How have i been charged twice for a song that i still havent got
how have i been charged twice for a song that i still havent got
I'm just guessing since you provide so little information about your situation, but look under the Store menu in iTunes for the "Check for available downloads" command and run that. You may find the tracks there to be downloaded.
If not, and/or if you are certain you've been double-charged (and one charge wasn't the normal hold placed when you first enter a credit card), contact the iTunes Store Customer Service department from their Support page (select the category and subcategory closest to the issue you're reporting and you'll find either an "Express Lane" button - just follow the instructions to get to the contact form, or an "Email Us" button) and explain the problem to them.
Regards.
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HT3702 I Have been charged twice for the song download.
Thank you for using your HDFC bank CREDIT card ending 9563 for Rs.120.00 in ITUNES.COM at APPLE ITUNES STORE-INR on 2013-03-04:00:41:48.
Thank you for using your HDFC bank CREDIT card ending 9563 for Rs.60.00 in ITUNES.COM at APPLE ITUNES STORE-INR on 2013-03-02:00:38:24.
I have been charged twice for one album download.
Regards,
Kindly resolve it ASAP.I was charged twice from my credit card. I have not downloaded any apps too. But still i was charged twice. Can someone confirm y was that charge? i do not find the details on my iStore account also.
Thank you for using your HDFC bank CREDIT card ending XXXXfor Rs.60.00 inITUNES.COM at APPLE ITUNES STORE-INR on 2013-06-30:00:38:24. -
I have been charged $22 for some songs that I had already purchased a long time ago.
I was charged again for songs that I had already purchased, how can I get this removed?
" When I did this, my library showed all the music I have "purchased" from itunes but did not have the music that I downloaded a long time ago through itunes from my old CDs."
Correct.
" How can I get that music to show up in my library now on my new computer? "
Copy it from your old computer or your backup copy of your old computer.
The sync is one way - computer to ipod. -
Why have I been charged twice for my cloud subscription
DSSY005121537DT
it would appear that Adobe thinks deaf or hard of hearing people do not use their products, or else why would they insist on calling their help line.
Is this in contravention of Disability Discrimination Act (UK) or the equivalent in US.
My question is simple, why have you taken 2 payments out of my account.
Mark WaterhouseHi Mark,
We are really sorry for the incovenience . I have checked the Transaction number that you have provided and i can confirm that there is a credit for the duplicate payment . The money was credited back in your account on the 4rth January 2013.
Regards,
Kartikay Sharma -
TS1702 I have been charged twice for an app
I downloaded some app game points on my iPod touch and paid for it. It didn't come through on the app - it instead went to some 'enable Genius' page. So I went back and tapped on the install button again and it came up with "purchase this app?" and I clicked yes. I have now been charged twice for these points and I am NOT happy.
But my question is this: Does anyone have ANY idea how I can contact Apple for support because I have tried countless ways and nothing gets through. Yes, I have clicked 'report a problem' and it just takes me to the 'support' section where no 'reporting' is available.
Many thanks,smileybella wrote:
... Does anyone have ANY idea how I can contact Apple for support ..
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
HT201303 Question - are you charged twice for one song??
I purchase a song for my computer and then put in on my IPhone and was charged twice for the same song! Is that the normal way?? It doesn't seem right to have been charged twice for one song! Once purchase can't you put this song on Ipods and Iphones without Itunes charging for each one? Thanks
Hi..
No. You should not have been charged twice.
Follow the instructions here > How to report an issue with Your iTunes Store purchase
If you don't see a credit to your account within 3 business days, use the email form to contact Apple here > Apple - Support - iTunes Store - Contact Us
Once purchase can't you put this song on Ipods and Iphones without Itunes charging for each one?
Yes. -
Charged twice for one song?
I went to buy a song using iTunes, and after clicking 'Buy Song', I received a message about how the terms and conditions had changed. I agreed to that, and it then told me to try my download again, which I did, only to find out I'd been charged twice for one song!
Is there any way I can get that extra 79p back and solve this problem?Welcome to AD!
Contact iTs support from this page
http://www.apple.com/support/itunes/store/browser/ -
HT201359 When you have been charged twice for same item, how do you get your money back?
When you have been charged twice for same item, how do you get your money back?
Morning Domangere,
Thanks for using Apple Support Communities.
Following this article refund will be an option.
For more information on this, take a look at this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Best of luck,
Mario -
I purchased songs from an EP then bought the album once it was released and have been charged twice for the same song when I already own it. How do I get refunded?
Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
HT204088 I have been charged twice for a single transaction
Hi
I have been charged twice for an App I downloaded yesterday
Item
Developer
Type
Unit Price
Auto Trader Mobile, Vehicle Check
Report a Problem
Auto Trader
In App Purchase
£3.99
Auto Trader Mobile, Vehicle Check
Report a Problem
Auto Trader
In App Purchase
£3.99
Order Total:
£7.98
Please retain for your records
Please See Below For Terms And Conditions Pertaining To This Order.
iTunes Store
You can find the iTunes Store Terms of Sale and Sales Policies by launching your iTunes application and clicking on Terms of Sale or Sales Policies
Answers to frequently asked questions regarding the iTunes Store can be found athttp://www.apple.com/uk/support/itunes/store/
<Personal Information Edited by Host>It is possible that you accidentally double clicked the order in some way, some how processing it twice. Clearly you don't need two copies of the same magazine and it is unlikely Apple will not refund you.
On the receipt there should be a section asking you to report a problem. I suggest you do just that and the matter will be resolved.
Something to read ....How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase -
HT204088 I have been charged twice for an app subscription.
I have been charged twice for an app subscription thinking that I would get two months but I didn't. How do I dispute?
You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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HT204266 What can I do if I have been charged twice for an app
I have been charged twice for an in app purchase whilst playing the sims. Can I be refunded? If so how? Charged £3.99 twice.
Get a refund
http://www.labnol.org/software/itunes-app-store-refunds/13838/ -
HT204266 I have been charged twice for downloading an app what do I do?
I have been charged twice for downloading an app and it wasn't the cheapest of spa- how do I resolve this?
There is a link "Report a Problem" on the email order receipt sent to you from Apple..
S -
Ive been charged twice for the same movie on iTunes. How can I have this secondary charge reversed?
On your email receipt and in the Purchase History section of your iTunes account there is a link that says Report a Problem. Click on that link.
Or you can contact iTunes by:
Apple - Support - iTunes - Contact Us
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