How does EWA determines...?

Hello my friends!
I would appreciate your help with the following question.
How does the EWA report determines the following values, that means what does it check from the monitored system to get
values for the following:
- Avg. Availability per week
- Avg. DB request time in dialog task
- Avg. DB request time in updated task
Thanks in advance and best regards.

Hi,
- Avg. Availability per week
I'm not sure, but I think this is from the availability file stored in work directory of the instance. It is not using CCMSPING or other CCMS functions, this is why availability in EWA is often not correct (e.g. if you have a network failure). Also not sure, but I think the KPI Report within solman uses CCMSPING for availability.
- Avg. DB request time in dialog task
From workload stats - same value as in transaction st03n
- Avg. DB request time in updated task
From workload stats - same value as in transaction st03n
Regards,
Frank

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Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
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How does EWA determines...?

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