How does the macbook pro act when processing software upgrades? How long does it usually take?

First-time Mac user here.....last night I did the Software Update on my Macbook Pro. It appeared to go through a normal process, then wanted to restart. It did; then I shut it down for the night. This morning, it said it needed to restart to process updates. It did. I used it all day, then proceeded to shut it down again. It went to a gray/blue screen, and has been there for over 2 hours now.  Is it still processing updates, or does it have a problem?

Sounds like it has a problem.
http://docs.info.apple.com/article.html?path=Mac/10.6/en/8963.html

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