How i can submit a complain about hardware problem in Macbook Pro early 2011?

Hello every one,
I bought my Macbook on September 2011, and it worked fine with me for about 1.5 years, but suddenly i got freezed screen when it was on the discrete graphic card, then the same problem happened with the integrated one. and now a gray screen come after the startup apple logo, and the computer is not working. When i searched about this problem on the internet i found that many people faced the same problem and the solution is changing the main board, which will cost a lot of money. And when i contacted the custmer service, they reject to agree that this is a manufacturing problem and they insist that i should pay to get the problem solved because the warranty is just one year. So i want to know how can i contact Apple to complain about this issue, because they should extend the warranty about this problem because it happened for many computers from this generation.
thank you in advance.

I went to Apple store and they confirmed the problem as a problem in the main board or the main board and the screen. and here are some links for similar problem with the same model:
https://discussions.apple.com/thread/4637833?start=0&tstart=0
https://discussions.apple.com/thread/2768351?start=195&tstart=0
thanks

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    PROBLEM DETAILS AND SYSTEM CONFIGURATION
    Interval Since Last Panic Report:  9692 sec
    Panics Since Last Report:          1
    Anonymous UUID:                    F2DDCBCE-BC08-4124-B575-95EB169DB82A
    Fri May 11 10:14:17 2012
    panic(cpu 4 caller 0xffffff80002c473a): Kernel trap at 0xffffff7f80b1634b, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0x0000004300000007, CR3: 0x000000001e6f202b, CR4: 0x00000000000606e0
    RAX: 0x0000004300000006, RBX: 0x0000000000000002, RCX: 0xffffff7f80b19922, RDX: 0xffffff800b4f6d40
    RSP: 0xffffff808059b9a0, RBP: 0xffffff808059b9f0, RSI: 0x000000008020690c, RDI: 0xffffff800d184c08
    R8:  0x0000000000000000, R9:  0x00000000066fe1cb, R10: 0xfffffe80056beaf8, R11: 0x000000000004677a
    R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0xffffff800b318c30, R15: 0xffffff800af700a8
    RFL: 0x0000000000010282, RIP: 0xffffff7f80b1634b, CS:  0x0000000000000008, SS:  0x0000000000000010
    CR2: 0x0000004300000007, Error code: 0x0000000000000000, Faulting CPU: 0x4
    Backtrace (CPU 4), Frame : Return Address
    0xffffff808059b650 : 0xffffff8000220792
    0xffffff808059b6d0 : 0xffffff80002c473a
    0xffffff808059b880 : 0xffffff80002da0cd
    0xffffff808059b8a0 : 0xffffff7f80b1634b
    0xffffff808059b9f0 : 0xffffff7f80b199b1
    0xffffff808059ba30 : 0xffffff7f80b17a0e
    0xffffff808059ba70 : 0xffffff8000347137
    0xffffff808059bac0 : 0xffffff800039f33d
    0xffffff808059bb30 : 0xffffff80003a0b43
    0xffffff808059bcd0 : 0xffffff8000341dcc
    0xffffff808059bda0 : 0xffffff8000341f82
    0xffffff808059bdd0 : 0xffffff800056687f
    0xffffff808059be10 : 0xffffff8000566920
    0xffffff808059be40 : 0xffffff8000533d73
    0xffffff808059be70 : 0xffffff8000563a64
    0xffffff808059bf60 : 0xffffff80005ccfe8
    0xffffff808059bfb0 : 0xffffff80002da5e9
          Kernel Extensions in backtrace:
             com.logmein.hamachi(1.0)[4F10A12D-34FD-ACB0-81FB-036809497AFC]@0xffffff7f80b150 00->0xffffff7f80b1afff
    BSD process name corresponding to current thread: hamachid
    Mac OS version:
    11E53
    Kernel version:
    Darwin Kernel Version 11.4.0: Mon Apr  9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
    Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
    System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
    System uptime in nanoseconds: 52460783580
    last loaded kext at 48097380670: com.sophos.kext.sav    7.3.0 (addr 0xffffff7f808c5000, size 20480)
    loaded kexts:
    com.sophos.kext.sav    7.3.0
    com.logmein.hamachi    1.0
    com.apple.driver.AppleHWSensor    1.9.5d0
    com.apple.filesystems.ntfs    3.10.1
    com.apple.driver.AppleMikeyHIDDriver    122
    com.apple.driver.AudioAUUC    1.59
    com.apple.driver.AppleHDAHardwareConfigDriver    2.2.0f3
    com.apple.driver.AppleUpstreamUserClient    3.5.9
    com.apple.driver.AppleHDA    2.2.0f3
    com.apple.driver.AppleMCCSControl    1.0.26
    com.apple.driver.AppleMikeyDriver    2.2.0f3
    com.apple.driver.AppleTyMCEDriver    1.0.2d2
    com.apple.driver.AppleIntelHD3000Graphics    7.1.8
    com.apple.driver.AGPM    100.12.42
    com.apple.kext.ATIFramebuffer    7.1.8
    com.apple.driver.SMCMotionSensor    3.0.2d6
    com.apple.driver.AppleSMCPDRC    5.0.0d0
