How does out of warranty replacement work (uk)

I dropped my phone in water and it is now non functional, I don't have the £600 to get a new one from o2 so I was wondering how the o2, I was wondering how the out of warranty replacement scheme works or what apple will do if they cannot fix your phone ?

You bring the device to an Apple store & they take your old phone plus the fee for a replacement & give you a new/refurbished phone in exchange.
More details here: http://www.apple.com/uk/support/iphone/repair/other/
~Lyssa

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How does the $100 ipod replace work?

ok so me and my mom were arguing for a couple of days about my ipod;
In december my home button broke and i went to itunes to get a replacement for $100,so they put me on a hold list to get a new one
But in April my friend smashed it and the whole screen is cracked but the ipod still works
would they still give me the ipod replacement for $100?

They likely would give you a replacement at out-of-warranty rates. See details in these links:
Replace broken screen on i-device - https://discussions.apple.com/thread/3869709 - lllaass post. Similar one at https://discussions.apple.com/thread/3925666
Apple - Support - iPod - Repair pricing - http://www.apple.com/support/ipod/service/prices/

Out of warranty replacement... how does it work ?

I have another post regarding my broken IPhone 3GS (I figured this is a new question so required a new thread).
I need to get an 'out of warranty' replacement but have a few questions:
When doing a replacement is the 'replacement' a referb ?
Is it possible to pay extra and get another version of the IPhone 4/4s/5 ? Or is it a 'like for like' swap ?
Thanks in advance

kegan5 wrote:
IWhen doing a replacement is the 'replacement' a referb ?
Yes.
Is it possible to pay extra and get another version of the IPhone 4/4s/5 ? Or is it a 'like for like' swap ?
Not as a replacement for an out of warranty replacement.

Out of Warranty Replacement - Power Button Not Working

Well this is fun. A month and a half ago I paid the $229 to have an out-of-warranty replacement iPhone 4 shipped to me. Now, the power button is malfunctioning on it. When I press it, it does nothing, and at random times when I'm not even using the phone it'll prompt me wiht the "slide to power off" screen. Do I have any options to fix this without paying Apple another absorbitent amount of money?
I don't have luck with iPhones, apparently.

Definitely call in to AppleCare (800-APL-CARE) and refer to the repair number if you happen to have it, otherwise simply give them the serial number and explain the situation.
It's very likely they'll want you to restore the phone, so you may consider doing that before calling.
I'd agree that it sounds like it's hardware, however the phone rep will decide how to troubleshoot appropriately.
You should be good though with the 90 day warranty.

Hello, I live in Uruguay and I dropped my iphone in water. How I can get the out-of-warranty replacement? There is no apple store in Uruguay.

Hello, I live in Uruguay and I dropped my iphone in water. How I can get the out-of-warranty replacement? There is no apple store in Uruguay.

You can also try the Support site:https://getsupport.apple.com/Issues.action
And the ExpressLane for a service request: https://expresslane.apple.com

How much will it cost to get and apple iphone 4 32gb out of warranty replacement for australia?

ok so my iphone 4 32gb origionally black
but has had glass replacement to white
my iphone was thrown at a wall not by me
and now its glass is broken and it wont turn on most times
also the screen is halfworking and before the phone was thrown it turned of constantly
so how much will it cost for a out of warranty replacement one for Australia?
please help

Go here: http://support.apple.com/kb/index?page=servicefaq&product=iphone
Select the country form the drop down.
Select Express replacement service.
Select "My iPhone is not under warranty".

Does my phone qualify for out of warranty replacement?

Hi all,
I have just dropped a dumbbell on my iphone 3GS, (dohhh!), the screen has cracked at the top but shattered down the bottom. The phone is still on and charges however i cant use touch screen at the bottom where it has shattered, there allso tiny bits of loose glass at this part.
The phone is out of warranty but would I qualify for the out of warranty replacement? I would jsut go to Apple and ask but its not very close!
Thanks

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit

Iphone 4s out of warranty replacement..how much australian?

Hi I have an iphone 4s that suffered a water dunk for 20 minutes it was still going when I retrived it. It continued till it went flat now it wont charge any handy hints tips or ideas would be appreciated. Unfortunately it is out of warranty. So how much would it cost Australian for a out of warranty replacement? Cheers.

http://support.apple.com/kb/index?page=servicefaq&geo=australia&product=iphone
Read the bit at the end about water damage.
Out-of-Warranty Service
If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service Fee listed below.
iPhone Model
Out-of-Warranty Service
iPhone 5s, iPhone 5c,
iPhone 5
A$ 348.95
iPhone 4s
A$ 248.95
iPhone 4, iPhone 3GS,
iPhone 3G
A$ 198.95
The Out-of-Warranty Service Fee includes a A$ 19.95 shipping fee, which applies only if service is arranged through Apple and requires shipping. All fees are in Australian dollars and include GST. iPhone out-of-warranty service may also be available from an Apple Authorised Service Provider or your wireless carrier. Pricing and terms may vary.When setting up out-of-warranty service, Apple will request credit card pre-authorisation for the maximum service fee listed above. This amount will be deducted from your credit limit. The final service fee we charge will be determined during testing and may be less than the service fee listed above.Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service.Apple reserves the right to determine whether or not your iPhone is eligible for Out-of-Warranty service.

IPhone 4s out of warranty replacement - how to arrange??? HELP!

i need to send my iPhone 4s for out of warranty replacement (in australia) but cannot find where on the apple site i can arrange this. Can anybody point me in the right direction please?

Sure. If you have another phone call 1800myiphone.

Waterdamaged European Iphone 5, available for out of warranty replacement in the US?

