How is this OS upgrade rolled-out?

Its been a while since the OS 10.1 upgrade should have started, and I'm pressing 'check for updates' at least once a day.
I'm wondering how this works, why don't I get it on day one?
I bought my phone via a webstore, so without a subscription. I put in a sim card for my subscription I got separately (tele2/sweden).
The question I'm pondering is where does my phone connect to when checking for an OS update? I assume its blackberry canada, but then why don't I get a new version?
Solved!
Go to Solution.

tzander wrote:
So, in other words, I bought the phone for full price from Blackberry (or RIM if you want).
Bottom line is, just because I pay a phone company 15 euro a month for their service doesn't make them responsible for software updates for a phone I happen to own.
No, you didn't buy it from BlackBerry. You bought it from a third party retailer. BlackBerry does not sell device direct to consumers.
And yes, the OS updates are tested, certified and released by the individual mobile providers. BlackBerry builds the OS and the mobile operators release it. Because you have XXX (Vodafone, Tmobile, Orange, AT&T) in your BlackBerry, you've committed to that carrier for the update.
The fact that you might want it to be different, does not make it a fact.
Now, if you want to update otherwise, often removing the SIM card from the device and connecting to a PC with the PC browser at www.blackberry.com/updates, "may" get you the update. There are other workaround for this as well.
Note the first two bullets in this post: How to Reload your Blackberry10 OS
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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How is this OS upgrade rolled-out?

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