How many Exchanges allowed with New Every Two ( NET )- Upgrade Program ? Policy change?

Was I just lucky to get 3 phones before they 'cut me off'?
Read if you're bored (obviously I am):
I was eligible in Oct. '09 for my NET uprade. I got a phone, didn't like it better than what I had so I called Verizon to return it.
They told me the procedure and before I hung up I asked, "How many returns/exchanges are allowed in the NET program?" I SWEAR she said, "As many as you like - Verizon wants you to be happy w/your purchase"....and NO RESTOCKING FEE.
Fast Forward to June '10. My trusty ol' VX8350 finally cracks @ the hinge - still useable, but not long for this world. I check my online account as I'm still eligible for the NET....i order up an LG Acccolade phone (the brand has treated me well), but the phone is too basic (kinda jumped the gun on ordering it). So back it goes..
I check my Verizon online account about 2 weeks later, and see my account has NOT been updated to reflect the Accolade was rec'd and I'm still eligible for the NET. I call Customer Service (CS) and after a few minutes, they let me know the phone is rec'd and they can update my account to make me eligible for the NET....and NO RESTOCKING FEE.
So. after a couple of days, I go back online and order up a CASIO EXILIM - It is the ONLY 'multimedia' phone that doesn't require a 'data plan' for an extra $9.99/month. Verizon changed it back in Jan. '10, IIRC - I was told by a Verizon rep during a 'chat' session(and WTH happened to the online chat??).
After living w/the phone for a couple weeks, I'm not liking it. Back it goes to Verizon. I look online a couple of days ago, and don't see that I'm eligible for the NET so I call Verizon. After spending a few minutes going over my account the rep verifies that the Casio has been rec'd and that he will transfer me to the department that handles updating my NET status.
He also notes that I HAVE BEEN CHARGED a RESTOCKING FEE, which he kindly waives. ( I hope!)
HE VERIFIES THAT I HAVE REC'd and RETURNED 2 PREVIOUS PHONES - and says NOTHING about losing my NET eligibiltity. He even states he's worked w/Verizon 'for quite a while' and defends/explain the reasoning for adding the requirement for a data plan w/most/all the multimedia-type phones, "Due to a bunch of people having huge data bills, we instituted this to make sure the customer doesn't have unintended charges. Verizon had their biggest 'write-off' due to this, as customers had these huge data bills and weren't able to pay them". (OK, riiigghhht) After being on hold for awhile he states their's a Tornado warning @ the office he wanted to tranfer me to, so I just agree to be put in the 'queue' .....after 10 minutes I have to get back to work so I hang up.
Today, I call and talk to a gal (nice enough) who after reviewing my account AND TALKING TO HER SUPERVISOR tells me her supervisor will not authorize me receiving the NET eligiblity as their policy is only 1 Exchange allowed, per their Return Policy. I argue that I was told differently in the past and I'm not happy w/their CS (for which she aplogizes) - being in CS my self, I don't take it out on the rep...they're just the messenger.
Was I just lucky to get 3 phones?
Td

Customers may exchange unwanted devices / accessories only once within 30 days from the date of purchase.
The start of the 30-day period for Activate Later Upgrades is based on the date of purchase.
All device returns (not exchanges) reset the customer's contract, upgrade, and NE2 (New Every Two) dates.
A $35 Device Restocking Fee is applied to account

Similar Messages

Mass hysteria,Customer loyalty and New every two canceled

I have been with Verizon for around 7-8 years now. I love Verizon. We all can agree when the I phone came out, switching carriers was very temping. The I phone is pretty dang awesome. I personally have wanted one since they came out but I figured what is a little patience gonna be worth when Verizon comes out with it. Well now it is here, GREAT! New every two, gone, SUCKS. Well although I would love to be able to get an I phone for the 199 - 299 price. If I was going to get any other phone I would be able to get it at the nice price with an early upgrade. I have been reading all these blogs and all I hear is Verizon is not loyal to its customers and those of us who waited are being left behind since we are not eligible for an early upgrade at the launch. Well yes that sucks, if we want the phone before our contract is up, we will have to pay full price. Why won't Verizon take a massive financial hit in subsidizing cost for its "loyal" customers. Come on people. Be happy Verizon finally has the I phone, suck it up and get it, don't get it, who cares. For the record, there has been no official word on how the I phone sales will be on the 3rd and then the 10th. Lets all grow up, wait our turn and get all the facts first. Yes I am sad that I will loose my upgrades now, (or not, who knows?). Maybe Verizon will give everyone with less than a year on their contracts for an early upgrade should be able to use it on the I phone. Well maybe it will be that way? As I said we wont know till Verizon officially announces it to us. My point here is please stop bashing Verizon and wait for a more official word on whats going to happen. Even the employees have no clue how it will go down. So please lay off the speculations and crazy math antics going on. Really?? As the most used phrase on these forums, lets be 'loyal' Verizon customers and stop bashing a company who has been good to us and has finally brought us the I phone. Thank you Verizon, I am looking forward to the I phone launch and here is to wishful thinking on the early upgrade for current customers. If anyone feels the same way as I do, reply and let us and Verizon know it. If you disagree write about it too. Thanks for your time.

