How is the data usage charged?

I went over my 25MB this month and I am not sure what I did differently to make it increase another 25MB. Is there somewhere to get a breakdown? If you go to a website and get a call, you take the phone call and forgot to close out of the web browser, do you get charged?
Sorry if this question has already been posted. I scanned through the first 3 pages. Got tired of reading the complaints about the data packages.

As long as you are not browsing from page to page you will not use megabytes.
Hope this helps!

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Data Usage charges, 5C Verizon FaceTime?

I'm confused since I had thought that FaceTime didn't use data that I would be charged for. But I see that setting has enable cellular data for FaceTime.
Back in March I made a lengthy call to a friend in another state & after awhile switched to FaceTime. I am on Verizon w the More plan w 250 MB data allowance.
I got notice of my bill & it shows a huge overage in data. So I am truing to figure out why. I remembered that lengthy call & my phone shows it as 2 hrs 29 min (442 MB). I guess that must have been the reason, but I was unaware that would use data. Mo before data was 121.19, months before that 80.52, 67.84, 59.04, 107.73
Most of the call was inside where it should have been using my wife. But I also decided to walk outside to show my friend around where I live (we both used to live in CA & now have moved to different states). My wifi doesn't extend much outside--not even to my car & I went out to the front of our long driveway which was definitely out of range of my wifi.
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CBearsDada wrote:
I have the following "Usage Type/Event Description" on my detailed Data Usage Charges screen:
PAYGO $1.99MB 3G HNDST356
I understand that this is the $1.99/mb usage rate, but is there anyway I can found what this was (mobile web, etc). I'm trying to get a handle on my daughter's charges and this keeps popping up every month. Does Verizon charge her line whenever someone sends her a text with data attached?
Thank you for your inquiry. Adding to what was stated, the message from above about PAYGO $1.99MB 3G HNDST356 sounds like its referring to the Backup Assistant. As long as that line is registered on My Verizon, a limited one credit of $1.99 should be reflected on the billing statement once per billing cycle. Please review your billing statement carefully to see if the credit is present. Also, data usage is not based on whether or not a phone was touched within the last couple of days. Its based upon if any data usage was incurred from the beginning of a bill cycle that goes until the end of the bill cycle. In other words, you can use data 3 days after a bill cycle started and then not use any data at all for 2 days afterward. The two days of not using data does not eliminate the 3 days that data was used. Data attachments are not used in text messaging but in picture messaging or email. For example, you can send a picture and attach another picture to that same message for it to go to someone. As long as you have a unlimited texting/picture messaging package on that line, it should not be billed for that message with the attachment.

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I have 2 cell phones on my account. Both have different dates for the data usage to reset. Where do I find the correct date for this data usage to change?

rumfeltb, that's kind of odd. Are both lines on the same plan? You can view your billing cycle date online at My Verizon or at the My Verizon Mobile Application. Click http://vz.to/1nvKlnG to sign in as the Account Owner.
For more tips on how to manage your data usage, click http://vz.to/1hvu4tP
LasinaH_VZW
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Data Usage Charges Skyrocketing

In the past two months I have seen my data usage charges going through the roof and nothing has changed with my usage which is very limited because I always have my phone connected to my home WiFi and at work to work Wifi so I only had 2 gigabytes of data and I didn't have any overages until April and then my phones suddenly has between and 3 and 4 gigabytes but I have not changed anything relative to data usage. I am not on Facebook or any other social media and have a personal laptop and work laptop and so I am not on the web on my phone at all and don't use the GPS or download movies. When I called customer service I had someone who was very helpful and when he looked at the usage he also thought it was odd given previous months and said he was going to run a check and get back to me, but as usual once you hang up with customer service you never hear back. The odd thing was that the day after my billing cycle started I was already to 90% of the monthly bill which is just not correct. I truly believe that Verizon is padding everyone's bill because we cannot refute it since they don't provide the actual websites you went to. However, if I was being subpoenaed verizon would have all that detail for lawyers. My next step is to contact the better business bureau because this is shameless and verizon customers have no recourse and no one at verizon will help. I am stuck with my two year contract, so I think we need to also write our congressmen and women to get them to act on this blatant fleecing of the American public.
>Shortened Subject Line<
Message was edited by: Verizon Moderator

I understand your concerns mgratsch and know it's frustrating to have a higher data usage than expected. We can certainly review the usage and determine if its correct. You can send a private message with your name and mobile number and we can discuss the usage in more detail. What phone do you have? Do you have email set up or notifications coming through your phone. All of this can cause data usage also. Do you browse the internet at all or download applications? Some apps may have a bigger data usage than others. Let's figure this out together and just as a reminder, don't forget to change your plan to prevent overages for data http://bit.ly/xdDajD .
KinquanaH_VZW
Follow us on Twitter @vzwsupport

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After a very rude and unpleasant trip to my local verizon store, I have just found out that in order to get a normal phone-sorry the "feature" phones looks extremely cheap for a bussiness professional- I must pay a mandatory data useage charge of 10$ on top of my already high bill. This is absurd because I never use any "data" anyway on my plan as it stands, so in order to get the phone, which by the way I already owned without this extra charge, I now must pay 10$ for internet that I will never and don't even know how to use. Whoever thought this was a good idea is insane. While this might trick a few innocent people who simply do not notice the charge at first, I can almost guarantee you will see a substantial drop in customers, including myself, my family, and all of my friends.

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How is the data usage charged?

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