How do you request a refund on a rental?

I recently had the dreaded white screen issue when I tried to watch an HD movie I had rented from Apple TV. I tried to watch the movie last night. This morning I had the time to go to these boards and discover I had to reset the box to make the movie work. The movie will now work. The thing is, the 24-hour clock on the movie started last night when it wouldn't work. I won't be able to watch the movie now before it expires.
I want Apple to either refund the rental price or reset the clock. How on earth do I contact them to ask for that? I can't find any phone number or e-mail form or working "report a problem" function anywhere.

You can try going to your account purchase history and opting to report a problem, I can't comment on whether  will or won't provide you with a credit.

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