How do you select multiple files on a macbook pro?

Can anyone tell me how to select multiple files at one time?  I am so frustrated with the way macbook pro works that I really regret buying it.  I hate that you can't select multiple files, and that my contact stuff keeps changing.  It is certainly not like I was told...that I would never want to use a PC again.  I would not buy another apple computer.  I spent a lot of money to NOT be able to do things that I have always done with ease.  Every time I think I have something figured out, it doesn't work the next time I go to use it in another program.  If anyone has an answer to this, I would sure appreciate it. 
And all of these so called wonderful updates to the operating system on all mac products have left me frustrated and liking my apple products far less than I did before.  On my iphone I had to make the texts just huge to even be able to see the white writing on a blue background.  Not sure who made these designs, but from my perspective, I can tell you they certainly weren't thinking about being user friendly in any way when they did it.  So disappointed in all of my devices!  I do not enjoy using my computer, ipad, or iphone even close to what I did before.

This is some information on the Finder.
http://support.apple.com/kb/ht2470
To select multiple files you can use the shift key with the mouse if they are in a contiguous list or the CMD key with the mouse if you have breaks in that list. You can also use the mouse to drag over the files you want to select.
The Macs are easy to use, I have used many versions of Windows, Linux and other operating systems and I find OS X is far the easiest, but that is me.
There are many instructional videos and texts on Apples web site and if you are near to an Apple store they do classes to help.
Hope you get used to it.

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