How I fixed my Apple TV dissappearing from my iTunes Device List

For those looking for a magic cureall you won't find it here.
The long and short of the matter, the problem was on my end. Specifically an element of my ethernet's driver configuration utility wasn't loading properly. So, the AppleTV would show up in my device list and then dissappear after about 5 minutes and the only way to get it to show back up in my itunes device list is to cycle the power on the AppleTV. Unfortunately doing this would cause the same dissappearing AppleTV out of my iTunes device list.
I'm one of those fools that bought that KillerNIC overpriced ethernet card and I had disabled the killernic tray application. As I recall I had some issues with my initial windows install and had to disable it to keep the computer from rebooting constantly. When I fired up msconfig and had teh tray application launch when windows boots up then the AppleTV showed up in my device list and everything was fine and is still fine.
I spent about 2 hours on the phone with Apple tech support, who were as helpful as they could be when the problem was on my end. They even transfered me to one of their product specialists and he had some suggestions, but we soon realized the problem wasn't with the AppleTV, but something on my end.
A few things to try, that the Apple tech reccomended:
-If you are connected with a wired ethernet, then plug the AppleTV directly into your computer (PC or Mac) with the ethernet cables. The ethernet jack on the AppleTV is autonegotiating so you don't need a crossover cable. We tried this on my PC and the AppleTV didn't show up in my device list. But when we tried doing this on my Macbook the AppleTV showed up just fine. Which showed both myself and the Apple tech that all is well with the AppleTV, but something in my configuration was amiss.
Don't waste your time on port mapping or port forwarding or any of that business, since the AppleTV is behind the firewall those sorts of things are not going to affect the AppleTV. Now the tech did say that some routers are flakier then others and a setting change or two might cause the AppleTV to stop working. His suggestion was to save my current setting and reset the router to default settings. Do not revert the firmware to an earlier version, but put the router settings for the current firmware into a default state. I know this is tedious, but if you are as frustrated as I was a few hours ago, then any suggestion to try is helpful.
For the record here is my system and network stuff:
router: Dlink DGL-4300 (V1.8)
ethernet: Bigfoot Networks KillerNIC (v3.1.2.3)
OS: WinXP (but the tech didn't think that the OS was the issue)
I guess the moral of the story is why did it work and what changed to make it stop working? I was 100% convinced that an iTunes update caused teh problem to fail, because heck it was working once and now it doesn't work and I forgot that one bit that made my setup nonstandard (the missing tray application).
Now this might not help anyone but me, but just on the off chance that someone else out there has more money then sense, bought an overpriced ethernet adapter, disabled the tray application, and is now having problems with dissappearing devices. Well, do I have a solution to your problems.
ds

It's not a matter of unpairing it from the iMac. You need to pair your iMacs remote to it and the ATV remote to the ATV. If you don't pair you iMac to it's remote, then the ATV remote will always be able to activate it, even if the ATV's remote is paired to the ATV (and vice versa).
In case you don't know how to pair the remote. Hold the remote aout 3" from the iMac and hold the menu and next buttons down for about 5 seconds. You will see a linked chain on your screen once there are paired.
Glor

Similar Messages

  • How can I remove old calendar names from the iTunes sync list?

    I gave my calendars new names as part of reducing the total number of calendars in my iCal, and now iTunes still lists the old calendar names as well as the new ones in its "selected calendars" list, even though these names are no longer present in my iCal nor on my iPod Touch. How can I remove the old calendar names?

    The "genius" folks at the Apple Store lived up to their names. The key was to reset the iSync history in the iSync Preferences.

  • How I Solved the Problem of ATV Disappearing from the iTunes Devices List..