    com.apple.iokit.IOUserEthernet    1.0.0d1
    com.apple.iokit.IOBluetoothSerialManager    4.0.5f11
    com.apple.Dont_Steal_Mac_OS_X    7.0.0
    com.apple.driver.AppleSMCLMU    2.0.1d2
    com.apple.driver.AudioIPCDriver    1.2.2
    com.apple.driver.ACPI_SMC_PlatformPlugin    5.0.0d0
    com.apple.ATIRadeonX3000    7.1.8
    com.apple.driver.AppleMuxControl    3.0.16
    com.apple.driver.AppleLPC    1.5.8
    com.apple.driver.AppleBacklight    170.1.9
    com.apple.filesystems.autofs    3.0
    com.apple.driver.AppleUSBTCButtons    225.2
    com.apple.driver.BroadcomUSBBluetoothHCIController    4.0.5f11
    com.apple.driver.AppleUSBTCKeyEventDriver    225.2
    com.apple.driver.AppleUSBTCKeyboard    225.2
    com.apple.driver.AppleIRController    312
    com.apple.driver.CoreStorageFsck    182.11.0
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
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    com.apple.driver.XsanFilter    404
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    com.apple.driver.AppleUSBHub    4.5.0
    com.apple.driver.AppleFWOHCI    4.8.9
    com.apple.driver.AirPort.Brcm4331    530.4.20
    com.apple.driver.AppleSDXC    1.2.0
    com.apple.iokit.AppleBCM5701Ethernet    3.1.2b2
    com.apple.driver.AppleEFINVRAM    1.5.0
    com.apple.driver.AppleSmartBatteryManager    161.0.0
    com.apple.driver.AppleAHCIPort    2.3.0
    com.apple.driver.AppleUSBEHCI    4.5.8
    com.apple.driver.AppleUSBUHCI    4.4.5
    com.apple.driver.AppleACPIButtons    1.5
    com.apple.driver.AppleRTC    1.5
    com.apple.driver.AppleHPET    1.6
    com.apple.driver.AppleSMBIOS    1.8
    com.apple.driver.AppleACPIEC    1.5
    com.apple.driver.AppleAPIC    1.5
    com.apple.driver.AppleIntelCPUPowerManagementClient    193.0.0
    com.apple.nke.applicationfirewall    3.2.30
    com.apple.security.quarantine    1.3
    com.apple.driver.AppleIntelCPUPowerManagement    193.0.0
    com.apple.driver.DspFuncLib    2.2.0f3
    com.apple.driver.AppleSMBusController    1.0.10d0
    com.apple.iokit.IOSurface    80.0.2
    com.apple.iokit.IOSerialFamily    10.0.5
    com.apple.iokit.IOFireWireIP    2.2.4
    com.apple.iokit.IOAudioFamily    1.8.6fc17
    com.apple.kext.OSvKernDSPLib    1.3
    com.apple.driver.AppleHDAController    2.2.0f3
    com.apple.iokit.IOHDAFamily    2.2.0f3
    com.apple.driver.ApplePolicyControl    3.0.16
    com.apple.driver.AppleSMC    3.1.3d8
    com.apple.driver.IOPlatformPluginLegacy    5.0.0d0
    com.apple.driver.AppleSMBusPCI    1.0.10d0
    com.apple.driver.AppleGraphicsControl    3.0.16
    com.apple.driver.IOPlatformPluginFamily    5.1.0d17
    com.apple.driver.AppleBacklightExpert    1.0.3
    com.apple.iokit.IONDRVSupport    2.3.2
    com.apple.driver.AppleThunderboltEDMSink    1.1.8
    com.apple.driver.AppleThunderboltEDMSource    1.1.8
    com.apple.driver.AppleThunderboltDPOutAdapter    1.8.2
    com.apple.kext.ATI6000Controller    7.1.8
    com.apple.kext.ATISupport    7.1.8
    com.apple.driver.AppleIntelSNBGraphicsFB    7.1.8
    com.apple.iokit.IOGraphicsFamily    2.3.2
    com.apple.kext.triggers    1.0
    com.apple.driver.AppleFileSystemDriver    13
    com.apple.driver.AppleThunderboltDPInAdapter    1.8.2
    com.apple.driver.AppleThunderboltDPAdapterFamily    1.8.2
    com.apple.driver.AppleThunderboltPCIDownAdapter    1.2.4
    com.apple.driver.AppleUSBBluetoothHCIController    4.0.5f11
    com.apple.iokit.IOBluetoothFamily    4.0.5f11
    com.apple.driver.AppleUSBMultitouch    227.1
    com.apple.iokit.IOUSBHIDDriver    4.4.5
    com.apple.driver.AppleUSBMergeNub    4.5.3
    com.apple.driver.AppleUSBComposite    4.5.8
    com.apple.driver.CoreStorage    182.11.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.2.0
    com.apple.iokit.IOBDStorageFamily    1.6
    com.apple.iokit.IODVDStorageFamily    1.7
    com.apple.iokit.IOCDStorageFamily    1.7
    com.apple.iokit.IOSCSIArchitectureModelFamily    3.2.0
    com.apple.driver.AppleThunderboltNHI    1.5.5
    com.apple.iokit.IOThunderboltFamily    2.0.0
    com.apple.iokit.IOUSBUserClient    4.5.8
    com.apple.iokit.IOFireWireFamily    4.4.5
    com.apple.iokit.IO80211Family    420.3
    com.apple.iokit.IOEthernetAVBController    1.0.1b1
    com.apple.iokit.IONetworkingFamily    2.1
    com.apple.iokit.IOAHCIFamily    2.0.8
    com.apple.iokit.IOUSBFamily    4.5.8
    com.apple.driver.AppleEFIRuntime    1.5.0
    com.apple.iokit.IOHIDFamily    1.7.1
    com.apple.iokit.IOSMBusFamily    1.1
    com.apple.security.sandbox    177.5
    com.apple.kext.AppleMatch    1.0.0d1
    com.apple.security.TMSafetyNet    7
    com.apple.driver.DiskImages    331.6
