How Exactly Are You 'Meant' To Log Onto BT Wifi?

Can someone tell me what exactly are you meant to use to log in to a hotspot ? Is it the BT ID/Password you access your online customer account with? Is it the @btinternet.com with the same or different password? Is it something else?
We got BT Infinity this past Monday (that bit works fine).
We can see/access the local hotspots (BT Wifi/FON), but they fail to recognise our logins details as valid.
When I use our valid BT ID/Password on the "Check the status of your BT Wi-fi account" page, it reports "Enter valid Username". If I switch it for the @btinternet.com address we were given, it says "Authentication failed. Invalid username or password" .
The "Register for BT Wi-fi", section says "Enter valid Username" or "Resubmission Error!" respectively.
To make matters even more confusing, when our broadband was originally switched over to BT from Plusnet (but the engineer had not arrived yet) I phoned up to ask how to access a hotspot, and a lady in one of the Indian call centres gave me a string of numbers to use as a username/password (eg 10563482 cgnywtbe). Suffice it to say this made no sense, nor did it work.
So exactly what is the correct process?
Solved!
Go to Solution.

Check here. https://www.bt.com/wifi/secure/status.do?s_cid=con_FURL_btfon/status
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ewaller wrote:How, "Exactly"?
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How Exactly Are You 'Meant' To Log Onto BT Wifi?

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