Be sure to make a backup first because the following procedure will erase
    the drive and everything on it.
         1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
             with your computer.  Insert the disc into the optical drive and restart the computer.
             After the chime press and hold down the  "C" key.  Release the key when you see
             a small spinning gear appear below the dark gray Apple logo.
         2. After the installer loads select your language and click on the Continue
             button. When the menu bar appears select Disk Utility from the Utilities menu.
             After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
             size.)  Click on the Partition tab in the DU main window.  Set the number of
             partitions to one (1) from the Partitions drop down menu, click on Options button
             and select GUID, click on OK, then set the format type to MacOS Extended
             (Journaled, if supported), then click on the Apply button.
         3. When the formatting has completed quit DU and return to the installer.  Proceed
             with the OS X installation and follow the directions included with the installer.
         4. When the installation has completed your computer will Restart into the Setup
             Assistant. Be sure you configure your initial admin account with the exact same
             username and password that you used on your old drive. After you finish Setup
             Assistant will complete the installation after which you will be running a fresh
             install of OS X.  You can now begin the update process by opening Software
             Update and installing all recommended updates to bring your installation current.
    Download and install Mac OS X 10.6.8 Update Combo v1.1.
    You  can then re-download Mavericks from the App Store.

  • How do we "demo" software with the app store?

    usually there's a demo to try an app before you buy - how do we do this with the app store?

    Use the developers site for any software demo/download/purchase that is of a substancial cost amount to you.
    You DON'T want to deal with Apple's semi-English speaking India call center if you have a issue. TRUST ME! 

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