How do you turn on the laptop when it shuts itself down and the power button isn't working

How to I turn the laptop on after it has shut itself off

If you hold the power button down for 15 to 20 seconds and the machine still will not turn on, you should do one of three things:
1.  Take it to an Apple Store for an assessment and estimate.
2.  Take it to an Authorized Apple Service Center for an assessment and estimate.
3.  Consider purchasing a replacement machine.

Similar Messages

  • How do you turn on Mail Notifications when Mail is not listed in the INCLUDE or DO NOT INCLUDE list of apps?

    A week ago, the Mail app wouldn't display any messages. After restarting the phone, it still would not display any messages, it would just quit. Then eventually it opened with messages displayed. But then Mail notifications disappeared, and is not even listed in the Notification Center.  How can Mail be "re-listed"?

    I checked some other discussions and doing a reset by holding the power and home button helped the Mail app to appear in the Notifications list again

  • How do you turn off an iphone when the usb to itunes is diplayed on the screen

    How do you turn off an iphone when the usb to itunes is displayed on the screen and it wouldn't shut off

    Jerry4321a wrote:
    How do you turn off an iphone when the usb to itunes is displayed on the screen and it wouldn't shut off
    You cannot...
    You need to Connect to iTunes on the computer you usually Sync with and “ Restore “...
    http://support.apple.com/kb/HT1414
    If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808
    Note on Recovery Mode.
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...

  • How can you turn your iDevice on remotely because it is offline and i cant track it through find my iphone app

    how can you turn your iDevice on remotely because it is offline and i cant track it please help

    You can not turn on an iDevice remotely.

  • My iMac starts up and then shuts itself down during the boot up process. it shuys down half way through the Apple logo appearing. any ideas how to fix?

    My iMac starts up and then shuts itself down during the boot up process. it shuys down half way through the Apple logo appearing. any ideas how to fix?

    Hi daveormond,
    I'm sorry to hear you are having these issues with your iMac. If you continue to have issues with your Mac shutting down part way through the boot up process, you may find the troubleshooting steps outlined in the following articles helpful (given your description, it sounds like it could be either issue, or a combination of both):
    Mac OS X: Gray screen appears during startup - Apple Support
    OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Support
    Regards,
    - Brenden

  • My ipad2 is disabled and my power button is not working, how to reset the passcode?

    My ipad2 is disabled and my power button is not working, how to reset the passcode?

    Hi, there is no fix for this unfortunately. However you can plug your iPad into iTunes and providing you have made a backup, you can restore from it
    you say its disabled, what does the message on the screen say?

  • I SCREWD UP AND SHUT DOWN MY MAC WHEN IT WAS IN THE PRIVLEDGES STAGE BECAUSE MY PLUG-INS FOR AFTER EFFECTS WASNT WORKING, WHEN I SHUT IT DOWN AND TRIED TO START IT BACK UP, MY MAC KEPT RESTARTING, TEST-RAN-ERROR..4MOT/1/40000003:HDD-14444? WAT IS THIS?

    I SCREWD UP AND SHUT DOWN MY MAC WHEN IT WAS IN THE PRIVLEDGES STAGE BECAUSE MY PLUG-INS FOR AFTER EFFECTS WASNT WORKING, WHEN I SHUT IT DOWN AND TRIED TO START IT BACK UP, MY MAC KEPT RESTARTING, TEST-RAN-ERROR..4MOT/1/40000003:HDD-14444? WAT IS THIS? WAT DO I DO TO GET MY MAC BACK RUNNING

    I believe you've posted this multiple times. Once is all that's needed. Also, please don't use all caps. Aside from the fact it means you're shouting it's also harder to read than mixed case.
    The error means a bad fan motor or the HDD has failed. In your case it's the latter.  You can try the following:
    Drive Preparation
    1.  Boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button.  When the menu bar appears select Disk Utility from the Utilities menu.
    2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area.  If it does not say "Verified" then the drive is failing or has failed and will need replacing.  SMART info will not be reported  on external drives. Otherwise, click on the Partition tab in the DU main window.
    3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
    4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
    5. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
    6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
    When formatting has completed quit DU and return to the installer.  Complete the OS X installation.

  • My MacBook Pro shut itself down and now it won't turn back on and the power light keeps flashing a green and amber but very dull. Help please!

