How long after your credit card was charged did you get notification that your iPhone 5 shipped?
Just got notification that my credit card has been charged. The status
On apples website it is still listed as preparing to ship.
I thought apple did not charge your card till the product shipped.
Good question. My order still shows Oct 5th Delivery, but status just changed to "Preparing for Shipment", and my card shows the charge processing. Hope it's soon
Similar Messages
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My credit card was charge with out my approval, how can I get support with the issue?
If it's a purchase that appears on your purchase history (and not a temporary store holding charge which is made each time that you add or change your credit card details) and nobody else has access to your account and/or devices, then you can either try the 'report a problem' link from your purchase history to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Itunes and auto cc charges???my credit card was charged 19.99 by the apple itunes store....I have no purchases in my history....how do I cancel this transaction? and why is it on there....how do I find out?
You've checked the purchase history on your account via your computer's iTunes : log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
There are instructions on this page for viewing / managing / stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
If nothing shows on your iTunes purchase history (you don't have a Mac and have any purchases in the Mac App Store), and you only have the one account, then you should contact your card issuer.
If something does show on your history but you didn't buy it, and nobody else has access to your account or devices and made the purchase, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I upgraded my Icloud storage capacity to a higher tier and my Iphone does not reflect the change although my credit card was charged and the device is nor properly backup. How can this be resolved?
It seems to take up to a couple of days for the upgrade to take hold, at least that's the experience of some users. Give it 24 hours before contacting apple.
For customer service issues, go here...
https://expresslane.apple.com/Issues.action -
My daughter added songs with her I tunes card and my credit card was charged, how do I get it off my credit card?
What process did your daughter use, there is a specific format to redeem an iTunes gift card. The gift card must be redeemed using the Redeem link in the Quick Links on the right side of the iTunes Store in iTunes on a computer or the Redeem button at the bottom of both the iTunes and App Store apps in iOS. Redeeming the gift card then applies the value of the card as an available credit to the user's iTunes account. The credit is used first before any bank card also stored in the account. If the purchases use the entire credit and there is an additional balance due, it will be charged to any bank card stored in the account.
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Will your credit card be charged if you make a purchase with a gift card
will your credit card be charged if you make a purchase with a gift card?
Sandy has it right, when possible gift cards are used before credit cards. For more information about gift crads can be found in iTunes Store: How to redeem an iTunes Gift Card.
When you buy individual songs from the iTunes Store:
Free song credits are redeemed first.
If you have no free song credits, gift certificate, prepaid card, and allowance credits are used next.
If your gift certificate, prepaid card, and/or allowance credit is less than the total cost of the purchase, your credit card is billed for the remaining balance.
If you have no free song credits or gift certificates, prepaid cards, or allowance credits, your credit card is billed for the songs you buy.
When you buy an album on the iTunes Store:
Gift certificate, prepaid card, and allowance credits are used first.
If your gift certificate, prepaid card, and/or allowance credit is less than the total cost of the purchase, your credit card is billed for the remaining balance. Note: Free song credits cannot be used for album purchases.
If you have no gift certificates, prepaid cards, or allowance credits, your credit card is billed for the albums you buy.
It's been a while sense I used a gift card; but from what I remember, when you have credits from a card. There was a little bar that displayed my current balance. For instance, when I added the gift card, The balance showed as +20.00, i bough a song, the balanced changed to +19.01.
PS question about itunes should be posted in the iTunes community. -
today at 8am est my card was charged but when checking order status it saids expected ship date not available at this time and it also saids we received your order and it is in process . payment not taken yet
but card was charged full amount and i havent gotten anything else been checking for update all day and got nothing i did order iphone 6 plus at 3:01am and everything went through and i was finsihed at 3:06amchriss2633,
I know how exciting it is to have all the information on the new phone. I did send you a Direct Message. Can you please respond back to that message? Looking forward to hearing back from you.
KevinR_VZW
Follow us on Twitter @VZWSupport -
My credit card was charged about $100 for 8 different transactions. Five amounts were $9.90. These dates are Aug 6, 7, 28 and 29. I have not ordered anything and don't know what they are for. Please help me. Linda Feddersen
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
Linda.. if you have not done so, contact your credit card company so they can monitor your account.
And change your Apple ID password ASAP > Apple ID: Changing your password -
Hello, i downloaded talkin tom for free but my credit card was charge.What can I do?
Did you check your purchase history to see what the charge was for?
It could be:
iTunes Store & Mac App Store: About credit-card authorization holds -
I made a purchase on itunes on March 6 at 11:33 order umber MHOXX3TK9J for 1.99 and my credit card was charged $20.00 please help me find out why this happened.
Contact iTunes support at the link below.
https://ssl.apple.com/emea/support/itunes/contact.html -
My credit card was charged for two purchases in the amount of 14.95 each. I did not authorize these purchases. The purchase dates were 12/24 and 12/25.
Contact Apple at:
https://expresslane.apple.com/
Have you downloaded any apps on an iPad/iPhone for kids? If so you may have in-app purchases enabled for free games or similar, and they've racked up charges for you. -
How long does your iphone take to charge?
How long does your iphone take to charge when at various battery levels remaining?
When your iphone is at 10% battery remaining, how long does it take to charge?
When your iphone is at 20% battery remaining, how long does it take to charge?
When your iphone is at 50% battery remaining, how long does it take to charge?
(Assuming that you charge the phone when the phone is off using the Apple USB cable or dock through a wall power outlet)X1Zero wrote:
How long does your iphone take to charge when at various battery levels remaining?
When your iphone is at 10% battery remaining, how long does it take to charge?
Usually 1 1/2 Hours tops.
When your iphone is at 20% battery remaining, how long does it take to charge?
Around the Same
When your iphone is at 50% battery remaining, how long does it take to charge?
Thirty Minutes.
I think if it is taking you 6 to 7 hours then something is wrong here. Either the battery is flawed, the cable or dock is flawed, or something is wrong with the outlet. It should not take that long. -
I have purchased bag of gems for $9.99 in game clash of clans. I saw the message ithat the order is not completed, i did it again, my credit card was charged twice but i did not receive any bag of gems. Please advise
If you haven't received the item then try the 'report a problem' page to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
HT1918 My credit card was charged 5 times what do I do
My Credit card was charged 5 times from itunes what do i do
Try contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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HT3702 My credit card was charged twice for storage upgrades.
My credit card was charged twice
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.
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