How does one request FiOS hardware to be installed?

I am writing because I am trying to figure out who I need to contact to get FiOS installed in our building. Currently, everyone else at our street intersection has service except for us. 
Currently our only offerings are COX and Verizon VDSL, which is being marketed as "FiOS" but it is not fiber and the upload speeds are vastly inferior. (I need to upload 5-10 GB at a time, so VDSL and COX are not viable options). 
My friends who live accross the street current have full FiOS service, and they get full 50/50 service, so my guess is there is hardware missing in our building that Verizon has yet to install. (Do not see an ONT in the apartment, and probably means hardware also needs to be installed in the comm room downstairs)
I already asked the leasing office and their management, and they said if Verizon wants to upgrade our building, please feel free, and they are willing to talk to Verizon reps and engineers regarding the matter. 

MechE wrote:
Any practical reason why?
There are two reasons why VDSL was installed instead of fiber.
1)  Your landlord did not give permission for fiber to be run to each unit.
2)  VZ engineering surveyed the building and determined running fiber to each unit was not practical.
Although VZ is no longer installing VDSL, it is highly unlikely that VZ would replace the existing VDSL installation with fiber for the above reasons.

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