How do you update your billing info

I lost my card that my iPad charges for iTunes  I'm trying to update the billing info it keep saying that the card details are wrong but I've checked them 4times and tried this several times to to no avail

Accepted form of payment
http://support.apple.com/kb/HT5552

Similar Messages

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  • TS3297 I Cannot update or purchase from itunes because of this error " We were unable to authorize your payment card for this purchase please update your billing info " this error is beacuse my brother tried to purchase some game worth 38$ which i dont ne

    I Cannot update or purchase from itunes because of this error " We were unable to authorize your payment card for this purchase please update your billing info " this error is beacuse my brother tried to purchase some game worth 38$ which i dont need it and i want to report a problem for this issue and able to get update my apps

    Welcome to the Apple Community.
    Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

  • We were unable to authorize your payment card for this purchase. Please update your billing info.

    we were unable to authorize your payment card for this purchase. Please update your billing info.
    I am currently on holiday and do not have access to my credit cards security code can i update it when i get back from holiday?

    Hello
    thank you for your reply
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  • How do you update your address for your apple id

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  • How do you strip your personal info from an ipad before giving away?

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    You can backup your current iPad, and then restore the new iPad from that backup (a list of what is included in a backup is in this article http://support.apple.com/kb/HT4946 - it excludes music, videos, synced photos). As the backup doesn't contain the actual apps, just their settings and content, for the restore to work completely you'll need all the relevant apps in your computer's iTunes library - otherwise the restore won't be able to install the apps and therefore their content (if you don't have the apps on your computer then you can re-download them for free : http://support.apple.com/kb/HT2519)
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    lfazi wrote:
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    Not possible. iOS 4.2.1 is as far as your Device will go.

  • How do you update your iPod touch to get imessage

    Hi how do you update your iPod touch to get imessage

    iMessage is part of iOS 5.0.1 that allows messaging to other Apple products without incurring data carrier charges.  If you have iOS 5.0.1 you already have the ability to text message other iDevices.

  • How do I update my billing info to resume subscription?

    Please help me- I have a very specific problem. I have been trying to get answers for months but no one has helped me. I am at my wits end and I reallly need my creative cloud back right now. I have left work an hour early to ring customer serive. I have been on hold for 55 minutes and I am also waiting to 'chat' to someone and I am also asking for help on here.
    Please please please somebody help me.
    I purchased creative cloud on 29th March 2013- student edition- one year. I bought it when there was an offer on for a reduced monthly price. I have been paying £15.88 a month on 29th of each month, I then recieved an email on 30th September 2013 saying 'your account has been suspended' and 'please update your payment info'. I did not see this straight away.
    I then received an email on 4th October 2013 saying that attackers had entered the Adobe network and my password had been reset, etc.
    I tried to ring Adobe several times to ask what to do but I could not get through to anyone.
    I then recieved another email on 20th October 2013 saying my membership had been suspendded and I needed to update my payment information.
    I STILL did not update my payment information as I had been informed that my account had been attacked so I did not want to enter any new payment information until I knew if it was Adobe asking and not the hackers (as the Adobe website warned of email fishing asking for details).
    My father- whose bank card was paying for my subscription- then recieved an email on 23/10/13 saying that the hackers may have accessed his bank information. He rang his bank to make sure things were OK and they said they would keep an eye on things. VERY WORRYING OBVIOUSLY!
    I then recieved an email on 29th )ctober 2013 saying my adobe membership would soon expire- 'on 29th September 2013' and that I needed to update my billing information. For one thing this did not make sense and STILL no one had answered the phone so I could find out what was happened.
    On 18/11/13 I gave up and braved going on my account- I reset my password. I did not update my billing info obviously as STILL no one told me what was going on. Eventually I got hold of someone- they were very unhelpful and did not know what had happened. I was put on hold several times but I was not helped in the slightest. I was then referred to another phone number which did not work and I beleive was for the US. Then Adobe said that they had closed their phoneline and online chat. So I had no way of knowing what to do. No one replied to my question on a forum.
    (by the way I just hung up the phone after being on hold for one hour and ten minutes)!!!
    I did not have the chance to speak to anyone for a long time until last week, then no one answered the phone and the phone line is only open mon-fri 9-5 when I work!! Like everyone else?!!! On Saturday 7th December I talked to two people on chat- one of them (Devika- chat reference no. 0212030953) said that I could resume my subscription, from the point I left off, at the same rate of £15.88 a month, despite it being past the 30 day trial period (because of all the reasons above!!) and that if I update my payment details this would happen straight away. I tried to do this but there was no option to update my payment information on my account. So she told me to ring customer service and quote this number.
    As I said- I rang customer service after I left work an hour early to do so- no one answered. I am trying to 'chat' to someone right now. But I fear they will not be able to help me either. I REALLY need my Adobe back up and running again as I am working at A WALLPAPER DESIGNER COMPANY!! I NEED TO USE THE PRODUCT I PURCHASED!
    I have never in my life been so disatissfied with customer service. I have been seriously let down.
    PLEASE SOMEBODY HELP ME

    We are fellow users on here, you're not talking to iTunes Support or Apple.
    On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.  If you are doing it on your iPad then you can tap on your id in Settings > iTunes & App Store and select 'View Apple ID' on the popup - that alos also give a payment information link on your account's page.

  • How do you update your email address on iCloud?

    How do you update to a new email address on the cloud on iPhone and iPad?

    Welcome to the Apple Community.
    Firstly, you need to change your details with Apple,  Start here, change your country if necessary and go to manage your account.
    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
    Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
    In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
    In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
    If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

  • How do I update my billing info?

    Hello Forum:
    How do I edit my billing info for downloading paid applications for the iPhone?
    I changed my credit card.
    Thanks,
    Steve

    With iTunes on your computer, at the iTunes menu bar go to Store and select View My Account.

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