Hey,
Im wonderig if someone is certain if the out of warranty replacement Will work on my European iphone 5 in the US? And if it does, how much will it cost?
And its very important that your certain and not guessing since ill travel to the US and dont know if i should buy à new one now or try the first option.
Sincerley
Degge

No
warranty and post warranty (including OoW ) are only supported in the Country of purchase (or within EU if purchased in an EU country)
the OoW price is similar in differring currencies

Smashed iPhone 4S - Out of warranty replacement

I dropped my iPhone 4S and the screen has stopped working as well as the back being cracked. The phone itself is still working - I've been making calls via Siri; have been recieving texts and can play music etc. I haven't had the phone for very long, but I understand that the damage is not covered by the warranty I still have. I've contacted Apple and they have said I can get a complete replacement, which will be refurbished or 'as new', for £146 if I send my phone to them. My question is, is this worth it?
I assume the replacement will have the same specs. i.e. 16GB; white. But I was wondering what the actual condition of the refurbished phones are like? Do they have scratches etc? As mine was absolutely mint condition before the accident! In your opinion, are refurbs. better than 'brand new' untested phones?
Will I still have the rest of my year's warranty if I get it replaced or will I get a complete year again, or will replacing it void any warranty? As I don't want to get a replacement which has an issue that I didn't create which would usually be covered by the warranty, and not be able to get fixed for free by Apple.
Also, do I get to keep my orignial iPhone box, or do I need to send that off? And how long does the entire process take?
I've been to a phone shop and they said they will replace the screen and the back for £60, however, until they open it up, they do not know if there is any internal damage (which I'm worried about!) - for all I know, I've damaged the camera and who knows what else! As I'm sure if I get it tampered with at a shop, I will void my warranty and won't be able to get it replaced at all by Apple.
Thank you!

Unauthorised tampering will invalidate your warranty
Apple will sell you an "out of warranty replacement ,like for like
at a cost of £139 in store or £146 for mail in
replacement will take the remainder of original iPhone warranty
or 90 days which ever is longer
refurbished iPhones are as new and you will not know the difference
between refurb and a "brand new iPhone

Damaged third party fixed iPhone out of warranty replacement

Okay so the humidity or something yesterday made both my iPad 1 and iPhone 4s screens screw up.
My camera lense fogged up and was all condensation-y so all pics were blurry.
It looks like there is a smudge on the touchscreens. The iPad was typing and click stuff by itself. iPhone keyboard won't let me use the bottom keys in msgs and certain apps so the touchscreen is not responding. iPhone wake/sleep bottom was turning off and on and screenshoting.
It was like the symptoms of water damage except I never dunked them in water or anything and the water damage indicators on iPhone aren't red. I don't know if iPad 1 has water damage indicators.
So right that afternoon I passed apple store on george st, told me they were busy and I had to book an appointment for tommorrow.
I put my iPad in rice last night and it's fine now... Just smudge on the touch screen.
So today I bought my iPhone into the genius bar, hoping to get it fixed or replaced because it's not even 2 years old and if you argue enough the Australia consumer laws blah blah sometimes you can get an out of warranty replacement for free.
By this time, the camera condensation has evaporated and sleep/wake button stopped spazzing but keyboard was still stuffed.
They said they can't do anything, not even offer the $279 replacement, because when I cracked my screen I got it replaced by a third party.
Said it was because the screen is non genuine that my iPhone is acting like this.
Which it isn't, because my iPad also screwed up which has a genuine screen.
Sorry about the essay.
So how does apple tell if I got the screen fixed or not?
Has anybody gotten apple to fix a third party screen replacement phone?
If my iPad didn't start working again, would they have fixed it?

The genuine Apple module has various identifying marks that are missing from a third-party part. Apple will not attempt to repair an iDevice that was "fixed" by an end-user, or an unauthorized third-party.
"If my iPad didn't start working again, would they have fixed it?"
Your question is ambiguous but, if you mean "if my iPad failed - not due to accidental damage - and I returned it to Apple without having a third-party muck around with it, would Apple fix it?" Apple has an out-of-warranty exchange (not repair) iPads, and you'll be charged for it.

Did Apple increase the Out of Warranty Replacement cost for iPhone 5 from $229 to $269?

Did Apple increase the Out of Warranty Replacement cost for iPhone 5 from $229 to $269?
I would have expected this cost to decrease not increase with the announcement of the new iPhones yesterday.

I think they must have increased it recently because I was told $269 to replace my iPhone 5 on 9/13/13. I don't know how iPhone 5 replacements are going to work out now that they won't be carrying them anymore.

Iphone 4 16 gb out of warranty replacement

Hello, I have a Iphone 4, 16gb, that is past its applecare warranty. I heard that you can sometimes pay a $149 fee to get an exact replacement. Is this true? What are the limitations? The phone works for the most part, but the sound/vibrate switch keeps braking (fixed twice already) and the main button is not so sensitive any more.
Thanks,
Andrew

Yes, it's true. If it's not functioning and Apple determines it's a hardware problem, you can get an out of warranty replacement.
However...
andrew4h wrote:
The phone works for the most part, but the sound/vibrate switch keeps braking (fixed twice already)
How EXACTLY, did you get this fixed? If you opened the phone, or had it fixed by an unauthorized 3rd party, Apple won't touch that phone. You can not get a replacement from Apple.

Out of warranty replacement phone is having issues.

Just got my iPhone 4 replaced via out of warranty replacement. Now the Earpiece is not working, does the replacement come with a warranty? This was replaced last Sunday (10/30).

Yes OOW replacements have 90 day warranties.

How does out of warranty replacement work (uk)

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