How long did it take to get the Sleep/Wake Button repaired? It's been more than a month since I sent it. Is it normal?

I sent my iPhone 5 to get fixed the Sleep/Wake Button and they said me that they could not repair it as the warranty period was over. Then I had to sent it again because they did not correctly read the purchase date. Since this second time I sent it, it is been more than three weeks and I am still waiting. The period of warranty seems to be accepted now but I am informed now that they are waiting to receive a piece to finish the repair. It was my understanding that I would have given a refurbished iPhone in a week or two. Is it normal this long delay? Is there an option to reduce it?

I recall reading a post here that it's shipping from China? And that because of the time difference once it was shipped, people have recieved it a day or so earlier than expected...
I'm not sure if this is always the case, but it does give me a bit of concern... Because I work full time (10+ hours a day), I would be nice to have an "exact" day as I dont have anyone at home to wait for the package and having an exact day that the computer will get to my house will give me time to plan for a day off to wait for my computer...
anyways.. anyone know if the arrival date is usually correct?

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    preposition. 
    during - until - till - to

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