Well they are giving us our upgrades that we have, they never were planning to take those away. So they never took it away, they just aren't giving it to those with new contracts.

How many optional allowed in the query?

Hi,
Data base is getting disconnected while running the below sparql query (Query with 9 optional conditions).
I tested the query with 5 optional its working fine but, its not working for more than 5 optional.
How many optional allowed in the query?
Please advice me to solve this problem.
Error Detail: ORA-03113: end-of-file on communication channel
SELECT bi, OWNER,name,usage,notes,icto,app,ssd,ssdname,ssdid,sdname,sdarchitect,schedule
FROM TABLE (sem_match('{
?bi rdf:type di:Bulk_Interface .
?bi di:hasBulkInterfaceItOwner ?OWNER .
?bi di:hasBulkInterfaceName ?name .
?bi di:hasBulkInterfaceRecipientApplicationArea ?usage .
?bi di:hasBulkInterfaceRecipientFeederType ?notes .
?bi di:hasBulkInterfaceSupplierApplicationId ?icto .
?app ds:hasConceptualSourceApplicationIctoId ?icto .
?ssd ds:hasConceptualSourceApplication ?app .
?ssd ds:hasConceptualSourceSubdomainName ?ssdname .
?ssd ds:hasConceptualSourceSubdomainIctoId ?ssdid .
?sd ds:hasConceptualSourceSubdomain ?ssd .
?sd ds:hasConceptualSourceDomainName ?sdname .
?sd ds:hasConceptualSourceDomainArchitect ?sdarchitect .
?bi di:hasBulkInterfaceDeliverySchedule ?schedule
optional {?bi di:hasBulkInterfaceRecSet1AverageStorageRequirements ?avgsize}
optional {?bi di:hasBulkInterfaceWorstStorageRequirements ?maxsize}
optional {?bi di:hasBulkInterfaceRecSet1AverageNumberOfRecords ?avgrec}
optional {?bi di:hasBulkInterfaceAverageNumberOfRecords ?avgrec}
optional {?bi di:hasBulkInterfaceRecSet1WorstNumberOfRecords ?maxrec}
optional {?bi di:hasBulkInterfaceWorstNumberOfRecords ?maxrec}
optional {?bi di:hasBulkInterfaceTransferMethodJob ?job}
optional {?bi di:hasBulkInterfaceDataFileAvailability ?post}
optional {?bi di:hasBulkInterfaceBusinessDescription ?descr}
sem_models ('IFM_CURR', 'SRC_CURR'),
SEM_Rulebases('OWLPRIME'),
sem_aliases(SEM_ALIAS('di','http://www.cse.com/sbip/dwh/mdm/data_interface#'),
SEM_ALIAS('ds','http://www.cse.com/sbip/dwh/mdm/data_sources#'))
, NULL));
Let me know if you need any other details.
Regards,
Kavitha.
Edited by: 789259 on Aug 3, 2011 2:01 AM

If possible, I would suggest that you upgrade to the latest release: 11.2.0.2.0. It has many bugfixes and enhancements.
There is no limit on the number of optionals per query. I suspect that the use of the same new variables (?avgrec and ?maxrec) in the parallel optional clauses is the reason you are seeing the error in this particular case. If you use different variable names does the error go away? If needed, you can use a coalesce in the outer SQL SELECT to get the same behavior as before (e.g. COALESCE(avgrec1, avgrec2) as avgrec).
Thanks,
Matt

Sql Server 2012 Evaluation - How many connection allowed ?