    When I purchased the ATV early this week, it was running fine until I tried to change some settings i.e. making my macbook sync to an external HDD.
    That's when the problem starts... I cannot see my ATV in the iTunes device list anymore!
    Tried all the various tips in the forum but to no avail.
    The weird thing is... if I set the connection like this..
    Macbook --- Time Capsule --- ATV (Failed to see ATV in list)
    Macbook --- ATV via Ethernet Cable (OK but problem of firewall error etc)
    Macbook --- Time Capsule (connect with Ethernet) --- ATV (Sometimes ok but have firewall problem)
    I can "see" that the ATV connects to the Time Capsule with no problem.
    However, when I tried to "ping", I found out that my Macbook cannot ping the ATV thru the Time capsule even though I can "ping" other computers connected to the TC. In this case, the ATV got the IP address via DHCP.
    The moment I changed to "Manual" IP settings, I can PING!!
    That's when iTunes can list back the ATV in the devices list!!
    Hope this helps for you guys.

    That info has already been posted in the other threads. Tried it previously and still didn't work

  • How to fix my Apple ID from not being disabled? I have changed the password many times already and it still wont let me update apps or download apps

    How to fix my Apple ID from not being disabled? I have changed the password many times already and it still wont let me update apps or download apps

    Apple ID disabled
    http://support.apple.com/kb/TS2446
    If you still have problem, contact iTune Support
    https://ssl.apple.com/emea/support/itunes/contact.html

  • HHola I update my Apple TV and I am frozen screen with the photo of Apple TV and iTunes symbol and a cable connected from one to another device, it happens and how to fix it Apple TV

    HHola I update my Apple TV and I am frozen screen with the photo of Apple TV and iTunes symbol and a cable connected from one to another device, it happens and how to fix it Apple TV

    Welcome to the Apple Community.
    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
    Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    Connect the micro USB cable to the Apple TV and to your computer.
    Reconnect the power cable (only for Apple TV 3)
    Open iTunes.
    Select your Apple TV in the Devices list, and then click Restore.
    (You may already have a micro USB cable if you have a camera or other digital device)

  • How to fix my apple g4 desktop

    how to fix my apple g4 desktop,& upgrade memory & harddrive? getting a flashing ?mark in the middle of the screen.

    The flashing "?" indicates that a valid system folder can't be found, preventing the computer from booting.  Do you have the OS installer disk?  If so, boot the G4 from it (press/hold down the "C" key at startup) and run Disk First Aid to check and repair (if necessary) the hard drive.  Also, if the internal battery hasn't been replaced, it may be very weak or dead (usually the date & time aren't correct).  A battery in either condition can cause startup problems.  If the hard drive has a mechanical/electronic problem that's causing the flashing "?," you'll have to replace it.  If you post back with the model G4 (series/processor speed) that you have, it will be easier to recommend specific hard drive and memory upgrades for it.

  • I'm getting a 9041 error when trying to convert files to AAC -- any ideas on how to fix it?  the files files in iTunes show up as Apple Lossless but i can't put them on my iPod

    i'm getting a 9041 error when trying to convert files to AAC -- any ideas on how to fix it?  the files files in iTunes show up as Apple Lossless but i can't put them on my iPod

    "I have been able to convert to AAC by first converting to AIFF  and then to AAC. This is a pan though."
    this worked for me.
    thanks.

  • How can i call Apple in usa from Egypt to buy an iPhone from Apple store please who khnow the contacting number answer me :)

    how can i call Apple in usa from Egypt to buy an iPhone from Apple store please who khnow the contacting number answer me

    http://www.apple.com/eg/buy/
    There are three companies linked to towards the bottom right to purchase an iPhone from. Above those three is Arab Business Machine. Choose one, or check each one out.

  • TS2446 How to fix if Apple ID is on lock out

    How to fix if Apple ID is on lock out? And u try to purchase something in the App Store and it's blocked?

    If by lock out you mean Disabled...
    Ms.wc510 wrote:
    How to fix if Apple ID is on lock out?
    If disabled for Security Reasons... See here  http://support.apple.com/kb/TS2446
    If not for Security reasons...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I plugged my phone to my computer and accidentally pressed "don't trust" now I don't know how to put songs on my phone from my iTunes ): what do I do?