    My MacBook Pro shut itself down and now it won't turn back on and the power light keeps flashing the amber light. I don't know what to do, and this has never happened before.

    Hello Toby135
    Reset the SMC or System Management Controller to resolve issues with the power on your MacBook Pro and power adapter.
    Intel-based Macs: Resetting the System Management Controller (SMC)
    http://support.apple.com/kb/ht3964
    Regards,
    -Norm G.

  • Subsequent to Yosemite or updates, my repeating calendar events can not be updated as before. When I update an event (of the repeating event) on my MacBook Pro; its reverts back when I shut it down and come back, and doesn't update other devices?

    Subsequent to Yosemite or updates, my repeating calendar events can not be updated as before. When I update an event (of a repeating event) on my MacBook Pro; its reverts back when I shut it down and come back, and doesn't update other devices?
    Has anyone experienced this and does anyone know a fix?

    This is incredibly frustrating for me too!
    I have a repeated monthly event for a discount at a store that is offered on the first Tuesday of every month. So I have a repeated event taking place on the 1st of every month. In the previous month I reset next month's date from the 1st to whatever date falls on the first Tuesday.
    But ever since upgrading to Yosemite, I am experiencing the same problem as the original person who posted. The date saves on my calendar but does not sync to my iCloud. When I reboot the computer, the date reverts back to the 1st.
    I'm thankful I don't have any events that needed to be tracked because ALL of my previous changes in the past have reverted back to the 1st of the month. I would have been in the same terrible situation as yaz999 in having to manually change every event in previous months.
    Why hasn't this bug been fixed yet???!!!

  • So i dont know if its just me, But my ( About a month old) I phone 5, keeps Shutting itself down, Then The sceen goes different colors and patterns and shuts off. Its been repeating this for many days and nothing i do seems to work!!! Help!!!!!

    So i dont know if this is just me, cause none of my friends have this problem, But my i phone 5  about a month old, Keeps shutting itself down and then restarting, This is bothersome, cause i cant use it!!! Ive never dropped it got it wet, or anything to harm it! This thing is my baby!!! I hate this, Now its to the point where it doesnt even turn on! Ive charged it, Held the top and bottom buttons, ( It turns on but right back off) and basically anything else i could think of!! i even tryed to restore it. ( No luck) But especially what i think is odd, is when it turns off, it turns a bunch of random colors and designes. Im scared i might have to get rid of it!!! PLEASE HELP!!!
    Sincerely Your New Bestfriend
    Triston Conn

    Please help

  • My iphone 4 shut itself down and not turn on back

    My iphone 4 shut itself down and not turn on back

    I have been having the same trouble with my iPhone 4 freezing up more and more often and the only way to bring it back to life was to do a reset. Finally made an appointment at my local Genius Bar and, even though they couldn't reproduce the fault at the time (of course!), they swapped it out for a brand new phone which has been fine since.
    Excellent customer service - just reminded me why I switched to Apple in the first place
    Reading other threads, it sounds like this is more of a hardware problem with the home button not being able to 'wake' the phone up when its locked.

  • Can someone please assist me? My Macbook pro is having issues with safari and after 5mins or so it's shuts itself down and reports the below;