    com.apple.iokit.IOStorageFamily    1.7.1
    com.apple.driver.AppleKeyStore    28.18
    com.apple.driver.AppleACPIPlatform    1.5
    com.apple.iokit.IOPCIFamily    2.6.8
    com.apple.iokit.IOACPIFamily    1.4
    Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2 GHz, 4 GB, SMC 1.69f3
    Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
    AirPort: spairport_wireless_card_type_third_party
    Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: ST9500325ASG, 500.11 GB
    Serial ATA Device: MATSHITADVD-R   UJ-8A8
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfa100000 / 2
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0253, 0xfa120000 / 5
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
    Interval Since Last Panic Report:  9692 sec
    Panics Since Last Report:          1
    Anonymous UUID:                    F2DDCBCE-BC08-4124-B575-95EB169DB82A
    Fri May 11 10:14:17 2012
    panic(cpu 4 caller 0xffffff80002c473a): Kernel trap at 0xffffff7f80b1634b, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0x0000004300000007, CR3: 0x000000001e6f202b, CR4: 0x00000000000606e0
    RAX: 0x0000004300000006, RBX: 0x0000000000000002, RCX: 0xffffff7f80b19922, RDX: 0xffffff800b4f6d40
    RSP: 0xffffff808059b9a0, RBP: 0xffffff808059b9f0, RSI: 0x000000008020690c, RDI: 0xffffff800d184c08
    R8:  0x0000000000000000, R9:  0x00000000066fe1cb, R10: 0xfffffe80056beaf8, R11: 0x000000000004677a
    R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0xffffff800b318c30, R15: 0xffffff800af700a8
    RFL: 0x0000000000010282, RIP: 0xffffff7f80b1634b, CS:  0x0000000000000008, SS:  0x0000000000000010
    CR2: 0x0000004300000007, Error code: 0x0000000000000000, Faulting CPU: 0x4
    Backtrace (CPU 4), Frame : Return Address
    0xffffff808059b650 : 0xffffff8000220792
    0xffffff808059b6d0 : 0xffffff80002c473a
    0xffffff808059b880 : 0xffffff80002da0cd
    0xffffff808059b8a0 : 0xffffff7f80b1634b
    0xffffff808059b9f0 : 0xffffff7f80b199b1
    0xffffff808059ba30 : 0xffffff7f80b17a0e
    0xffffff808059ba70 : 0xffffff8000347137
    0xffffff808059bac0 : 0xffffff800039f33d
    0xffffff808059bb30 : 0xffffff80003a0b43
    0xffffff808059bcd0 : 0xffffff8000341dcc
    0xffffff808059bda0 : 0xffffff8000341f82
    0xffffff808059bdd0 : 0xffffff800056687f
    0xffffff808059be10 : 0xffffff8000566920
    0xffffff808059be40 : 0xffffff8000533d73
    0xffffff808059be70 : 0xffffff8000563a64
    0xffffff808059bf60 : 0xffffff80005ccfe8
    0xffffff808059bfb0 : 0xffffff80002da5e9
          Kernel Extensions in backtrace:
             com.logmein.hamachi(1.0)[4F10A12D-34FD-ACB0-81FB-036809497AFC]@0xffffff7f80b150 00->0xffffff7f80b1afff
    BSD process name corresponding to current thread: hamachid
    Mac OS version:
    11E53
    Kernel version:
    Darwin Kernel Version 11.4.0: Mon Apr  9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
    Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
    System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
    System uptime in nanoseconds: 52460783580
    last loaded kext at 48097380670: com.sophos.kext.sav    7.3.0 (addr 0xffffff7f808c5000, size 20480)
    loaded kexts:
    com.sophos.kext.sav    7.3.0
    com.logmein.hamachi    1.0
    com.apple.driver.AppleHWSensor    1.9.5d0
    com.apple.filesystems.ntfs    3.10.1
    com.apple.driver.AppleMikeyHIDDriver    122
    com.apple.driver.AudioAUUC    1.59
    com.apple.driver.AppleHDAHardwareConfigDriver    2.2.0f3
    com.apple.driver.AppleUpstreamUserClient    3.5.9
    com.apple.driver.AppleHDA    2.2.0f3
    com.apple.driver.AppleMCCSControl    1.0.26
    com.apple.driver.AppleMikeyDriver    2.2.0f3
    com.apple.driver.AppleTyMCEDriver    1.0.2d2
    com.apple.driver.AppleIntelHD3000Graphics    7.1.8
    com.apple.driver.AGPM    100.12.42
    com.apple.kext.ATIFramebuffer    7.1.8
    com.apple.driver.SMCMotionSensor    3.0.2d6
    com.apple.driver.AppleSMCPDRC    5.0.0d0
    com.apple.iokit.IOUserEthernet    1.0.0d1
    com.apple.iokit.IOBluetoothSerialManager    4.0.5f11
    com.apple.Dont_Steal_Mac_OS_X    7.0.0
    com.apple.driver.AppleSMCLMU    2.0.1d2
    com.apple.driver.AudioIPCDriver    1.2.2
    com.apple.driver.ACPI_SMC_PlatformPlugin    5.0.0d0
    com.apple.ATIRadeonX3000    7.1.8
    com.apple.driver.AppleMuxControl    3.0.16
    com.apple.driver.AppleLPC    1.5.8
    com.apple.driver.AppleBacklight    170.1.9
    com.apple.filesystems.autofs    3.0
    com.apple.driver.AppleUSBTCButtons    225.2
    com.apple.driver.BroadcomUSBBluetoothHCIController    4.0.5f11
    com.apple.driver.AppleUSBTCKeyEventDriver    225.2
