How long will it take to fix the 'Windows 10 won't sleep, hibernate or shutdown' problem?

Question

Here, first take this System Info: OS Name Microsoft Windows 10 Home Single Language
Version 10.0.10240 Build 10240
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-RJEGINM
System Manufacturer Hewlett-Packard
System Model HP Pavilion 15 Notebook PC
System Type x64-based PC
System SKU G8D90PA#ACJ
Processor Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz, 2401 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date Insyde F.42, 18-Mar-15
SMBIOS Version 2.8
Embedded Controller Version 77.53
BIOS Mode UEFI
BaseBoard Manufacturer Hewlett-Packard
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State Off
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "10.0.10240.16392"
Time Zone India Standard Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.93 GB
Available Physical Memory 1.80 GB
Total Virtual Memory 5.31 GB
Available Virtual Memory 2.84 GB
Page File Space 1.38 GB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes So many HP users all over the world are reporting the inability of their notebooks to go to sleep, hibernate or shut down after upgrading to Windows 10 from Windows 8.1. What are you guys doing about this? At least provide some information on whether you have even taken notice to this problem or not! There won't be a point of a fix once the hard-disk is gone because of all the hard resets.

Answer 1

It's not just HP,  but Dell too.   Suggest switching the power options settings to "never" and always shutting down Windows before closing the lid.  PITA,  but avoids all those 'hard stops' doing any damage. I've partly fixed the issue on my machine by updating all the drivers to very latest,  shutting down and rebooting,  then shutting down,  removing the battery pack,  holding down the power button for at least 30 seconds,  then replacing the battery and booting up as usual.   So far,  this has fixed the "sleep" problem,  but HIbernate is still not working.     I've a Dell machine,  but a lot of the Hardware is common to the HP laptops - Intel Video etc. Steve