    Can someone please assist me? My Macbook pro is having issues with safari and after 5mins or so it's shuts itself down and reports the below
    Process:         Safari [1109]
    Path:            /Applications/Safari.app/Contents/MacOS/Safari
    Identifier:      com.apple.Safari
    Version:         5.0.3 (6533.19.4)
    Build Info:      WebBrowser-75331904~2
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [87]
    PlugIn Path:       /Users/Shared/.ExpressAssist.so
    PlugIn Identifier: .ExpressAssist.so
    PlugIn Version:    ??? (???)
    Date/Time:       2012-04-23 12:01:50.444 +1000
    OS Version:      Mac OS X 10.6.5 (10H574)
    Report Version:  6
    Interval Since Last Report:          120729 sec
    Crashes Since Last Report:           63
    Per-App Interval Since Last Report:  108161 sec
    Per-App Crashes Since Last Report:   63
    Anonymous UUID:                      A4BB853B-CB94-48AE-BF10-FDCE53BC72B6
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Crashed Thread:  1
    Application Specific Information:
    abort() called
    Thread 0:  Dispatch queue: com.apple.main-thread
    0   libSystem.B.dylib                       0x00007fff85dd92da mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff85dd994d mach_msg + 59
    2   com.apple.CoreFoundation                0x00007fff838b7932 __CFRunLoopRun + 1698
    3   com.apple.CoreFoundation                0x00007fff838b6dbf CFRunLoopRunSpecific + 575
    4   com.apple.HIToolbox                     0x00007fff8033c9f6 RunCurrentEventLoopInMode + 333
    5   com.apple.HIToolbox                     0x00007fff8033c7fb ReceiveNextEventCommon + 310
    6   com.apple.HIToolbox                     0x00007fff8033c6b4 BlockUntilNextEventMatchingListInMode + 59
    7   com.apple.AppKit                        0x00007fff87f13e64 _DPSNextEvent + 718
    8   com.apple.AppKit                        0x00007fff87f137a9 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
    9   com.apple.Safari                        0x00000001000162f4 0x100000000 + 90868
    10  com.apple.AppKit                        0x00007fff87ed948b -[NSApplication run] + 395
    11  com.apple.AppKit                        0x00007fff87ed21a8 NSApplicationMain + 364
    12  com.apple.Safari                        0x000000010000a1c0 0x100000000 + 41408
    Thread 1 Crashed:
    0   libSystem.B.dylib                       0x00007fff85e4be4e __semwait_signal_nocancel + 10
    1   libSystem.B.dylib                       0x00007fff85e4bd50 nanosleep$NOCANCEL + 129
    2   libSystem.B.dylib                       0x00007fff85ea86a2 usleep$NOCANCEL + 57
    3   libSystem.B.dylib                       0x00007fff85ec7cd4 abort + 93
    4   libstdc++.6.dylib                       0x00007fff806c75d2 __tcf_0 + 0
    5   libobjc.A.dylib                         0x00007fff87c61d3d _objc_terminate + 120
    6   libstdc++.6.dylib                       0x00007fff806c5ae1 __cxxabiv1::__terminate(void (*)()) + 11
    7   libstdc++.6.dylib                       0x00007fff806c5b16 __cxxabiv1::__unexpected(void (*)()) + 0
    8   libstdc++.6.dylib                       0x00007fff806c5bfc __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
    9   libstdc++.6.dylib                       0x00007fff80681a3e std::__throw_length_error(char const*) + 127
    10  libstdc++.6.dylib                       0x00007fff806ac3fe std::string::append(char const*, unsigned long) + 82
    11  .ExpressAssist.so                       0x00000001007621bc dylibmain + 5910
    12  com.apple.CFNetwork                     0x00007fff8513156f HTTPReadFilter::readHeaderBytes(StreamReader*, unsigned char, unsigned char*, long, CFStreamError*) + 421
    13  com.apple.CFNetwork                     0x00007fff851324e4 HTTPReadFilter::canReadNoSignal(StreamReader*, CFStreamError*, unsigned char) + 110
    14  com.apple.CFNetwork                     0x00007fff850e0780 HTTPReadFilter::streamCanRead(__CFReadStream*) + 90
    15  com.apple.CFNetwork                     0x00007fff850e08f6 HTTPReadFilter::socketReadStreamCallback(unsigned long) + 122
    16  com.apple.CFNetwork                     0x00007fff850e0867 HTTPReadFilter::_httpRdFilterStreamCallBack(__CFReadStream*, unsigned long, void*) + 49
    17  com.apple.CoreFoundation                0x00007fff83919373 _signalEventSync + 115
