How many bug reports must I submit before I get a patch?

It seems that at every turn, PRE9 on my mid 2010 MacBook Pro with 8GB RAM, crashes. Editing titles, scrubbing through a video, exporting...
Are the bug reports I am submitting getting there? I wanted more flexibility than iMovie, but more and more I find myself back in there to produce simple videos.
The footage I am working with are either from a Canon 7D or a Kodak Zi8. Both seem to have issues.
This is a paid for, and registered copy of PRE9 (otherwise I couldn't work with Canon 7D video at all).
Thank you,
-Joe

Video from your Kodak may be iffy -- but the video from your Canon EOS should work perfectly in the program, if you're using the proper project preset.
Have you ensured that your Premiere Elements project is set up to match the specs of your camcorder's video? This setting is specific to your camera -- it is NOT AVCHD! (It also doesn't hurt to install your camcorder's software on your computer, since it sometimes includes important codec information.)
And note that this camera shoots video in up to 6 different frame rates and specs -- so you must ensure that your project settings match whatever settings you're using to create your video. This match is vital to a successful project. (My books, by the way, include a chart for figuring out exactly which project presets work with which camera source and setting.)
BTW, how powerful is the processor in your Macbook and how much RAM and free space do you have on your hard drive? Remember that most laptop computers are built for portability, not power (This is particularly true with Macbooks), so you may not have the power or drive space to work with such intensive (H.264) video.
Finally, note that this is a user-to-user forum. If you're looking for help working through your issues, we're glad to help you. But if you merely want to report a bug or contact Adobe, you've come to wrong place.
To contact Adobe, click on the Contact button at the top of this web page. We're all civilians here.

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