How I can delete my account on adobe creative cloud?

Hi! I have a problem with my account because   I want to delete my account and I can not do.
Someone could help me, please.

This is a user forum, you need Adobe Support.  Try here Manage your membership and payments | Creative Cloud

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  • How can i get back the adobe creative cloud shared folder after I deleting it?

    How can i get back the adobe creative cloud shared folder after I deleting it?

    I think Adobe pulled the Creative Connect Desktop app until the new CC release next month. I just built a new PC and noticed it wasn't available in the app manager any more. On my other machines it isn't working anyway. In another post Adobe devs said they new it was down because thay were working out some server issues. It looks like they couldn't resolve them.
    I bought into the CC right from the beginning since I never buy my software outright but rather use a credit card. I thought that getting the whole master suite for $30 a month interest free was a great deal. Having all the software has been great, but it was over a year before we even saw a desktop syncing folder and noe it seens as though we are going to have server problems every time they upgrade the cloud leaving us to have to use the cluncky web interface during these sync blackouts.
    I can tell you Adobe better get it together cause ther starting to p*ss off a lot of loyal customers. It feels like were dealing with a cellphone company who only gives deals to the new customers and once you've signed the contract your screwed.
    Here is the link to whats going on
    Announcement: Creative Cloud file sync service offline (Updated)
    Hide Details
    The Creative Cloud Connection preview is currently offline as we upgrade the service. Please see this blog post for additional details :http://blogs.adobe.com/creativecloud/update-on-creative-cloud-connecti on-and-file-sync-preview/
    All files stored in Creative Cloud can still be accessed and downloaded from the Creative Cloud web page at: https://creative.adobe.com/files
    We sincerely apologize for the inconvenience during this transition.
      by Vikrant Rai (May 17, 2013)

  • How i can download after effects CS6 from Creative Cloud?

    How i can download After Effects CS6 from Creative Cloud?

    Hi HeavyJADS1962,
    Check out this link: http://helpx.adobe.com/creative-cloud/kb/download-previous-versions-creative-applications. html
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    Thanks,
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  • Can't sign in to Adobe Creative Cloud

    Two days ago I received notification via the Creative Cloud that some apps were ready to update.
    On opening the updater I was asked to login, despite having entered my credentials previously which should have been saved. On entering my credentials again I immediately got logged out with message "You've been signed out".
    Thinking that Adobe might have force reset user passwords post Heartbleed patching (http://heartbleed.com/) but not sent users a notification email, I then followed the link to the Account/Password FAQ (http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html). I then requested a password reset, followed the link from the automated email and created a new password.
    The new password works on the Forums but I am still not able to log into Adobe Creative Cloud. I still get logged out immediately with the message "You've been signed out".
    Adobe's management of user accounts/passwords is historially woeful so it's understandable that users are seriously concerned about this latest issue.
    Can you please advise:
    * Has Adobe been affected by the Heartbleed bug?
    * If yes, have you patched your OpenSSL, acquired new certificates, generated and deployed new SSL keys, and revoked old keys and certs?
    * When do you expect the Creative Cloud login bug to be resolved?
    Thanks,
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    Hello wmiami,  kcdaisley, Blakeyg
    Can you please share the PDApp.log file.
    It could be found in
    %temp% on Windows and
    ~/Library/Logs on Mac

  • How to install apps considered installed by "Adobe Creative Cloud"?

    I've a membership of Creative Cloud and installed the corresponding apps. After some time I deinstalled some of the apps manually (file system delete). Now I want to install Lightroom again, but as "Adobe Creative Cloud" considers this app still installed, it won't let me. What can I do?

    Assuming you are using Windows, you will need to uninstall the apps using Control Panel > Unistall Tool.
    This removes the files as well as registry entries regarding the app.
    Restart tyour computer, and then open the Creative Cloud desktop app. You should be able to find your apps in the list under "Find New Apps" and can install again.

  • I have some .PSD files that I am wondering if I can access once I download Adobe Creative Cloud?

    I have some photos saved in a .psd format on my computer from a photographer. I have not downloaded Adobe Creative Cloud yet, but plan on downloading it so I can access these photos in addition to all of the other tasks I will be using it for throughout the year. Does anyone know if once I download Adobe Creative Cloud if I will be able to putt up these .psd files in Photoshop?
    Thank you!

    Moving this discussion to the Photoshop General Discussion forum.
    Kathleenory1 you can always try for yourself.  You can utilize the process listed in Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html to install a trial version of Photoshop CC 2014.

  • Hi. Do you know if can I use Illustrador by Adobe Creative Cloud in a Chromebook? Thanks a lot.

    Hi everybody. I'm thinking on buy a Chromebook; so, I would loke to know if with the new Adobe Creative Cloud I could to use all the applications in there. I like graphic design.
    Thanks a lot if you take time to answer me.

    Yes. This is the travel scenario. As long as your Adobe ID and bank account have the same UK address you will be fine.

  • How can I log out in Adobe Creative Cloud?

    My Creative Cloud is logged in the mail from my ex boyfriend, and I can't even enter or leave. How can I log out to enter in my account?
    Any help will be great

    The Email in the forum in verified, are you trying to sign in with it, if you are still getting the issue, please contact Adobe CC at
    http://adobe.ly/yxj0t6
    Regards
    Rajshree

  • How to remove my account about adobe creative cloud?

    title same

    This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
    -cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • CHANGE ACCOUNT IN ADOBE CREATIVE CLOUD DESKTOP

    Hello Adobe Community.
    I have a big problem. I have two account adobe, but i can't change them in the app on my desktop. How can i do?

    Adobe contact information - http://helpx.adobe.com/contact.html may help

  • How do i open after effects in adobe creative cloud?

    Please help?

    Log in to Creative Cloud
    Pick After Effects and download
    When the program is installed go to your program files or your applications folder and launch the program.
    It's exactly like any other program. You don't run from the cloud, the cloud just keeps you updated and provides the download link for the apps.

  • How come whenever I login into the adobe creative cloud desktop app, it says "You've been signed out, please sign in to continue" It happens everytime I sign in. Does anyone have a fix?

    Is anyone one having this problem? I really need a fix! Thanks!

    I have the same exact problem and i went to You are no longer signed into your Creative Cloud applications to help me out
    but after going through all the steps it still is not letting me sign in!
    I need help ASAP
    I have a project due tomorrow and i need to render and export my project
    Any help would be great i am willing to try anything at this point

  • Can't log to Adobe Creative Cloud.

    Hi
    I set my DOB incorrectly and now I can't log in to Adobe Creative Cloud. I get the following error:
    "You are not eligible to use Creative Cloud services due to the Service Eligibility Requirements"
    How can I get it reset? I have tried logging in to the normal Adobe login at Adobe's homepage but my Account profile does not allow you to change your DOB.
    Regards
    Mark

    You will need to contact Customer Support via phone or chat to have it fixed. Contact information in this forum post http://forums.adobe.com/message/4662112#4662112

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