How do you reset you handset password, if you have forgotten it?

Basically I wanted to get pictures from my blackberry to my computer, so I installed the blackberry desktop application to transfer your media from blackberry to PC. This went fine, so then I plugged my blackberry into my computer using the USB lead, when I did this a box came up asking for my password, I assumed this would be my handset password, however when I tried this it did not work.
So I unplugged my blackberry, and then I tried to go on my blackberry, and it came up asking me to type 'blackberry' into a password box, which I did, and then it asked me for a password, which I typed in my handset password however this is not working
How do I reset my handset password without being able to get onto my blackberry? I dont want to lose all of my photos etc.?
PLEASE HELP !!

Upon the last failure, the BB will wipe clean and be like a brand hew device. No password at all will be assigned to it, and you start over (starting, of course, with restoring from your most recent backup).
I am not familiar with all of these "readings of other similar problems" you report. There are plenty of threads here where folks have forgotten their password and wind up wiping, but only rarely do I recall anyone discussing a situation close to yours.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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