How do you remove an Apple ID on a phone when you don't know it

h ow can you remove an Apple ID from a phone that's been brought second hand

There is no way to remove an Apple ID. This is an antitheft feature of the iPhone. You will have to find the owner of that Apple ID and ask them to remove Activation Lock. See: Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support
If you cannot do this return the phone for a refund. It is useless to you.

Similar Messages

  • How do I remove the apple ID and password request when I open my apps and mail? it belongs to my daughter's itunes account

    How do I remove the apple ID and password prompt that appears frequently. It is prepopulated with an account for my daughter and not one I need on the IPAD...

    Go to Settings>Store>Apple ID. Tap on her ID and sign out. Them sign in with your own ID.
    If there are apps on your iPad (and I assume that there must be) that your daughter purchased with her ID - they can only be updated by using her ID.

  • HT3529 How can I remove my Apple ID from a phone that is not working? I cannot text anyone with Iphone because the Apple ID and IMSG

    My IPhone broke yet again due to "known issues", so I am back to an android. But, I cannot text anyone who has an IPhone, had this issue previously and Apple nor my carrier helped out. I have removed my number on Apple.com, as told by my carrier which doesn't help. Also, the IPhone did a factory reset by itself and cannot get past the plug in with itunes screen, and the phone will not stay on when plug it into a computer.

    You need to immediately change the password for the Apple ID, for starters. If have iCloud and Find My iphone enabled on the device you can remotely wipe the device. If you do not then there is nothing you can do except change the password for the account.

  • How do i delete an old apple ID from iCloud account when I don't know the old password

    I changed my apple Id and now when I go to use iTunes or some email... it says ID and or password are wrong.  I do not have the old password so how do I log in or get it to see my new ID account??

    With iOS 7 there’s no workaround.
    They should have done this.
    What to do before selling or giving away your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT5661
    If the iPad was running iOS 7,  iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    iCloud: Activation Lock
    http://support.apple.com/kb/PH13695
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    http://support.apple.com/kb/ts4515
    Buying or Selling a Used iPhone or iPad Running iOS 7? Read This First!
    http://www.makeuseof.com/tag/buying-or-selling-a-used-iphone-running-ios-7-read- this-first/
    You may have purchased a stolen iPad.
     Cheers, Tom

  • How do I get pass someone else's Apple ID on a iPad when I don't know the person? I cannot get pass this page

    I Bought a iPad and when I turn it on I get the hello scree, then the language page, then the country page then the fourth page says must sign in with Apple id and password and it shows the part of the persons I'd shaded out in grey. It says I need this because it activated my iPad. I cannot go any further than this page.  I cannot go to settings or anything.
    HOw do I get the device to delete the strangers I'd on iCloud and find my iPad  So I can set up my iPad?

    You won't be able to activate it. It is "Activation Locked". Return it for a refund.

  • My mother-in-law passed away. How do I reset the Apple ID on her iMac? I don't know her information.

    I thought I knew it, but I am not able to reset the password.

    If you have the Install Disc, boot from the disk while holding the c key.
    http://support.apple.com/kb/ph6317

  • How do I lol someone off my gamecenter account? When I don't know who is in my gamecenter account?

    HEy we'll I think im getting hacked in gamecenter how do I know? Because I play clash of clans and I bought gems and i got off and they wasted all my money and everything including my gems and I want to log out whoever is in my gamecenter account can I do that? And how?

    Me to im so annoyed someone find away to fix this i have changed password apple id and even put my passwords as messages to them and that person is still doing it plzz someone help

  • HT5312 How to authorize songs to play from old email address when I don't know old password, and old email account doesn't exist?

    I have many songs that won't play because they were purchased on former email account (yrs ago) and I can't remember the password.  The security questions aren't working either.  Is there somebody I can contact, or any way to get access to the songs/authorize so they will play?  Thanks.

    Apple ID Contact
    http://www.apple.com/support/appleid/contact/

  • How do you remove your apple id from a phone from a remote location?

    How do I remove my apple id from a phone that someone bought from me over eBay?

    Read here under "No Longer Have Device":
    http://support.apple.com/kb/ht5661

  • HT204053 How can i delete the old apple id from my phone when i can no longer log in?

    I changed my internet provider and address. I then changed my apple id to coincide with my new address and deleted my old address. My phone did not update to the new address. I can't change the details on my phone in settings because i can't access the internet. i tried to delete the account but i can't do that with out logging in.
    How can i update the apple id on my phone when i can't log into it?

    Welcome to the Apple community.
    This feature has been introduced to make stolen phones useless to those that have stolen them.
    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
    The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
    You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
    This article provides more information about Activation Lock.

