How long should this iTunes restore take?? Grrrr

Upgrading my iPhone 4 to the new software.
Took over an hour as it was "preparing to restore the software on this iPhone".
Finally, it changed, to read "iTunes is currently restoring the software on on this iPhone". This has been going on for almost TWO HOURS.
There's no status graphic to show how far it's gotten so I'm stumped.
Is this normal??? I need to use my phone and it's been out of commission for hours. Grrrr
Thanks in advance.

No it would take at most 2 hour, I think your iPod hardisk is dying causing the delay and iTunes freeze.
Do a check on the iPod Hardisk using Disk Diagnostic as posted earlier by tt2
https://discussions.apple.com/message/17776595#17776595
This will not fix your problem directly, but may save you a lot of frustrations, as it help us in troubleshooting.
Have a nice day!

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