    com.apple.driver.AppleUSBTCKeyboard    225.2
    com.apple.driver.AppleIRController    312
    com.apple.driver.CoreStorageFsck    182.11.0
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
    com.apple.BootCache    33
    com.apple.iokit.SCSITaskUserClient    3.2.0
    com.apple.driver.XsanFilter    404
    com.apple.iokit.IOAHCISerialATAPI    2.0.3
    com.apple.iokit.IOAHCIBlockStorage    2.0.3
    com.apple.driver.AppleUSBHub    4.5.0
    com.apple.driver.AppleFWOHCI    4.8.9
    com.apple.driver.AirPort.Brcm4331    530.4.20
    com.apple.driver.AppleSDXC    1.2.0
    com.apple.iokit.AppleBCM5701Ethernet    3.1.2b2
    com.apple.driver.AppleEFINVRAM    1.5.0
    com.apple.driver.AppleSmartBatteryManager    161.0.0
    com.apple.driver.AppleAHCIPort    2.3.0
    com.apple.driver.AppleUSBEHCI    4.5.8
    com.apple.driver.AppleUSBUHCI    4.4.5
    com.apple.driver.AppleACPIButtons    1.5
    com.apple.driver.AppleRTC    1.5
    com.apple.driver.AppleHPET    1.6
    com.apple.driver.AppleSMBIOS    1.8
    com.apple.driver.AppleACPIEC    1.5
    com.apple.driver.AppleAPIC    1.5
    com.apple.driver.AppleIntelCPUPowerManagementClient    193.0.0
    com.apple.nke.applicationfirewall    3.2.30
    com.apple.security.quarantine    1.3
    com.apple.driver.AppleIntelCPUPowerManagement    193.0.0
    com.apple.driver.DspFuncLib    2.2.0f3
    com.apple.driver.AppleSMBusController    1.0.10d0
    com.apple.iokit.IOSurface    80.0.2
    com.apple.iokit.IOSerialFamily    10.0.5
    com.apple.iokit.IOFireWireIP    2.2.4
    com.apple.iokit.IOAudioFamily    1.8.6fc17
    com.apple.kext.OSvKernDSPLib    1.3
    com.apple.driver.AppleHDAController    2.2.0f3
    com.apple.iokit.IOHDAFamily    2.2.0f3
    com.apple.driver.ApplePolicyControl    3.0.16
    com.apple.driver.AppleSMC    3.1.3d8
    com.apple.driver.IOPlatformPluginLegacy    5.0.0d0
    com.apple.driver.AppleSMBusPCI    1.0.10d0
    com.apple.driver.AppleGraphicsControl    3.0.16
    com.apple.driver.IOPlatformPluginFamily    5.1.0d17
    com.apple.driver.AppleBacklightExpert    1.0.3
    com.apple.iokit.IONDRVSupport    2.3.2
    com.apple.driver.AppleThunderboltEDMSink    1.1.8
    com.apple.driver.AppleThunderboltEDMSource    1.1.8
    com.apple.driver.AppleThunderboltDPOutAdapter    1.8.2
    com.apple.kext.ATI6000Controller    7.1.8
    com.apple.kext.ATISupport    7.1.8
    com.apple.driver.AppleIntelSNBGraphicsFB    7.1.8
    com.apple.iokit.IOGraphicsFamily    2.3.2
    com.apple.kext.triggers    1.0
    com.apple.driver.AppleFileSystemDriver    13
    com.apple.driver.AppleThunderboltDPInAdapter    1.8.2
    com.apple.driver.AppleThunderboltDPAdapterFamily    1.8.2
    com.apple.driver.AppleThunderboltPCIDownAdapter    1.2.4
    com.apple.driver.AppleUSBBluetoothHCIController    4.0.5f11
    com.apple.iokit.IOBluetoothFamily    4.0.5f11
    com.apple.driver.AppleUSBMultitouch    227.1
    com.apple.iokit.IOUSBHIDDriver    4.4.5
    com.apple.driver.AppleUSBMergeNub    4.5.3
    com.apple.driver.AppleUSBComposite    4.5.8
    com.apple.driver.CoreStorage    182.11.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.2.0
    com.apple.iokit.IOBDStorageFamily    1.6
    com.apple.iokit.IODVDStorageFamily    1.7
    com.apple.iokit.IOCDStorageFamily    1.7
    com.apple.iokit.IOSCSIArchitectureModelFamily    3.2.0
    com.apple.driver.AppleThunderboltNHI    1.5.5
    com.apple.iokit.IOThunderboltFamily    2.0.0
    com.apple.iokit.IOUSBUserClient    4.5.8
    com.apple.iokit.IOFireWireFamily    4.4.5
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    com.apple.iokit.IOEthernetAVBController    1.0.1b1
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    com.apple.iokit.IOAHCIFamily    2.0.8
    com.apple.iokit.IOUSBFamily    4.5.8
    com.apple.driver.AppleEFIRuntime    1.5.0
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    You showed a kernel panic file from OS X, apprantly Log Me In is installed into OS X or running when you log in.
    You should be using the developers installer/unistaller to remove Log Me In from OS X.
    Somehow it's in OS X, I don't know, but it's there and you need to remove it. I'm not dealing with Windows, just OS X.
    Talk to Log Me In people and find out what is installed where so you can do a manual deletion out of OS X.
    If that doesn't work, you have to reboot holding the Shift key down manually search for any Log Me In or Himachi files on your computer, in your System/Library/Extensions folder too, use the free Easy Find.
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  • MacBook Pro (Early 2011) No Wifi Hardware Installed

