How do you stop updates in PS from being suppressed?

I'm getting an error message from AAM when I attempt to update PS. It states that Updates
could not be installed because updates have been suppressed by the Admin... well... I am the
admin and I haven't suppressed updates... got any ideas how I can move forward on this? The
machines are in labs without internet connections and I am attempting to run the updater from
the desktop.
any help appreciated...

Or - if you are using a late version of Windows - right click the AAM icon and choose 'Run as Administrator'.

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