    18  com.apple.CoreFoundation                0x00007fff839192e4 _cfstream_solo_signalEventSync + 116
    19  com.apple.CoreFoundation                0x00007fff83919224 _CFStreamSignalEvent + 740
    20  com.apple.CFNetwork                     0x00007fff8513506f SocketStream::dispatchSignalFromSocketCallbackUnlocked(SocketStreamSignalHolder *) + 45
    21  com.apple.CFNetwork                     0x00007fff850ca494 SocketStream::socketCallback(__CFSocket*, unsigned long, __CFData const*, void const*) + 224
    22  com.apple.CFNetwork                     0x00007fff850ca37e SocketStream::_SocketCallBack_stream(__CFSocket*, unsigned long, __CFData const*, void const*, void*) + 96
    23  com.apple.CoreFoundation                0x00007fff838e1bea __CFSocketDoCallback + 634
    24  com.apple.CoreFoundation                0x00007fff838e15eb __CFSocketPerformV0 + 315
    25  com.apple.CoreFoundation                0x00007fff838b9401 __CFRunLoopDoSources0 + 1361
    26  com.apple.CoreFoundation                0x00007fff838b75f9 __CFRunLoopRun + 873
    27  com.apple.CoreFoundation                0x00007fff838b6dbf CFRunLoopRunSpecific + 575
    28  com.apple.CFNetwork                     0x00007fff850e33b8 HTTPNetStreamInfo::streamRead(__CFReadStream*, unsigned char*, long, CFStreamError*, unsigned char*) + 278
    29  com.apple.CoreFoundation                0x00007fff838a706c CFReadStreamRead + 748
    30  .ExpressAssist.so                       0x0000000100762167 dylibmain + 5825
    31  com.apple.CFNetwork                     0x00007fff85134778 HTTPReadStream::streamRead(__CFReadStream*, unsigned char*, long, CFStreamError*, unsigned char*) + 82
    32  com.apple.CoreFoundation                0x00007fff838a706c CFReadStreamRead + 748
    33  .ExpressAssist.so                       0x00000001007617f5 dylibmain + 3407
    34  .ExpressAssist.so                       0x000000010075fde6 0x100758000 + 32230
    35  .ExpressAssist.so                       0x00000001007614bb dylibmain + 2581
    36  .ExpressAssist.so                       0x0000000100764c8b dylibmain + 16869
    37  .ExpressAssist.so                       0x0000000100769bf6 dylibmain + 37200
    38  libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    39  libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 2:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 3:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 4:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 5:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 6:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 7:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 8:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 9:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 10:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 11:
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   .ExpressAssist.so                       0x0000000100769d67 dylibmain + 37569
    3   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 12:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                       0x00007fff85df216a kevent + 10
    1   libSystem.B.dylib                       0x00007fff85df403d _dispatch_mgr_invoke + 154
    2   libSystem.B.dylib                       0x00007fff85df3d14 _dispatch_queue_invoke + 185
    3   libSystem.B.dylib                       0x00007fff85df383e _dispatch_worker_thread2 + 252
    4   libSystem.B.dylib                       0x00007fff85df3168 _pthread_wqthread + 353
    5   libSystem.B.dylib                       0x00007fff85df3005 start_wqthread + 13
    Thread 13:  com.apple.CFSocket.private
    0   libSystem.B.dylib                       0x00007fff85e1ce92 select$DARWIN_EXTSN + 10
    1   com.apple.CoreFoundation                0x00007fff838d9498 __CFSocketManager + 824
    2   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    3   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 14:  WebCore: IconDatabase
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   com.apple.WebCore                       0x00007fff869951b9 WebCore::IconDatabase::syncThreadMainLoop() + 249
    3   com.apple.WebCore                       0x00007fff869912bc WebCore::IconDatabase::iconDatabaseSyncThread() + 172