  • I have Iphone 4s, and the phone will activate itself again. How do I get changed Apple ID on my phone so that I get using the new username and password that is verified? I would like an answer as soon as possible ... Thank you very much.

    I have Iphone 4s, and the phone will activate itself again. This I have verified, but when I shall put this onto my phone, so the phone will not approve the newusername and password. How do I get changed Apple ID on my phone so that I get using the new username and password that is verified? Silly to buy a new phone just for this .... The phone is almost three years old. How long can weexpect this to last? I would like an answer as soon as possible ... Thank you very much.

    It sounds like your device might be in Activation Lock.  Is it asking your to enter in an Apple ID & password, but only showing you the first letter of the email address and then some dots? Example: j•••••@icloud.com?
    If so, do you recognize that email?  Do you have an Apple ID that fits the same format?  If so, then go to www.cloud.com, log in with that Apple ID & password, and see if under Find My iPhone it shows this device.  If so, turn off the device, then remove the device from the list.

  • How do I remove my apple id from my iPad and replace it with a new one

    How do I remove my Apple ID and replaces it with a new one on my ipad

    Have you changed your email?   And need to change your Apple ID as well?
    Before you go further.   Please READ and understand these articles from Apple about your Apple ID. 
    http://support.apple.com/kb/HT2204
    http://support.apple.com/kb/HT5621
    If you are giving the I
    Pad to someone else, you need to turn off find my iPhone and erase the iPad, or delete it from your cloud account.
    If there is another reason , I didn't mention, please fill us in so we can give you the right answer, rather than guess and cause you more headaches.

  • HT1349 How do you get help from apple if you don't know where to find the serial number of my "product."  I don't know if they mean my itunes program, my iphone, my computer, which one, the number on the computer (is there one), or something in Windows or

    How are you supposed to get help from Apple if you don't know what your serial number is?  They say to input the serial number of the "product" that you are asking about.  Since my problem is how to deauthorize/authorize computers, and they are saying I have more than 5 (which I have never owned more than 5 computers in my life), I can't imagine what serial number they mean.  Does it mean your desktop computer?  If so, which one?  Do they mean your device?  LIke your iPhone, iPod or whatever?  Do they mean the software ON one of your computers and/or devices?  If so, which program, and on which computer/device?
    We have three operational computers, one does not have iTunes on it.  Since Apple is saying I have more than 5 authorized computers, and I can't imagine what they are, I am afraid to deauthorize all my computers.  See what I mean?  I just wanted to ask the question about how I can find out WHICH computers Apple thinks I have authorized, so I can decide if it's safe to deauthorize them all or not.  I only know of 2 computers that have iTunes on them, so how can there be 5?  We also have 2 iPhones and 2 iPods in this family, but one of the iPhones has his own apple id.  He may have been using mine, since his computer died.  I read that those don't count as "computers" to the 5.  Do they, then?
    Help!  I can't contact apple because I have no idea what they mean about serial number.  I doubt they would help me anyway.  In order to get the serial number off my desktop computer (that has iTunes on it already), I will have to move furniture, so I don't want to if that's not it.  Is there some way to find the serial number in the software, either on my desktop or my iPhone?

    sunshinecowgill wrote:
    We have three operational computers, one does not have iTunes on it.  Since Apple is saying I have more than 5 authorized computers, and I can't imagine what they are, I am afraid to deauthorize all my computers.  See what I mean?  I just wanted to ask the question about how I can find out WHICH computers Apple thinks I have authorized, so I can decide if it's safe to deauthorize them all or not. 
    You could have more 5 computers authorized if you ever, for example, reformatted a hard drive or replaced a hard drive without deauthorizing the computer first. Apple's system would see that as a different computer, even though you don't. There's nothing to be afraid of in deauthorizing everything and the reauthorizing what you actually have. You won't lose any data. Mistimp is correct, they can't tell you which computers are authorized.

  • How can I remove the Apple ID authorization only on one computer and authorize another in his place?

    how can I remove the Apple ID authorization only on one computer and authorize another in his place?

    De-authorize the computer in question.
    Then authorize the new computer.
    Or de-authorize all computers and authorize only the ones that actually exist.

  • How do I remove my apple id from my sons ipod and give him his own??

    How do i remove my appl id from my sons ipod and give him his own

    Create an Apple ID for your son...
    Sign out of your account and get him to sign in with his new account...
    Bear in mind that any Apps Purchased with your ID will not be able to be Updated with his ID...
    The Apps are locked to your ID...
    Apple ID FAQ
    http://support.apple.com/kb/HE37

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