    Please help me! I'm confused.
    My 13" MacBook Pro (Early 2011) Keeps saying that No WIFI Hardware is installed.
    My Mac has been running great until earlier this week. I turned it off one night before bed and then the next morning as I switched it on, it said there was no WIFI hardware installed. I launched recover mode which is when I figured my WIFI works in recovery mode just not in the Mac itself. I reinstalled a fresh copy of OS X Yosemite which worked for a day, but sure thing the next day I loaded the Mac and then there was the same issue. So I reinstalled OS X Yosemite... AGAIN!! this time I hit an error, Yosemite had deleting my recovery drive and unmounted my Macintosh HD but thats anther story to fix another time. Once I finally repaired my disk to install Yosemite my WIFI was working again... until I restarted my Mac and it went off and the error reappeared. Luckily Apple released OS X 10.10.2 so I plugged in the ethernet and installed it which has fixed my WIFI... for now, I'm to scared to restart my Mac. Does Anyone know what is going on? Thank you
    Like I said when it gives the error (No WIFI Hardware installed) the wifi connects in recovery just not on my Mac OS. I'm currently using my Mac to submit this question and all seems fine so far.
    Thanks again.

    Try these in order testing your system after each to see if it's back to normal:
    1. a. Resetting your Mac's PRAM and NVRAM
        b. Intel-based Macs: Resetting the System Management Controller (SMC)
    2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
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    3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible
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    5. Reinstall Yosemite from Scratch:
    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
    How to Clean Install OS X Yosemite
    Note: You will need an active Internet connection. I suggest using Ethernet if possible
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  • I have a macbook pro early 2011, and I can't use AirPlay like it says I can. I do not have the "show mirror displays" or whatever. What the heck

