How do you reset an IPOD touch when you don't remember passcode?

We have an old IPOD Touch and don't remember the passcode.  HOw do we reset it to factory settings?  ITunes will not recognize the IPOD.

See http://support.apple.com/kb/HT1212
Try these steps if iTunes won't recognize it: (assuming you have Windows) http://support.apple.com/kb/TS1538

Similar Messages

  • How do you reset an ipod touch when it is still stuck in recovery mode?

    how do you reset an ipod touch when it is still stuck in recovery mode?

    Having the same problem. Plugged into the computer, iTunes doesn't connect to it. Plugged it into the wall and the low battery bar shows up but then it goes to the black/apple screen and stays there. The screen goes black and then when it pops back on again (on its own), the apple is still there. Won't hard restart either. Halp!

  • HT5312 How do I reset my security questions when I don't remember the answers to the original security questions?

    How do I reset my security questions when I don't remember the answers to the original security questions?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
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              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
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  • HT4865 How do I undisable my Ipod touch? I don't remember my password.

         I need help undisabling my Ipod touch and I've forgotten my password. How do I undisable my Ipod touch?

    Connect to iTunes on the computer you usually Sync with and “ Restore “...
    http://support.apple.com/kb/HT1414
    If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808

  • How do you fix your ipod touch when you stop it in the middle of when its updating its software. all i get is a white screen or a screen with lines running down it. please help!!

    this happened when i was updating it from ios 5.0.1 to 5.1 i had to stop it before it was done updating and now all i get is a frozen screen.

    - Try a reset:
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Then connect to computer and try to restore via iTunes.
    - If screen remains on (white, has lines etc), let the battery fully drain. After charging for an hour try the reset and restore as necessary.

  • HT1430 how can i reset my ipod touch when its disabled ?

    i dont remember my passcode

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • How do I reset my security questions when I don't remember the answers to my old ones?

    I made my account when I was pretty young so I don't remember what my answers are! Please help me! I can't go into my iTunes without it.

    The Three Best Alternatives for Security Questions and Rescue Mail
         If you do not have success with one, then try another:
            1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
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    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • How do you reset an ipod touch when a child has locked it up?  we cant even access the screen to enter passcode. ipod is disabled and ask to connect to itunes but itunes asked to unlock

    my niece's touch is disabled due to a child trying to unlock it too many times. we connected it to itunes but it asks to unlock it. we cant even access the passcode screen to try to unlock it. it locked up months ago and has been abel to use it and she dont knoe the password to her email account to receive communication from itunes or apple so we esstablished a new account but cant connect hte device to the aplle id account. any suggestions?

    Place the iPod in Recovery Mode and restore via iTunes.
    iOS: Wrong passcode results in red disabled screen

  • How do you unlock an ipod touch when its been disabled

    how do you unlock an ipod touch when its disabled

    http://support.apple.com/kb/ht1212
    Troubleshooting 101
    Some topics covered
    -Basic troubleshooting steps
    -Hard reset instructions
    -Manual restore instructions
    -Hardware troubleshooting
    -Preventive Maintenance
    -Anti-theft & recovery tips
    -Battery-saving tips
    -Repair options
    -Contacting Apple
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • HOW TO UNLOCK AN IPOD TOUCH WHEN YOU FORGOT PASSCODE

    How can I unlock my son's IPOD touch when he has forgotten his passcode?

    You have to enable by restoring from recovery mode following the steps in http://support.apple.com/kb/HT1212 and may need to do that more than once to succeed.

  • HT1414 how do you reset my ipod touch..daughter try passcode too many times now its disabled

    how do you reset my ipod touch..daughter try passcode too many times now its disabled

    Passcode Locked or Disabled
    If nothing else will let you unlock the device - after so many unsuccessful attempts will be locked out - You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the Device.
    Instructions can be found here.
    http://support.apple.com/kb/ht1808

  • TS2634 how do you unlock your ipod touch when it is disabled

    how do you onlock your ipod touch when it is disabledand it says connect to itunes but when you connect to itunes it still wont unlock it.

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen        
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • How do you reset your ipod touch's restriction code?

    how do you reset your ipod touch's restriction code?

    If you no longer the restrictions code, you'll need to restore your iPod to factory settings in iTunes.
    B-rock

  • HT201304 How do i reset my ipod touch

    how do i reset my ipod touch?

    Why are you doing this?
    Options for when an iOS device gets locked because of forgotten passcode:
    Restore (and reset passcode) on your device by connecting it to the last computer to which it was connected:
    iTunes: Backing up, updating, and restoring iOS software - http://support.apple.com/kb/HT1414  ( https://discussions.apple.com/thread" - A restore erases the iPod. If you restore from backup the iPod will be like it was IF the iTunes library includeds [sic] all the synced media like apps and music since those are not included in the backup.")
    If you cannot connect it to the computer to which the device was last connected (or the device was never connected to a computer) you will have to use recovery mode to completely reset the device, losing all data:
    iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode (e.g., cannot connect to computer last used to sync device, iTunes still asks for a password)

  • How do I unlock my iPod touch when it has been disabled?

    How do I unlock my iPod touch when it has been disabled? My children can't remember the four digit pass code they entered and it is now disabled.

    Recovery mode...
    http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    But... if the Device has been Modified... this will Not necessarily work.

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