How factory reset phone when screen is broken?

I am unable to turn off my phone by holding on the the "sleep/wake" button and swiping, because of my broken screen it wont swipe.

If you have Find my iPhone enabled, open a browser to https://icloud.com/find. Put your phone into Lost mode, Erase it, then remove it from your account.
Alternatively, restore it from Recovery Mode.

Similar Messages

  • HT201304 how to reset phone when you forgot the passcode

    How can I reset my iphone when I forgot the passcode in resrictions.

    If You Are Locked Out Or Have Forgotten Your Passcode
    iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    iOS- Understanding passcodes
         If you have forgotten your Restrictions code, then follow the instructions
         below but DO NOT restore any previous backup. If you do then you will
         simply be restoring the old Restrictions code you have forgotten. This
         same warning applies if you need to restore a clean system.
    A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
    If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
         5. Select the Restore option.
         6. When prompted to back up your settings before restoring, select the Back Up
             option (see in the image below). If you have just backed up the device, it is not
             necessary to create another.
         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
             you should not have to worry about restoring your iOS device).
         8. When the restore process has completed, the device restarts and displays the Apple
             logo while starting up:
               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
              to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
              iOS, keep your device connected until the "Connect to iTunes" screen goes away or
              you see "iPhone is activated."
         9. The final step is to restore your device from a previous backup.
    If you can not restore your device then you will need to go to recovery mode.
    Placing your device into recovery mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
         1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
             of the cable connected to your computer's USB port.
         2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
             red slider appears, then slide the slider. Wait for the device to turn off.
              If you cannot turn off the device using the slider, press and hold the Sleep/Wake
              and Home buttons at the same time. When the device turns off, release the Sleep/Wake
              and Home buttons.
         3. While pressing and holding the Home button, reconnect the USB cable to the device.
             The device should turn on. Note: If you see the screen pictured below, let the device
             charge for at least ten minutes to ensure that the battery has some charge, and then
             start with step 2 again.
         4. Continue holding the Home button until you see the "Connect to iTunes" screen.
             When this screen appears you can release the Home button.
         5. If necessary, open iTunes. You should see the following "recovery mode" alert:
         6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • HT4113 how to submit passcode when screen is broken

    my screen is black, i want to transfer my photos from the phone . how? it wants me to type the passcode in but i cant due to screen blackout

    There is no way to bypass the passcode if the screen is unresponsive.

  • How to use phone when screen is shattered?

    dropped iphone, screen cracked/shattered…can't slide to unlock…Is there another way to unlock the phone?

    No. You will need to bring it to an Apple store to have it repaired.
    ~Lyssa

  • HT1212 how to enter passcode when screen is broken

    I just bought a Iphone 4s from a guy off of craigslist and am trying to restore it to make sure it works before I replace the screen and it prompted me for a passcode which I do not know and the screen is busted all up anyways and the lcd doesnt work.  what can I do?

    You can't enter a passcode if the seller has Passcode Lock enabled on the iPhone.
    If you are being prompted for an Apple ID and password, this means the owner had Find My iPhone enabled with their iCloud account settings. This is called an activation lock and the iPhone cannot be restored on another computer different from the computer used for syncing the iPhone witthout knowing the password for the Apple ID.
    If the seller if legit, he should provide you the password for his Apple ID in order to restore the iPhone. He can change his password afterwards. Or he can remove the iPhone from being registered with Find My iPhone under his Apple ID without giving you his password. 

  • I have an iphone and an ipad (which are connected by the same apple id) i broke the phone and sold it but i didnt get to factory reset it because it was broken, is there any way for me to wipe my iphone from my ipad?

    i have an iphone and an ipad (which are connected by the same apple id) i broke the phone and sold it but i didnt get to factory reset it because it was broken, is there any way for me to wipe my iphone from my ipad?

    Try this:
    Open the "Find my iPhone" app on your iPad, fill in your AppleID and password at the start up screen, and you should see a list of all your devices and their current location, if connected to a Wi-Fi or mobile data network. Devices not connected will be shown as "offline". But you can still trap on the icon and hit "erase iPhone" in the right hand window.
    If your iPhone is not listed, you did not activate this feature during the setup of the phone and it can't be erased remotely.
    If the phone is listed, even as offline, tap on "erase" to send the erase command. The next time your device will be connected to any kind of network, the content will be erased.

