How is apple suport on Macbook Air

My New Macbook Air keyboard numerical "1" just failed. these guys at apple mention that it would take 2 weeks to replace it the keyboard. Years back it happen in my IBM and they replaced it with in 2 days, and that to after 2 years of purchase. Why this delay?

What country are you in and are you using Apple Store or a 3rd party authorised service provider?
Did you call them or was this actually in a store?
For me in the UK they have been brilliant for me every time I had a problem and I have never had to leave my Mac with them.
Only once they "threatened" to have to keep my Mac for repair but they said it would take "up to 2 days" which in real terms means a few hours ... but they then decided to take it around the back and fixed it in about 15 mins.

Similar Messages

  • How do I get my Macbook Air to display on TV. I have the Apple TV

    How do I get my Macbook Air to display on TV ( i have Appple TV divice)?

    Hi Delt82,
    Thank you for using Apple Support Communities.
    To learn more about using AirPlay with your Apple TV please take a look at the information in the article linked to below.
    About AirPlay Mirroring in OS X - Apple Support
    Take care,
    Alex H.

  • How do i mirror my macbook air with apple tv now that i have mountain lion

    how do i mirror my macbook air with apple tv now that i have mountain lion

    Settings-display-look at the bottom for an airplay menu and select your apple tv

  • How can i purchase a macbook air in Nigeria? apple has no shop in the entire country and independent dealers charge ridiculously sometimes more than double the prices of mac products without guarantee of getting it with required specifications. its sad cl

    how can i purchase a macbook air in Nigeria? apple has no shop in the entire country and independent dealers charge ridiculously sometimes more than double the prices of mac products without guarantee of getting it with required specifications. its sad cos Nigeria has a very large apple market plus phones and most recently ipads especially. its been frustrating trying to get a macbook, even have to wait for when someone will travel out of the country, then you send the person(thats if you have the money at that time). Please somebody help inform apple maybe they can do something about this, its really disappointing.

    This is a user-to-user technical support forum. You're not addressing Apple here. Use the apporpriate link on fhe Feedback page to let Apple know how you feel:
    http://www.apple.com/feedback

  • How to re register my macbook air under my apple ID

    How to re register my macbook air under my apple ID. Cannot download iPhoto.

    Open the App Store > Store > Sign In

  • How much is the old macbook air 11 in apple store

    how much is the old macbook air 11 in apple store

    They aren't sold in Apple Stores. Only the new models. Go to the online Apple Store and check refurbished items for Macs from one to two years older. Otherwise, look on eBay.

  • How do I pair my macbook air 2010 with apple tv 2

    -

    Sorry, that is not possible.
    As you can see here, that MacBook Air is too old to use AirPlay Mirroring:
    About AirPlay Mirroring in OS X - Apple Support
    You also cannot use an HDMI cable to "pair" your MacBook Air.  The reason is your model has a mini-display port (that looks like a Thunderbolt port, but is not).  Therefore, it cannot send audio to the Apple TV.
    MacBook Air (11-inch, Late 2010) - Technical Specifications

  • How can I restore my Macbook Air?

    Hi! I forot the ID that I purchased for Mac OX. How can I restore my Macbook Air?

    iForgot iCloud Password
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • TS4055 How do I use my MacBook Air to access the Amazon Web Service?

    How do I use my MacBook Air to access AWS (Amazon web Service)?  The information provided to me by Apple Care seems to be about allowing outside access to my MacBook.

    Sorry, but does this relate to Apple Remote Desktop, Apple's software for managing networked Macs, in some way? If so, how are you using ARD in relation to Amazon's services?

  • How do I transfer my MacBook Air to my wife so she can sync her iTunes account and other settings with her iPad Mini?

    How do I transfer my MacBook Air to my wife so she can sync her iTunes account and other settings with her iPad Mini?

    You can change the account shortname to whatever you wish to use.
    As you can see from my example above. Once you click on the Create User button a new account will be created.
    She will need to get her own Apple ID setup so when she starts with iTunes she can open her own iTunes account unless you both want to share the use of the same Apple ID. This can create a bit of confusion if you have your own iPads or iPhones or iPods. As you have discovered it's pretty much one iDevice with one Apple ID.
    As for the iTunes library that becomes a more complicated issue.

  • How do I update my Macbook Air 10.6.8 to a newer version?

    How do i update my Macbook Air 10.6.8 to a newer version

    Open the Mac App Store and try downloading Mavericks. If you get told it's incompatible, choose About this Mac from the Apple menu, click here, and order a download code for Lion 10.7.
    Mac OS X 10.7 and newer don't support PowerPC programs such as Microsoft Office 2004.
    (97791)

  • How do I connect my MacBook Air bought sep13 to a Benq GL2450? monitor?

    How do I connect my MacBook Air bought sep13 to a Benq GL2450? monitor?

    External screens are designed to work as extended displays for your computer's display. It means that menu bars and desktop icons won't appear, and you will only see windows if you drag them to the right part of the computer's display.
    To change this, you have to activate video mirroring > http://support.apple.com/kb/HT5019

  • How do I mirror my Macbook Air (Mid 2013) with my IMac (late 2006)?

    How do I mirror my Macbook Air (Mid 2013) with my IMac (late 2006)?

    Look at Target Display Mode:
    http://support.apple.com/kb/ph4469
    http://support.apple.com/kb/ht3924
    Ciao.

  • How do I connect my MacBook Air 2011 to a projector?

    How do I connect my MacBook Air 2011 to a projector?

    It depends on the input connection for the projector, but since many are rduced resolution, VGA seems to be the prevalent common connection.
    It's just a matter of buying the adapter that adapts VGA to the Mini DisplayPort/Thunderbolt port on your Air. If it is a DVI or HDMI connection input on your projector, the online Apple Store carries that as well.
    This adapter and sufficient length VGA cable is all you need for VGA.
    Here's the DVI adapter.
    For some reason, I am unable to bring up the Moshi HDMI adapter on Apple's site.

  • How do I connect my Macbook air to a hp laserjet 3380?

    How do i connect my macbook air to a hp laserjet 3380? Please provide instructions if possible! thaaanks!

    Hi,
    Be aware that scanning is no longer supported on OS x 10.6, 10.7 or 10.8 but only print functionality is available:
    http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?&objectID=c0292511 4#A2
    The printer can be added under Print & Scan / Print & Fax, its drivers should be downloaded for Apple Software Update automatically.
    Shlomi

Maybe you are looking for