How I can install Lion after harddrive change?

Hello community,
I got my iMac back from a service provider who have replaced my harddrive, because it had a defect.
Now I can't start Mac OS Lion. I get no error message, only a folder sign with a question mark.
I thought the internet recovery mode does help, but it doesn't appear on my system.
The German Apple Support can't help and suggest to go to another service provider.
Do you have a idea to solve this problem?
Thank you in advance.
Frank

Ivitini, la única forma para arreglar el problema fue llevar el MacBook Air al servicio técnico de Apple, en mi caso es en Chile y lo llevé a Mac Online, y, como el computador está aun con garantía ellos me reinstalaron todo. Formatearon el disco duro y lo dejaron como nuevo... que era lo que yo quería hacer. Se demoraron 2 días, entre que lo revisaban y le instalaban el sistema nuevamente.
No me dijeron cual fue el problema, pero lo solucionaron.
Creo que el problema de fondo puede ser el ROUTER, que de seguro si fuese un router APPLE no tendría problames. El que tengo es un D-Link bien cototo, pero no se la pudo. Esa es la única explicación que tengo al tema.

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