How does solutions knowledge base works?

Hi Experts,
I created a new solutions knowledge base for item A and then i created a new service call for the item A also, but then when i clicked the button Recommend in the solutions tab in the service module the solutions knowledge base i just created for item A is not appearing in the recommendations list.
Anyone can guide me how this solutions knowledge base works in the service module.
Regards
--careLess

Hi,
If you love working with Muse, BC would enhance it  as it completes Muse. WYSIWYG Design area in BC would give you the ultimate convenience designing the pages or templates.
I would suggest that you create a Trial site in BC via Muse and go through the modules available. Modules are not synced with Muse but they will be rendered if you specify them with a correct reference ID's (as detailed here kb.worldsecuresystems.com/134/bc_1345.html) in Muse and then Publish.
Business Catalyst is far more than a hosting provider. Business Catalyst is an online business platform, with email marketing, customer response management, eCommerce, forums, analytics, and more. Over time, Adobe Muse will grow to expose more of the power with Business Catalyst.
Adobe Muse allows you to publish your temporary website to Adobe Business Catalyst at no charge for a 30-day trial period. This gives you the opportunity to send a live URL to your client for review. All sites in trial mode on Business Catalyst will include the Business Catalyst domain, example http://website.businesscatalyst.com. If you decide to take the site "live" by paying for the monthly hosting, you can transfer your own domain and remove the .businesscatalyst.com subdomain. Or you can export the HTML and host the final site with a hosting provider of your choice.
You can have different users being an Admin on one site depending upon the permissions you set for them. + much more..
Publishing sites to BC via Muse is seamless. So I recommend to test the trial publish. That way you can judge it best upto your expertise. Also check http://tv.adobe.com/watch/introducing-business-catalyst/getting-started-with-business-cata lyst-and-muse-creating-and-publishing-sites/ for more help.
Hope that helps!

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