    4   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 15:  Safari: SafeBrowsingManager
    0   libSystem.B.dylib                       0x00007fff85dd92da mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff85dd994d mach_msg + 59
    2   com.apple.CoreFoundation                0x00007fff838b7932 __CFRunLoopRun + 1698
    3   com.apple.CoreFoundation                0x00007fff838b6dbf CFRunLoopRunSpecific + 575
    4   com.apple.Safari                        0x000000010002f899 0x100000000 + 194713
    5   com.apple.Safari                        0x000000010002f829 0x100000000 + 194601
    6   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    7   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 16:
    0   libSystem.B.dylib                       0x00007fff85dd92da mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff85dd994d mach_msg + 59
    2   com.apple.CoreFoundation                0x00007fff838b7932 __CFRunLoopRun + 1698
    3   com.apple.CoreFoundation                0x00007fff838b6dbf CFRunLoopRunSpecific + 575
    4   com.apple.Foundation                    0x00007fff8367707f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
    5   com.apple.Foundation                    0x00007fff835f80a5 __NSThread__main__ + 1429
    6   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    7   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 17:  WebCore: LocalStorage
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   com.apple.JavaScriptCore                0x00007fff81c8b1a0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
    3   com.apple.WebCore                       0x00007fff86ce5dd1 WebCore::LocalStorageThread::threadEntryPoint() + 193
    4   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 18:  Safari: SnapshotStore
    0   libSystem.B.dylib                       0x00007fff85e13fca __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff85e17de1 _pthread_cond_wait + 1286
    2   com.apple.JavaScriptCore                0x00007fff81c8b1a0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
    3   com.apple.Safari                        0x00000001001be869 0x100000000 + 1828969
    4   com.apple.Safari                        0x000000010004737b 0x100000000 + 291707
    5   com.apple.Safari                        0x00000001000471f9 0x100000000 + 291321
    6   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    7   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 19:
    0   libSystem.B.dylib                       0x00007fff85dd92da mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff85dd994d mach_msg + 59
    2   com.apple.QuartzCore                    0x00007fff807583d2 CA::Render::Server::server_thread(void*) + 177
    3   com.apple.QuartzCore                    0x00007fff80758312 thread_fun + 34
    4   libSystem.B.dylib                       0x00007fff85e12536 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff85e123e9 thread_start + 13
    Thread 20:
    0   libSystem.B.dylib                       0x00007fff85df2f8a __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x00007fff85df339c _pthread_wqthread + 917
    2   libSystem.B.dylib                       0x00007fff85df3005 start_wqthread + 13
    Thread 1 crashed with X86 Thread State (64-bit):
      rax: 0x000000000000003c  rbx: 0x0000000100c2d5d0  rcx: 0x0000000100c2d588  rdx: 0x0000000000000001
      rdi: 0x0000000000000c03  rsi: 0x0000000000000000  rbp: 0x0000000100c2d5c0  rsp: 0x0000000100c2d588
       r8: 0x0000000000000000   r9: 0x0000000000989680  r10: 0x0000000000000001  r11: 0x0000000000000246
      r12: 0x0000000000000000  r13: 0x0000000119757c50  r14: 0xffffffffffffffff  r15: 0x0000000100c2d840
      rip: 0x00007fff85e4be4e  rfl: 0x0000000000000247  cr2: 0x0000000100582868
    Binary Images:
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           0x100758000 -        0x100782ff7 +.ExpressAssist.so ??? (???) <C712F0B3-620E-5DEC-E57D-A58D7426F05C> /Users/Shared/.ExpressAssist.so
           0x10078d000 -        0x100873fe7  libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <2D39CB30-54D9-B03E-5FCF-E53122F87484> /usr/lib/libcrypto.0.9.7.dylib
           0x11acbb000 -        0x11acbbfff  com.apple.JavaPluginCocoa 13.3.0 (13.3.0) <FE297F73-9063-3507-BA4D-B02306F4A3C2> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaPluginCocoa.bundle/C ontents/MacOS/JavaPluginCocoa