    I have a macbook pro early 2011, and I can't use AirPlay like it says I can. I do not have the "show mirror displays" or whatever. What the heck

    About AirPlay and Airplay Mirroring
    AirPlay Mirroring requires a second-generation Apple TV or later, and is supported on the following Mac models: iMac (Mid 2011 or newer), Mac mini (Mid 2011 or newer), MacBook Air (Mid 2011 or newer), and MacBook Pro (Early 2011 or newer). For non-qualifying Macs you can try using Air Parrot.
    Several Apple Articles Regarding AirPlay
    Apple TV (2nd and 3rd gen)- How to use AirPlay Mirroring
    How to set up and configure AirPort Express for AirPlay and iTunes
    iTunes- Troubleshooting AirPlay and AirPlay Mirroring
    iTunes- Using AirPlay
    Apple TV (2nd and 3rd gen)- Understanding AirPlay settings
    About AirPlay Mirroring in OS X Mountain Lion
    iTunes 10- About playing music with AirPlay
    Troubleshooting AirPlay and AirPlay Mirroring
    Using AirPlay
    Thanks to the $15 Beamer, AirPlay streaming is still possible on Macs  that do not support Airplay and mirroring.
    Other solutions are the Air Parrot, StreamToMe, and AirServer.

  • MacBook Pro (Early 2011) Freeze - How to collect system logs?

    Hello,
    My MacBook Pro (Early 2011) keep freezes at all times and hard reboot is only the available solution at. I'm having this problem from day one and spoke to AppleCare couple of times, but unable to resolve! Is there anyway to collect system logs from MacBook Pro running OS X Lion 10.7.2 to show it to Genius people at local Store?
    Any help would be greatly appreciated! Thanks!

    How to run hardware diagnostics for an Intel Mac
    Boot from your original OS X Installer Disc One that came with your computer.  After the chime press and hold down the "D" key until the diagnostic screen appears.  Run the extended tests for a minimum of two or three hours.  If any error messages appear note them down as you will need to report them to the service tech when you take the computer in for repair.
    Some "common" error indicators:
    SNS - sensor error
    MEM - memory error
    HDD - hard disk drive error
    MOT - fan error

  • How do I upgrade to Mavericks from Lion with a Macbook Pro late 2011?

