How many of us are having problems with accessing web pages?

For five days I have been having problems accessing web pages, constantly getting the message
Safari can't connect to server etc. etc. It takes me ages just to get to one page without permanently returning to the previous one & trying again. I have tried to use these support pages & find it increasingly difficult to just open a page let alone post anything. If this works I'll be amazed!
I have checked with my ISP - British Telecom. who say there have been a lot of "worms" & 'viruses" across the internet in the last week. Has Safari been contaminated or is it just the www that is the problem? Has anybody at Apple investigated this problem?
I am getting increasingly frustrated by the whole thing as nobody seems to come up with a viable answer. Even if Safari is at fault it would be nice to know where we stand & that somebody is trying to do something about it!

Thanks for that suggestion petitbjs. I think all is OK now. It started without warning, I hadn't changed anything, I just tend to use everything on the computer as it came, I'm a bit chicken to change anything incase I mess it up!!
Starman et al,
I had to phone BT this evening when I found my internet wireless phone wasn't connecting when I dialled out, it was the same yesterday evening but as I was trying to phone my son in Rio & was expecting him to move house at any time, I thought he might have had the phone disconnected, or it was just something wrong their end as I had the dialling tone OK & assumed the phone was fine. I have been using the landline, both of which go through the Home Hub, all through the last week without any problems.
Eventually the BT man had me unplugging the Hub from the mains whilst holding down the Wireless Association button, after which it was OK, however during all this (apart from when it was unplugged, obviously) I still had uninterrrupted internet service as I had to log into the BT website to check the configuration or something, & the chap seemed to think the phone's hub problem would have had nothing to do with my internet problem over the past few days.
Anyway, things seem to be fine now, I'll just hope it stays that way but at least I can try the unplugging trick if I have similar problems in the future.
Once again, thank you all for your help & suggestions, it is a great comfort to me knowing that I have these boards to call on for assistance on virtually any problem I have with my Mac. Before he moved to Rio I could cry "Help" to my son too, hopefully once they move & get set up with an internet connection next week we will be able to video chat (the whole reason I bought the new Mac!).
Many thanks to all,
Carol.
Wippitwalker

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Indesign CS6 on MACs with OS 10.8 are having problems with links

Hi
Indesign CS6 on MACs with 10.8 are having problems with links. All links to other files have to be updated when opening a file although definitely nothing has changed to the linked files.
We can rule out our company's networking and the system hosting the files (HELIOS software on RedHat Linux VM). This happens with newly created Indesign files and with old ones. E.g. we create a file on Tuesday, save it and open it again on the exact same MAC on Wednesday and all links to other fiels (.indd, .png, .bmp, etc. nothing uncommon) have to be updated as they all show the yellow triangle + black exclamation mark symbol next to them. Has anybody else experienced this, What can we do? We have tried absolutley everything and updated all software from MAC OS to CS6 itself but nothing seems to help on the long run.
Any further information required?
M. Miller

Thanks for your quick reply.
We actually noticed that there also seems to be something wrong with the timestamps:
If we open the infos via the MAC finder to a file (.psd e.g.) which is linked in one of our indesign files, it states a certain date of creation.
If we then switch to the Indesign file we just opened in which we had to update all links and open the infos to exactly the same file we looked at in the finder, a different date of creation is stated. So there also seems to be a mistake here (hope it's clear what I mean).
We are ruling out our network as the error cannot be "re-enacted". We have created numerous test files in Indesign (simple white page containing one link to a .psd file which is also used in one of the supposedly defective files) and have opened them on various MACs with various OS versions over the past days/weeks but unfortunately the files open without any notifications or errors.
Just as a background: a few months ago, the problem seemed to occur between MACs with differing OS, 10.6 - 10.8 at first. A file which was created on a 10.6 MAC could not be opened without updating all links on a 10.8 MAC. That is why we updated everything to 10.8. The error did not occur for about 2-3 weeks but then reoccured again.?
Have you heard anything similar?

