How do you unfreeze a frozen top and left command in the printing position command?

The top and left option of the printing position command is frozen at 0.  The error message states that a value between 0.000 and 0.000 is required.  How do I change this?  This happens will unedited and edited pictures.  I have just installed a xerox printer perhaps there is a link between this problem and the printer.

I didn't even suggest that because I would have thought that would be the first thing anyone would have checked for!   If you flip the on/off switch on the bottom of the mouse do you have a blinking green light?  Whether you do or don't, if you are unsure of the batteries then replace them.

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