  • I did factory reset but when I reinstall my MacBook it says my Apple ID is temporary unavailable plz let me know

    I did factory reset but when I reinstall my MacBook it says my Apple ID is temporary unavailable plz let me know

    BDR5000 wrote:
    I already tried to search if my gmail address is already used under my name by searching for apple id's but when I type my gmail address with my name it says "No apple id found"...
    Even if the email address was only associated with another Apple ID (as an alternate or rescue email address), it would not be available for use as your Apple ID (email addresses can only be associated with a single ID).
    There isn't anything you can do to troubleshoot this on your own.  You could try contacting Apple support to see if they can help.  You are not normally charged for support questions related to your Apple ID.

  • HT1222 how to unlock phone when it is disabled....

    how to unlock phone when it is disabled....

    Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    After you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • Xperia M4 Aqua, forgot password, how to reset password or factory reset phone?

    I've had my phone for a couple of days and today I decided to get a pattern lock, and of course the first thing I do is to forget it. How do I reset the pattern lock? I've googled around without any succes and when I enter wrong pattern there is no "forgot pattern" button, it just says "you failed to draw the right pattern X times, wait 30 seconds before trying again", I tried almost 70 times already and Im not getting anywhere.Then I tried to look up how to factory reset if you forgot your password, and I found one guide saying you have to turn off your phone and press and hold down the volume+ button and power button for about 10 seconds, in order to bring up a reseting menu or whatever. But holding down these buttons just turns the phone on and off every 2 seconds... So if anyone could tell me either how to reset the pattern or factory reset, that'd be great.

    You have these options:
    1. See this link
    2. You need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 80% battery.
    Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).
    Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

  • Im selling my droid razr maxx. i did a factory reset but when i turned it on after it said congratulations your new number is (my number) if this phone is no longer in use why is that number still there?

    im

    Remove the SIM card and the SD card first. Factory reset it again ensuring the internal user storage space is cleared as part of the reset. You should keep the SIM card. If you want to sell the SD card with the phone, also back it up to a computer if it contains information and reformat the SD card too. After the phone factory reset turn it off on the first "setup/activation screen".

  • HT201210 How to reset ipod when passcode not working?

    I just bought a 4th gen ipod from someone and I need to do a factory reset.  I have tried to reset but it needs a pass code and the girl I bought it from couldn't remember the code to reset.  How can I reset it myself without having to call tech support?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software

  • Factory reset with no screen?

    Hello! I've recently installed windows 10 on my HP 2000 laptop, which seems to have disabled my htmi cord!! the problem is, my screen is broken, and now i am unable to see anything!! Is there any way to factory reset my computer to get rid ow windows 10 without being able to see the screen?

    First:  Put the device into DFU mode.
    DFU MODE STEPS
    Hold the Power Button (3 secs)
    Continue holding the power button and also hold the home button (15 secs)
    Release the power button while continuing to hold the home button (10 secs)
    Your device should prompt with the "Connect to iTunes Screen"
    Second: Plug it into your computer and open iTunes. It will either prompt to restore and up date or you can manually restore using the following steps
    You should be all set!

  • Jow can i factory reset phone from laptop

    need to factory reset on my iphone

    To reset you iPhone via a computer follow this guide.
    To reset the iPhone from the phone itself you will need iOS 6 or better, navigate to Settings>General>Reset>Erase all content and settings.
    If the iPhone is not functioning correctly you may need to put it into recovery mode.

  • How to reset raindrop to screen

    How do I reset my ipad screen to raindrops?The wallpaper in settings does not show it.

    Look carefully, the raindrops wallpaper is on my iPad in Settings > Brightness & Wallpaper > Wallpaper and look in the Wallpaper Album (top row 4th from the left).

  • How? System audio when screen recording

    Anyone know how to record system audio when screen recording in Lion? I've been trying to use the Quicktime Player record. I've trying to avoid spending gobs of money on a 3rd party app I'll only use rarely. Any help at all would be great.

    Hi hurdlefaster,
    Though the suggestion above is valid, you might not want to
    use it ("Resize") as the answer because it can be tricky to use,
    and because it
    always results in a much larger file. I think a better way
    to accomplish what you want is to create the background image you
    want in your image editor, making sure it is sized as you want it,
    then make that image the desktop image.
    The image you create might have a vertical (height) of 500
    pixels, and a horizontal (width) of 740 pixels. Of the horizontal
    740 pixel size, you might use 180 pixels on the left for a TOC or
    Index area, 20 pixels as a "border" area, and last, a "content"
    area of 540 pixels on the far right.
    Then place your recording red-rectangle around the whole
    image on your desktop, with the application to be captured placed
    in the 540 pixel "content" area.
    This works ... I've used the concept for years ... and it
    doesn't result in a bloated file, as the "Resize" operation most
    certainly will. Hope this helps. I'll be happy to give you some
    sample images if you contact me privately with a link to this
    thread. My email address is catbandit (AT) pcabcs (DOT) com.
    G'day!
    .

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