We recently purchased the iphone5 (2) and are having problems with sound coming thru the earbuds when we plug them in to the iphones. works fine with the ipad. help please

recently purchased the iphone5 (2 of them) and are having problems with the earpods. no sound when plugged in to the iphone. both phones. works with the ipad. help please

Hi P5052,
Welcome to the Support Communities ... and congratulations on the purchase of your iPhone 5's!
It is very unusual that neither phone is working with the new earpods.
Have you tried a different headphone just to see if the issue is with the earpods or the iPhones?
The article below will give you the basic troubleshooting steps for this issue.
Click on the link below to see more details and screenshots.
I've quoted some helpful highlights for you:
iPhone: Can't hear through the receiver or speakers
Symptoms
When someone calls, I can't hear them through the receiver or speaker phone, and I can't hear music through the speaker. I also can't be heard by someone who is calling me.
Note: iPhone has one speaker, which is adjacent to the dock connector. On iPhone 4 or later models, the speaker is to the right of the dock connector. On earlier iPhone models, the speaker is to the left of the dock connector.
Resolution
Verify that there is nothing plugged in to the headset jack, including headsets, headphones, or adapters.
Make sure the Ring/Silent switch is not switched to silent.
While on the Home screen, adjust the volume buttons. If you see the icon below, indicating that headphones are attached, there may be debris or an object lodged in the headset jack:
Check the headset jack. If there is an object lodged in the headset jack that is not easily removed, have the iPhone serviced to remove object.
For Original iPhone: If there is light debris, such as lint, in the headset jack, try connecting a pair of headphones to the headset jack and then remove the headphones. Repeat this several times to remove the debris.
If you have installed a protective film on the display, either ensure that the receiver is not covered or remove the film completely.
Check the receiver mesh (which is on the top front of the device, above the display). If it appears blocked, use a clean, small, dry, soft-bristled brush to carefully and gently brush away any debris.
If you have paired with a Bluetooth headset that is nearby, either use the headset or turn Bluetooth off (chooseSettings > General > Bluetooth).
Restart the iPhone.
If restarting the iPhone doesn't resolve the issue, try restoring the device.
If the issue persists, go to the Service Answer Center - iPhone for information on service.
Hope this helps!
- Judy
<Edited by Host>

Firefox is having problems with certain web sites, but IE is ok

Top of page is present in IE but not in latest Firefox.

Is it a safe assumption that website is your's? 
What difference does it make which browser '''''you''''' use? Isn't your website for client's or potential clients?
That said, I don't have a problem with that web page on Firefox 2.0.0.20, 3.0.19, 3.5.16, 3.6.13, or the 4.0b9 nightly - it looks the same as in IE8 on 32-bit WinXP SP3, with an AMD 64-bit processor.
The problem shown in your screenshot is with your own Firefox installation. It's like all the "styling" is turned off.
''''' "I infer Firefox needs a 64 bit version." ''''' 
What good is a 64-bit browser without 64-bit plugins? 
Adobe still hasn't released a 64-bit version of Flash, although they do have a "preview" version available. 
http://kb2.adobe.com/cps/000/6b3af6c9.html
''BTW, Mozilla does have a Windows 64-bit version of the Firefox 4.0 betas that is being tested now, but it is not going to be released in Jan / Feb when Firefox 4.0 is released. It will probably be released later in 2011 with one of the 4.# versions, I suspect right after Adobe has a 64-bit Flash release version.''

Safari problems with certain web pages dowloading a page instead of display

on some sites when i click a link to go to or open a page, it downloads the link. this happens with ebay for example where when i click on a link, it downloads ebay.dll instead (i know, weird). and now, ebay.com isnt even opening - i just get a blank page. it happens with .asp pages and .js pages too. everything seems to work fine in firefox. i was also having problems with gmail which would not allow me to click on links and if i typed, it would jump to another field on the screen if i typed a non-alpha character (i know, weird). that seems to be fixed now and i can use gmail.
not sure what the problem is. any ideas?

