How I fixed the "can't send e-mail after upgrade to 10.5.6" problem
Like many of you I couldn't send e-mail after the upgrade. After trying everything including re-install combo update, delete and resetting profile, etc. the thing that made it work was:
1. custom set the outgoing server port number to 25 (for Verizon, ask your ISP the output port number)
2. ensure the password authentication is set for outgoing e-mail.
Goto account setting, "Outgoing Mail Server (SMTP)", select "Edit Server list"
Under "Account Information" make sure "Description" is blank (as suggested in other posts)
Under "Advance Information", select Use Custom Port: type in the port number
On Authentication, select password, type in user name and password as in "incoming Mail Server"
Save it and test if it works.
It seems selection of the default outgoing port has some problems, even though 15 is one of the three defaults.
Scott
I just switched to Roadrunner and am having the same "can't send email" problem. I have done what you suggested, but the problem persists. I did note that in my outgoing mail server box it says: smtp-server.wi.rr.com:jzelinger3 (Offline). I'm not sure where the "Offline" is coming from or why it is there. Any suggestions? I performed the following Terminal tests with a tech. support person from Roadrunner:
Last login: Wed Jan 21 19:36:52 on console
CPE-75-86-226-41:~ joan$ telnet pop-server.wi.rr.com 110
Trying 71.74.56.78...
Connected to pop-server.wi.rr.com.
Escape character is '^]'.
+OK POP3 server ready.
user [email protected]
+OK please send PASS command
pass laikatess
+OK [email protected] is welcome here
telnet smtp-server.wi.rr.com 25
-ERR Invalid command; valid commands: CAPA, DELE, LIST, LAST, NOOP, RETR, RSET, STAT, TOP, UIDL or QUIT
This is very frustrating.
J. A. Zelinger
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