Hi all
I'm testing the replication, everything Works fine, but I'd like to know how many connections allow the evaluation of the SQL Server versión I'm testing on.
We are testing 2 stores with 2 server in replica with about 20 users in each side. So we can get an idea of the prices of the licences my customer have to buy.
Thank you very much.
James Smiths

SQL 2012 license usually is per core and/or per CAL and it depends on the edition.
All editions don't impose any limit on connections but rather on maximum memory, CPUs and other features.
You need first to decide which SQL version suits your needs (and your hardware) and then call for suggestions and prices.
http://www.mssqltips.com/sqlservertip/2942/understanding-the-sql-server-2012-licensing-model/
http://www.microsoft.com/en-us/server-cloud/products/sql-server/buy.aspx
"If there's nothing wrong with me, maybe there's something wrong with the universe!"

Upgrade Before New Every Two

This may be a redundant question: I have 6 months to go before I am eligible for a new every two discount. I want to upgrade now to a smartphone. Two questions?
1.) Would you get a Droid or wait for the iPhone to come to VZ?
2.) If I upgrade my phone and plan, is there a termination fee? On the website, it will say that a plan upgrade is required and then states that there is a $350.00 termination fee insinuating that if I upgrade plan as well as phone, I will have to pay the (outrageous) fee.
[removed js script]

julieann1125 wrote:
This may be a redundant question: I have 6 months to go before I am eligible for a new every two discount. I want to upgrade now to a smartphone. Two questions?
1.) Would you get a Droid or wait for the iPhone to come to VZ? I would read reviews of each device and choose the one that met my needs. If I had further questions after reading the reviews, I would go to a store and handle the items on my "short list" personally to make my final decision.
2.) If I upgrade my phone and plan, is there a termination fee? No, you can change your plan at any time with Verizon. You can also change your phone at any time. If you purchase a new phone before you are eligible for an upgrade, however, you will have to pay full retail price for the phone if you buy from Verizon. On the website, it will say that a plan upgrade is required and then states that there is a $350.00 termination fee insinuating that if I upgrade plan as well as phone, I will have to pay the (outrageous) fee. The ETF is probably referring to the new contract you would have to sign to get the smartphone at a reduced price. The ETF for smartphones is $350 less $10 for each month of service completed.
[removed js script]

How many monte should a new iPod 5g keeps the charge

How many minutes should a new
iPod touch fifth generation should keep the charts

What is you question? In one place you ay "How many monte should a new iPod 5g kepps it charge" and in another "How many minutes should a new
iPod touch fifth generation should keep the charts"
What is the iPod doing during the time period?
Apple say:
Music playback time: Up to 40 hours when fully charged
Video playback time: Up to 8 hours when fully charged
However, uses report less time.

I have bought new ipad 3 on 18 jan 2013....It's just 2 days old.....I want to exchange it with new ipad 4th generation.....is it possible...?

I have bought new ipad 3 on 18 jan 2013 ...I purchased it in INDIA from an authorised TATA store called "CHROMA"....It's just 2 days old.....I want to exchange it with new ipad 4th generation.....is it possible..

You would have to contact the retailer to see what their return
policy is.

How many gigs are the new ipods?

how many gigs are the new ipods

There is no way to know what they will do.
You can look at Apples website and see everything that is known.

I downloaded pages with an old account. How do I update with new account?

I downloaded pages with an old account. How do I update with new account?

Which Pages did you download with the old account? Which update are you thinking about?
For updating you usually have to use the same account.

About how many songs will the new iPod Nano 16GB hold?

About how many songs will the new iPod Nano 16GB hold?

That depends on a number of variables including how long the songs are and the quality of the format.
A 4 minute song downloaded from iTunes (256k format) is 8MB. That would give you about 1,625 songs if you had nothing else on the Nano.
Message was edited by: deggie

How many connections allowed for eval WLS?

How many concurrent sessions are allowed with the eval copy of WLS 8.1?
thx

license.bea is xml file which you can read. ;)
$BEA_HOME/license.bea
units="5"
Cheers
mbg
"Tom L" <[email protected]> wrote in message
news:3ede16ce$[email protected]..
>
How many concurrent sessions are allowed with the eval copy of WLS 8.1?
thx

How many songs does the new ipod 32 and 64 GB holds?

i am looking to upgrade my ipod classic 160Gb with a new one, but apple doesn't list how many songs each model can hold, anymore. Does anyone know roughly how many songs the 32 and 64 GB models can hold?

Its very close to impossible to accurately tell how many songs a device will hold. Because that comes down to the the file size of the songs and that can change drastically depending on the quality of the song, the length of the song, the compression of the file etc...
You can have a song that is 3MB, and a song that is 8 or 10MB.
Your best bet is to know how much space your 5000 songs are taking up in your iPod. if they take less than 35% of the 160GB Then you'll know if they will fit in a 64GB iPad.
But only you can know that. nobody else can possibly tell you whether they will fit or not, because nobody else knows how much space they take up.

