How long does Apple take to answer the Up To Date form?

As I got a new Macbook Pro Retina two weeks ago, when Apple released Mountain Lion I filled in the Up To Date form with all the required information to get my free update code to get Mountain Lion. That was like a week ago. Do you guys know how much time Apple takes to check all the sent information and to answer back? All I have up to now is my reference number. Thanks beforehand.

try submitting again just to make sure that you entered your serial # correctly and check your spam folder.  If it states you already used that serial # and there is nothing in your spam folder try emailing [email protected]

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