    How do I upgrade to Mavericks from Lion with a Macbook Pro late 2011?

    Mavericks is no longer available from the App Store.
    If you meet the Mavericks requirements then you can install Yosemite at no charge.

  • I need to reset the password on my Macbook Pro (early-2011) and I don't have the original one.  How do I do this?

    I need to reset the password on my Macbook Pro (early-2011) and I don't have the original administrator password.  How do I do this?

    Forgot Your Account Password
    For Lion, Mountain Lion, or Mavericks
        Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
         When the menubar appears select Terminal from the Utilities menu.
         Enter resetpassword at the prompt and press RETURN. Follow
         instructions in the dialog window that will appear.
         Or see:
           Reset a Mac OS X 10.7 Lion Password
           OS X Mountain Lion- Reset a login password,
           OS X Mavericks- Solve password problems,
           OS X Lion- Apple ID can be used to reset your user account password.
    For Snow Leopard and earlier with installer DVD
         Mac OS X 10.6- If you forget your administrator password,
         OS X- Changing or resetting an account password (Snow Leopard and earlier).
    For Snow Leopard and earlier without installer DVD
        How to reset your Mac OS X password without an installer disc | MacYourself
        Reset OS X Password Without an OS X CD — Tech News and Analysis
        How To Create A New Administrator Account - Hack Mac

  • How to fix magsafe port Macbook Pro early 2011

    For a while I struggled to charge my Macbook Pro, so I decided to buy a new charger. It worked fine for a couple weeks but now it has started to do the same thing. I have to spend like maybe 3-4 min wiggling the charger until it finally starts, and then I  have to keep it perfectly still for it to charge. Recently my macbook stopped charging completely. The magsafe port looks very burned (its kind of black). Also the area around the magsafe port is always HOT, even before the charging issues. How can fix this issue? Is this common for Macbook Pro early 2011 13" ? I don't have apple coverage at this time.

    Sean, see if these troubleshooting tips help:Apple Portables: Troubleshooting MagSafe adapters if not, take it to an Apple store genius bar and have the techs check it out.

  • 15in Macbook Pro early 2011 won't shutoff nor can I run disk utilities. Any suggestions?

    Situation:
    I have a 15in Macbook Pro early 2011 that I can not shutdown nor can I run disk utility to repair any issues. I recently had it serviced to replace a failing hard drive.
    Known issues:
         - Disk Utility: Will not respond. A couple days ago I had to run it to repair some damage to harddrive. When I try to open it, it is frozen with the rainbow ball.
         - Shutdown: I can not shutdown or restart my computer as it freezes during shutdown with grey screen. I can manually turn it on and off by holding down the      power button.
         - Disc Drive: This may not be related but I can not eject DVD in the disc drive.
    Any thoughts or advice would be greatly appreciated. I currently live overseas (for school) so just going to an Apple store is not really a realistic option for me at this time. Thanks

    thetribes wrote:
    Situation:
    I recently had it serviced to replace a failing hard drive.
    Take it back to where you had it serviced, there is usually a ~90 day guarantee
    you can force a shutdown by holding the power button for longer than usual.

  • HT3986 how to install any windows on macbook pro (early 2011) (os x mavericks)?

    En: how to install any windows on macbook pro (early 2011) (os x mavericks)?
    Ro: *** se instaleaza orice windows pe macbook pro (early 2011) (os x mavericks)?
              Help Me Please

    search
    how to install windows on a macbook pro
    http://support.apple.com/kb/ht3986
    http://www.youtube.com/watch?v=uVfRQ0YIDUI
    http://www.gadgetreview.com/2013/05/how-to-install-windows-8-on-your-macbook-pro .html
    http://www.redmondpie.com/how-to-install-windows-7-on-macbook-pro-with-retina-di splay-tutorial/

  • Up to What capacity HDD can i add to macbook pro early 2011

    Hi i have a Macbook pro early 2011 and i want to uprage my HDD. Can i add a 1 TB disk? And what is the best?

    1 TB is the maximum at this writing.  Tomorrow it may be more.  I have 1 TB HDDs in my MBPs.
    Ciao.

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