           0x11ad83000 -        0x11ad8cfff  com.apple.JavaVM 13.3.0 (13.3.0) <36BCE3E0-67EB-184B-3831-78287E8C58A1> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM
           0x11b683000 -        0x11b6a9fff  GLRendererFloat ??? (???) <0310BFE5-B3DE-BCD8-EFD7-42C574EBF776> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
           0x11b84a000 -        0x11b9dbfff  GLEngine ??? (???) <BB46BB42-B574-1E54-101B-A68E43576B26> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
           0x11ba0c000 -        0x11be2ffef  libclh.dylib 3.1.1 C  (3.1.1) <49B010DC-B120-EF70-B369-FB53E56DE658> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/libclh.dylib
           0x11c729000 -        0x11c72dff7  libFontRegistryUI.dylib ??? (???) <89E50DF0-2A72-B443-28AE-5F27EC7E22C7> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
           0x11cd46000 -        0x11cd47fff  ATSHI.dylib ??? (???) <F6C4F446-7AC4-7A17-9302-C38A016322B6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
           0x200000000 -        0x200787fef  com.apple.GeForceGLDriver 1.6.24 (6.2.4) <FA0ED181-B06F-1868-B4B6-978FC4BD0DBE> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDrive r
        0x7fff5fc00000 -     0x7fff5fc3bdef  dyld 132.1 (???) <63B47435-46CF-3D2D-F7F4-7FE77DEEFE06> /usr/lib/dyld
        0x7fff80003000 -     0x7fff800bcfff  libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <2C5ED312-E646-9ADE-73A9-6199A2A43150> /usr/lib/libsqlite3.dylib
        0x7fff800bd000 -     0x7fff800bdff7  com.apple.quartzframework 1.5 (1.5) <B182B579-BCCE-81BF-8DA2-9E0B7BDF8516> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
        0x7fff800be000 -     0x7fff800d2fff  libGL.dylib ??? (???) <1EB1BD0F-C17F-55DF-B8B4-8E9CF99359D4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
        0x7fff800d3000 -     0x7fff80250ff7  com.apple.WebKit 6533.19 (6533.19.4) <3B8D40F4-9B05-82BE-ECA5-7855A77AF700> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
        0x7fff80251000 -     0x7fff8029aff7  com.apple.securityinterface 4.0.1 (37214) <9F729F74-3732-8326-D218-E4D19AECC2DB> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
        0x7fff8030e000 -     0x7fff8060cfe7  com.apple.HIToolbox 1.6.3 (???) <2ECF8260-B05F-C7AD-B072-95713326EC2F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
        0x7fff8060d000 -     0x7fff8061cfff  com.apple.opengl 1.6.11 (1.6.11) <43D5BE71-E1F6-6974-210C-17C68919AE08> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
        0x7fff8061d000 -     0x7fff80661fe7  com.apple.ImageCaptureCore 1.0.3 (1.0.3) <913FFA89-0AC8-0A8D-CC2A-364CB0F303BA> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
        0x7fff8067b000 -     0x7fff806f8fef  libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <35ECA411-2C08-FD7D-11B1-1B7A04921A5C> /usr/lib/libstdc++.6.dylib
        0x7fff806f9000 -     0x7fff80704fff  com.apple.CrashReporterSupport 10.6.5 (252) <0895BE37-CC7E-1939-8020-489BFCB3E2C6> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
        0x7fff80705000 -     0x7fff80aa2fe7  com.apple.QuartzCore 1.6.3 (227.34) <215222AF-B30A-7CE5-C46C-1A766C1D1D2E> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
        0x7fff80aa3000 -     0x7fff80cdefef  com.apple.imageKit 2.0.3 (1.0) <5D18C246-303A-6580-9DC9-79BE79467C95> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
        0x7fff80ceb000 -     0x7fff80d7bfff  com.apple.SearchKit 1.3.0 (1.3.0) <4175DC31-1506-228A-08FD-C704AC9DF642> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
        0x7fff80d7c000 -     0x7fff80e56ff7  com.apple.vImage 4.0 (4.0) <354F34BF-B221-A3C9-2CA7-9BE5E14AD5AD> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
        0x7fff80e57000 -     0x7fff80e70fff  com.apple.CFOpenDirectory 10.6 (10.6) <CCF79716-7CC6-2520-C6EB-A4F56AD0A207> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
        0x7fff80ede000 -     0x7fff80efbff7  libPng.dylib ??? (???) <14043CBC-329F-4009-299E-DEE411E16134> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
        0x7fff80efc000 -     0x7fff80f1cff7  com.apple.DirectoryService.Framework 3.6 (621.9) <FF6567B5-56BD-F3EC-E59D-1EC583C3CF73> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
