How get rid of unknown identities when trying to update apps from iphone4?
I can syn and update apps when I sync with my pc. But when I click update or update all on my phone, I get first one and then a second itunes account name which are not mine. My own does not appear. It will appear if I am trying to download a new app.
So how can I get the right id and get rid of the false ones when I update from the iphone?
sign in and then out of your cc app.
if that fails, run through these steps, Sign in, activation, or connection errors | CS5.5 and later
Similar Messages
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When trying to update apps from iPad and iPhone a previous one time users email keeps coming up. How do I delete their information?
delete off any apps that are asking for the wrong apple id and download/sync them over from the correct one
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Get an error unknown error when trying to access app store
I get an unknown error when trying to access app store on my iphone 4...I have turned it off and on, updated the software, etc. I have never been able to sign in.
You could add your contacts in one by one (or a few at a time) on whatever you are syncing with (Google, MS, etc.) and try and catch which contact is causing problems when you sync.
If you've been helped click on , if you've been saved buy the app.
Developer of stokLocker, Sympatico and Super Sentences. -
ITunes 8 Upgrade Results in 5002 unknown Error when trying to update Apps
iTunes 8 reports that I have apps with updates available. When trying to update them I get this error:
We could not complete your iTunes Store Request.
An unknown error occurred (5002).
There was an error in the Itunes Store. Please try again later.Here is what I did:
Look at the App Store on the phone and see what needs to be updated. Go back to iTunes and delete the Applications (I told it to trash it). Go into the iTunes Store and find the applications you just deleted. "Purchase" them again and it should download the latest version. No, you will not be charged again if you purchased it already. You can probably also do a "Check for Available Downloads" after you delete it instead of going through the purchasing process.
This is just a workaround. I'm not sure if subsequent updates will work or not. It may be that each app needs to be deleted and re-downloaded for updates to work. -
How do I get rid of error 49 when trying to update as indicated by CC manager tab?
It just says "Contact client support", but this inot linked anyway. In fact, is there any actual real time client support, other tan this Community fórum?
Thanks
Albertosign in and then out of your cc app.
if that fails, run through these steps, Sign in, activation, or connection errors | CS5.5 and later -
I get error message "unknown error" When trying to log on to itunes via pc, help please!
I get error message "unknown error" When trying to log on to itunes via pc, help please!
Hello, trolle56.
Thank you for the question. You may find these articles helpful in troubleshooting the error received with the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Cheers,
Jason H. -
On My Mac Pro Getting an unknown error message when trying to update apps
On My Mac Pro Getting an unknown error message when trying to update apps To Perchase Mountain Lion
Try signing out of your account, restart the iPad and then sign in again and see if that works for you.
Settings>Store>Apple ID - tap your ID and sign out.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Sign in again -Settings>Store>Apple ID - sign in.
If that doesn't work either, reset your iPad and see if that helps.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
I keep getting unknown error when trying to download apps
Does anyone know why I keep getting unknown error when trying to download apps?
does it says anything else than unknow error?
try going to settings>store, click on apple id and then sign out. Restart iphone and sign back in and try downloading again -
Getting "an unknown error has occurred" when trying to update apps or download books
I keep getting "an unknown error has occurred" when trying to update apps Also get same message trying to purchase an iBook
Same here.
I did restart the iPad which had no effect. Adding an app through iTunes still worked this morning. -
when trying to update apps i keep getting billing method incorrect(this is on iphone 4s) i hsve tried this store,apple id,view id,payment info but does not offer me the none option,i can npt update my phone any ideas anybody please?
If you dont have none option then you must own itunes some money. So you have to enter the payment like a itunes giftcard. you can contact itunes by email by going to expresslane.apple.com
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When trying to update apps an invalid apple id show up and I cannot get the apple id to update to the same id, I have restored, restored as a new phone, I have been into the manage I am at wits end after 7 hours on hold and working with techs.
Finally got through to tech support and found someone who seemed to know what was going on, he walked me through and using appleid.applesupport got me to a point where i could get a new password for the apple id that kept showing up.
I think you were on the right trail and I want to say thanks for your help. Much appreciated
ccl43 -
i get an error message when trying to download apps from the app store. "Safari can not oprn the page because the address is invalid"
You can't use Safari to download iPad apps. Only use iTunes/App Store.
Cheers, Tom -
getting message 'video card full" when trying to update imover 08 to 11...I have just updated to OS X10.7.5. What to do?
getting message 'video card full" when trying to update imover 08 to 11...I have just updated to OS X10.7.5. What to do?
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My iPad works perfectly except when trying to update apps. Then I get a message that says "Cannot connect to the iTunes store."
Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
If that doesn't solve it then what has worked for some people is going into Settings > General > Date & Time and change the date to a few months in the future and then re-trying -
When trying to update Apps in iTunes on my computer my old Apple ID appears, which is no longer in use and has no password; even when I try to create a password for this Old ID, Apple won't let me. When I go into see my Account settings My new Apple ID / iTunes ID are listed and the passwords are correct obviously so why can't I update my Apps? Why does my Old apple ID keep appearing and how can I get Apple to change this?
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?
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