    I plugged my phone to my computer and accidentally pressed "don't trust" now I don't know how to put songs on my phone from my iTunes ): what do I do?

    I'm having the same problem... So far doesn't seem to be any fix for it.
    People will try and tell you "Apple say just reconnect the device" but if that was the case, well... we wouldn't be here would we lol.

  • How do I delete a credit card from my iTunes account without adding another one? My friend bought an app with her credit card and I no longer have the info but every time I try to download a free app (ex: Instagram, Twitter, vine etc.)it ask for the info

    How do I delete a credit card from my iTunes account without adding another one? My friend bought an app with her credit card and I no longer have the info but every time I try to download a free app (ex: Instagram, Twitter, vine etc.) it ask for the credit cards security code. I can not find a way to delete that cards info without adding another cards info.

    http://support.apple.com/kb/ht1918
    http://support.apple.com/kb/ts5366

  • How do I remove an authorized computer from my itunes account? I am only using one.

    How do I remove an authorized computer from my itunes account? I am only using one.

    http://support.apple.com/kb/PH12303
    Barry

  • HT1977 how do I permanently erase purchased app from my itunes account?

    how do I permanently erase purchased app from my itunes account? It bothers me a lot when I try to syn my device to a new computer and all the apps i've ever purchased get downloaded to a new computer even the ones I never use anymore.

    Sorry, but you can't permanently delete an app. You can hide them:
    http://support.apple.com/kb/HT4919
    but the app will still sync to your computer if the app is present on the iPad. If the apps are downloading directly to your computer and hiding doesn't do the job, you'll need to turn off automatic downloading.
    Regards.

  • HT204053 How do I remove a credit card from my itune account?

    How do I remove a credit card from my itune account?

    Changing Account Information
    http://support.apple.com/kb/HT1918

  • HT5622 How can I remove a credit card from my Itunes to not be charged

    How can I remove a credit card from my Itunes so it is not charged

    Changing your account information using a computer:
    Open iTunes.
    Choose Store > Sign In.
    Enter your Apple ID and password, then click the Sign In button.
    Choose Store > View My Account.
    Enter your account password, and click the View Account button.
    To update your email address, follow these instructions:
    From the Apple Account Information page, click the Edit button to the right of your Apple ID.
    Enter your new email address into the Email Address field.
    Click the Done button.
    To update your name, billing address, or payment information, follow these instructions:
    From the Apple Account Information page, click the Edit Payment Information button.
    Edit the information that you would like to change.Note: The payment methods that the iTunes Store accepts can be found in the payment type section. If you do not want a payment method on your account, select None in the payment type section.
    Click the Done button once you've updated all of your information.

Maybe you are looking for

  • Assest valuation

    Hello experts, can anybody let me know the reason for asset write-up and write-down, how we need to do that.

  • Can no longer change charging thresholds on t510 with latest update

    I just updated to the latest version of lenovo settings dependency package - 1.2.1.5. Afterwards, I was unable to set my charging thresholds via the registry as per the existing thread. The values in the registry stay, but restarting the computer doe

  • No editable form fields in ABAP Web Dynpro

    Hi, I created a form with layout type ZCI. The interface type is "ABAP Dictionary-Based Interface". This form I embedded in a abap web dynpro component. In the ABAP WD interactive form element I marked the enabled property. Unfortunately the displaye

  • Photomerge 360 Pano stitch

    I want to make a 360 degree (circular) panorama shot to convert to the QTVR. I have no trouble getting shots with sufficient overlap and using Photomerge to make a long panoramic shot, but what do I use to merge the "2 ends" together to make a 360 de

  • Is there any program to read the archived information structrue data ?

    Hi, The tcode MCSX can archive information structure, however it can't read the archived data, is there any program has this function? Thanks.