        0x7fff80f68000 -     0x7fff80f7efe7  com.apple.MultitouchSupport.framework 207.10 (207.10) <1828C264-A54A-7FDD-FE1B-49DDE3F50779> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
        0x7fff810e0000 -     0x7fff81297fef  com.apple.ImageIO.framework 3.0.4 (3.0.4) <2CB9997A-A28D-80BC-5921-E7D50BBCACA7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
        0x7fff8131f000 -     0x7fff81320ff7  com.apple.TrustEvaluationAgent 1.1 (1) <5952A9FA-BC2B-16EF-91A7-43902A5C07B6> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
        0x7fff81342000 -     0x7fff81427fef  com.apple.DesktopServices 1.5.9 (1.5.9) <27890B2C-0CD2-7C27-9D0C-D5952C5E8438> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
        0x7fff81428000 -     0x7fff8142cff7  libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <95718673-FEEE-B6ED-B127-BCDBDB60D4E5> /usr/lib/system/libmathCommon.A.dylib
        0x7fff8142d000 -     0x7fff814c7fff  com.apple.ApplicationServices.ATS 4.4 (???) <395849EE-244A-7323-6CBA-E71E3B722984> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
        0x7fff814c8000 -     0x7fff81517fef  libTIFF.dylib ??? (???) <AE9DC484-1382-F7AD-FE25-C28082FCB5D9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
        0x7fff81518000 -     0x7fff81782fef  com.apple.QuartzComposer 4.2 ({156.28}) <7586E7BD-D3BD-0EAC-5AC9-0BFA3679017C> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
        0x7fff81783000 -     0x7fff818c1fff  com.apple.CoreData 102.1 (251) <9DFE798D-AA52-6A9A-924A-DA73CB94D81A> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
        0x7fff81b0b000 -     0x7fff81bccfe7  libFontParser.dylib ??? (???) <8B12D37E-3A95-5A73-509C-3AA991E0C546> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
        0x7fff81bcd000 -     0x7fff81bd8ff7  com.apple.HelpData 2.0.4 (34) <90FDBF7E-E5BD-F880-5A75-73C20C8D1D68> /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
        0x7fff81c16000 -     0x7fff81c78fe7  com.apple.datadetectorscore 2.0 (80.7) <F9D2332D-0890-2ED2-1AC8-F85CB89D8BD4> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
        0x7fff81c79000 -     0x7fff81e68fe7  com.apple.JavaScriptCore 6533.19 (6533.19.1) <233B3E34-CDC4-668A-529A-7E61D510D991> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
        0x7fff81e69000 -     0x7fff81edaff7  com.apple.AppleVAFramework 4.10.12 (4.10.12) <1B68BE43-4C54-87F5-0723-0B0A14CD21E8> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
        0x7fff81ee1000 -     0x7fff81f09fff  com.apple.DictionaryServices 1.1.2 (1.1.2) <E9269069-93FA-2B71-F9BA-FDDD23C4A65E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
        0x7fff81f0a000 -     0x7fff81f51ff7  com.apple.coreui 2 (114) <923E33CC-83FC-7D35-5603-FB8F348EE34B> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
        0x7fff82036000 -     0x7fff82037fff  liblangid.dylib ??? (???) <EA4D1607-2BD5-2EE2-2A3B-632EEE5A444D> /usr/lib/liblangid.dylib
        0x7fff82038000 -     0x7fff82103fe7  ColorSyncDeprecated.dylib 4.6.0 (compatibility 1.0.0) <A6B2D07C-FC4D-F49E-64E5-AD4DFA830C05> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.f ramework/Versions/A/Resources/ColorSyncDeprecated.dylib
        0x7fff82104000 -     0x7fff8210fff7  com.apple.speech.recognition.framework 3.11.1 (3.11.1) <3D65E89B-FFC6-4AAF-D5CC-104F967C8131> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
        0x7fff821eb000 -     0x7fff829f5fe7  libBLAS.dylib 219.0.0 (compatibility 1.0.0) <FC941ECB-71D0-FAE3-DCBF-C5A619E594B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
        0x7fff829f6000 -     0x7fff82a30fff  libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <C7153747-50E3-32DA-426F-CC4C505D1D6C> /usr/lib/libssl.0.9.8.dylib
        0x7fff82a81000 -     0x7fff82a83fff  libRadiance.dylib ??? (???) <76438F90-DD4B-9941-9367-F2DFDF927876> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
        0x7fff82acf000 -     0x7fff82b39fe7  libvMisc.dylib 268.0.1 (compatibility 1.0.0) <AF0EA96D-000F-8C12-B952-CB7E00566E08> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
        0x7fff82b3a000 -     0x7fff82b4cfe7  libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <76B83C8D-8EFE-4467-0F75-275648AFED97> /usr/lib/libsasl2.2.dylib