How did I lose my New Every 2 promotion

Several months ago I was eligible for New Every 2. My wife, the family share line on my account, was not eligible for upgrade and her phone broke. Being the nice husband, I transferred my upgrade eligibilty to her since my phone was fine and she would be eligible in a few months. She upgraded her phone and all was fine.
A few months go buy....
I then go to upgrade my line by transferring her upgrade to me. I am able to do this all online and it goes without a hitch. However, now, neither of us are eligible for a New Every 2 discount when the 2 year contract is up in 2012? Why did I, the primary line, lose my New Every 2 discount eligibility?

rices60 wrote:
Several months ago I was eligible for New Every 2. My wife, the family share line on my account, was not eligible for upgrade and her phone broke. Being the nice husband, I transferred my upgrade eligibilty to her since my phone was fine and she would be eligible in a few months. She upgraded her phone and all was fine.
A few months go buy....
I then go to upgrade my line by transferring her upgrade to me. I am able to do this all online and it goes without a hitch. However, now, neither of us are eligible for a New Every 2 discount when the 2 year contract is up in 2012? Why did I, the primary line, lose my New Every 2 discount eligibility?
When you used your upgrade for her, (yes that was nice) your NE 2 went with it. She did receive it or got a phone that was free after discount and rebate. So the NE2 credit would not be used and would be forfeited.
In addition you are talking now is 22 months, the most the discount would have been for her is $50. The discounts changed in 2008
Go to your online account and pull up account documents and view the receipt for her phone. It may or may not be there.
The other option may be when you upgraded it was the annual upgrade. (It shows online you are eligible for an upgrade at 12 months and 1 day through 19 months and 30 days) By using this upgrade you forfeit the NE2 credit. This upgrade is as if you are at 20 months. You get two year pricing, just not the NE2 credit.

How many are missing the new update?

Only want to know how many **bleep** Nokia customer are awaiting the PR1.1? I still can't understand why they don't send it out to all customer of the N9. If they have a problem say so! I am one that are missing, Sweden Nokia N9 Cyan I will never buy a Nokia phone again...

Yes I was, until frustration led me to ***** and winflash.
Please tell us Nokia how ****has firmware and updates for UK/Ireland where the phone is not ven available to buy, and yet the Swiss version has still no update???
Absolutely crazy way of dealing with software rollout. There is no reasoning behind a staggered release in this day and age, and as this effects unbranded hardware try can not blame carrier intervention.
Whilst I'm enjoying the N9, this my first non apple smartphone since the iPhone launched, it has made me appreciate the way apple roll out updates in a much more professional manner, wherein they treat all consumers in all regions as equals.
Nokia has left a bittersweet taste in my mouth.
No doubt this will all be repeated in a few months when PR1.2 finally / supposedly lands.
MODERATOR'S NOTE: We have edited your post on the subject of Navifirm because you mention the Navifirm service wssed on thhich offers unauthorised copies of Nokia device software for download. We do not allow this tool to be discuis forum.

How many instruments come with 09?

I recently purchased a new macbook and ilife 09. I am wondering with garageband how many instruments come pre loaded? I heard there were quite a bit but it does not seem like there are too many. Is there somewhere I can download more, or load more onto garageband. I am looking for more orchistra sounds and piano sounds. Not strange piano sounds but something that actually sounds like a piano. currently there are three in my garageband (grand piano, grand piano hall, and punchy grand piano) Are there places where I can get more pianos and orchistra sounds?

When I installed iLife '09, the main piano sound was grayed out and when I selected it, it told me to either download or install the sound from disk (installing from disk is always a better idea). So I put in the disk and it completed a 1 GB+ install of final sounds. So... you too may have more included sounds that just need to be installed.
Beyond that, it depends on what you're looking to do and your budget.
Apple makes an Orchestra Jampack with some decent sounds. You might want to look into that.
If you want to step it up a level from Jampacks, there are several 3rd party companies out there that make good orchestral sounds, but cost several times the cost of a Jampack.
For example, Garritan is pretty good. http://www.garritan.com/
The best is Vienna, but it is also the most expensive. http://vsl.co.at/en/211/1343/957.vsl

How many Exchanges allowed with New Every Two ( NET )- Upgrade Program ? Policy change?

Similar Messages

Maybe you are looking for