        0x7fff82b4d000 -     0x7fff82c57ff7  com.apple.MeshKitIO 1.1 (49.2) <C19D0CCD-1DCB-7EDE-76FA-BF74079AFC6A> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itIO.framework/Versions/A/MeshKitIO
        0x7fff82c58000 -     0x7fff82c5bff7  com.apple.securityhi 4.0 (36638) <0CCEB8E0-8D7E-5046-F4E2-5F66D24B6600> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
        0x7fff82c5c000 -     0x7fff82c8dfff  libGLImage.dylib ??? (???) <57DA0064-4581-62B8-37A8-A07ADEF46EE2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
        0x7fff82c8e000 -     0x7fff82c9afff  libbz2.1.0.dylib 1.0.5 (compatibility 1.0.0) <D659C43E-3E1A-F45C-9EFB-AF18990A402E> /usr/lib/libbz2.1.0.dylib
        0x7fff82dec000 -     0x7fff82dedff7  com.apple.audio.units.AudioUnit 1.6.5 (1.6.5) <14F14B5E-9287-BC36-0C3F-6592E6696CD4> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
        0x7fff82dee000 -     0x7fff82e03ff7  com.apple.LangAnalysis 1.6.6 (1.6.6) <1AE1FE8F-2204-4410-C94E-0E93B003BEDA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
        0x7fff82e04000 -     0x7fff82e89ff7  com.apple.print.framework.PrintCore 6.3 (312.7) <CDFE82DD-D811-A091-179F-6E76069B432D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
        0x7fff82e8a000 -     0x7fff82e8cfff  com.apple.print.framework.Print 6.1 (237.1) <CA8564FB-B366-7413-B12E-9892DA3C6157> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
        0x7fff82e8d000 -     0x7fff82ec6fef  libcups.2.dylib 2.8.0 (compatibility 2.0.0) <97F968EB-80ED-36FB-7819-D438B489E46E> /usr/lib/libcups.2.dylib
        0x7fff82ec7000 -     0x7fff82f0aff7  libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <7E30B5F6-99FD-C716-8670-5DD4B4BAED72> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
        0x7fff82f0b000 -     0x7fff82f1fff7  com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <621B7415-A0B9-07A7-F313-36BEEDD7B132> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
        0x7fff82f20000 -     0x7fff82fcffff  edu.mit.Kerberos 6.5.10 (6.5.10) <6A159CD8-5C02-4528-C36F-6AFBFD61576B> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
        0x7fff82fd0000 -     0x7fff82fdffff  com.apple.NetFS 3.2.1 (3.2.1) <E5D33870-27D2-E50B-9B35-16AA50369733> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
        0x7fff82fe0000 -     0x7fff83027fff  com.apple.QuickLookFramework 2.3 (327.6) <11DFB135-24A6-C0BC-5B97-ECE352A4B488> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
        0x7fff83028000 -     0x7fff83070ff7  libvDSP.dylib 268.0.1 (compatibility 1.0.0) <98FC4457-F405-0262-00F7-56119CA107B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
        0x7fff83071000 -     0x7fff830d9fff  com.apple.MeshKitRuntime 1.1 (49.2) <4D3045D0-0D50-7053-3A05-0AECE86E39F8> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itRuntime.framework/Versions/A/MeshKitRuntime
        0x7fff830da000 -     0x7fff830fdfff  com.apple.opencl 12.3 (12.3) <D30A45FC-4520-45AF-3CA5-092313DB5D54> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
        0x7fff830fe000 -     0x7fff830feff7  com.apple.vecLib 3.6 (vecLib 3.6) <96FB6BAD-5568-C4E0-6FA7-02791A58B584> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
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        0x7fff834be000 -     0x7fff835e6ff7  com.apple.MediaToolbox 0.484.20 (484.20) <628A7245-7ADE-AD47-3368-CF8EDCA6CC1C> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
        0x7fff835e7000 -     0x7fff8386aff7  com.apple.Foundation 6.6.4 (751.42) <9A99D378-E97A-8C0F-3857-D0FAA30FCDD5> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
        0x7fff8386b000 -     0x7fff839e2fe7  com.apple.CoreFoundation 6.6.4 (550.42) <770C572A-CF70-168F-F43C-242B9114FCB5> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
        0x7fff839e3000 -     0x7fff83aa0ff7  com.apple.CoreServices.OSServices 357 (357) <6A39BF24-C94A-E90F-1CFE-33420B226818> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
        0x7fff83aa1000 -     0x7fff83c10fe7  com.apple.QTKit 7.6.6 (1756) <250AB242-816D-9F5D-94FB-18BF2AE9AAE7> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
        0x7fff83c11000 -     0x7fff83c93fff  com.apple.QuickLookUIFramework 2.3 (327.6) <9093682A-0E2D-7D27-5F22-C96FD00AE970> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
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