You would have to remove (uninstall) or reinstall the Georgia font if it is currently corrupted.
You can use the System File Checker to check for missing and corrupted font files.
It needs to be run from an Elevated Command Prompt.
Open a cmd.exe window as Administrator:
Start, click Programs, click Accessories
Right-click Command Prompt, and choose "Run as administrator"
Click past the UAC Screen
After the cmd.exe prompt, type: sfc.exe /scannow and press Enter
* http://windowsforum.com/threads/system-file-checker-a-great-windows-fix-tool.19250/

It looks like the way forward is to delete any apps you are having problems with and reinstall hopefully you have your data on iCloud this seems to work

Looks like deleting and reinstalling the apps your having the problems with works in some cases

Hi Flash, Just some info to correct yours. First, not everyone is having a problem with FP 10.1 and there are solutions and reverting to FP 10.0 would not be the first choice. If that was for you, that's fine. If you would read the many many threads here, you would find correct information for users that want to revert back to FP10.
Also may I suggest you read up on Firefox version 3.6.6 as this is involved sometimes with FP 10.1.
Lastly, I think it is always better to find out what a user's issues are before offering a solution. Reverting back to FP 10.0 is not for everyone that is having a problem nor should it be.
If your instructions solved whatever problem you were having, that's great. However, to recommend this to other users that come here for help without knowing what their problems are may not be the best advice, in my opinion.
There are many other details in the Uninstall Instructions and also the Install Instructions that need to be followed.
That is why it is better for each user to have their own thread and receive help for their individual issues. This is also based on their computer system configuration.
Believe me, if there was one fix for all FP 10.1 or any other version issues, it would be posted
Thanks,
eidnolb

I bought a new MBA and are having problems with HDMI and VGA port

Hi,
I just bought a new mac book air, and at the apple stre they recommended me a mosh mini to vga cabel. I need to use my computer for projector either hdmi or regular vga adapte. The new mba only has thunderbolt, usb, memory/card slot, microphone and headphone ports.
Does anyboody has and idea how i will or how do i connect the hdmi or vga adapaters to the computer. I have been searching on the cables the apple store has available but the end that goes into the computer is not compatible with the ones I mentioned above.
Please any help would be of great help, because I dont know what to do. I think this is a problem with the new MBA.
thank you,

Thank you doubr. So what I need is to buy the thunderbolt cable and the minidisplayport to vga adapter or the griifin mini display port to hdmi tht toothpickproductions recommends, is that correct?
The one I have is a mini dvi to vga adapter and the end that goes into the computer is the same one that the minisdisplayport to vga adapter or the griffin one have, and is too big to go into the new mba. I dont know if I am confusing you more with what I am saying.
check the link below and you will see the ports the mba has
http://www.apple.com/macbookair/specs.html
if you see the ports that mba has, the two minidosplayport that are recommending do not fit..
So, do you know that if I buy the thunderboldt cable will either of the two minidisplay ports fit or I need to buy another adapter for the minidisplay ports??
thank you because I am kind of confused, I did not have this problem with the macbookpro I had before...

HT5628 I have OSX 10.9.1 on my iMac and want to install Windows 8.1. I've read that people are having problems with 8.1. What should I do?

I'm getting ready to partition my drive and install Windows. I've read that there are wifi and other problems with Windows 8.1. That I should use 8.0. Microsoft does not sell 8.0 anymore. They want you to buy 8.1. What should I do? Any help would be appreciated.

Read the Boot Camp Help first. Boot Camp does not yet support Windows 8.1 http://windows.microsoft.com/en-US/windows-8/system-requirements. If you insist on installing 8.1 use a virtual machine like parallels, Fusion, or VirtualBox.
http://www.apple.com/support/bootcamp/

I am having problems with accessing Facebook because of Adobe. Is anyone else having this problem? What should I do?

I am having problems opening Facebook, and You Tube. The sites will not open and a page comes up saying I need to update my Adobe Flash. The Adobe Flach is already updated. What should I do?

The update alerts are fake, and are intended to mislead you into installing malware and/or to steal your identity.
You might get the alerts when visiting a website that has been hacked. Don't visit the site again. If applicable, notify the site administrator of the problem, but don't send email to an unknown party.
If you get the alerts when visiting well-known websites such as Google, YouTube, or Facebook, then they're the result of an attack on your router that has caused you to get false results from looking up the addresses of Internet servers. Requests sent to those sites are redirected to a server controlled by the attacker.
The router's documentation should tell you how to reset it to the factory default state. Usually there's a pinhole switch somewhere in the back. It may be labeled "RESET." Insert the end of a straightened paper clip or a similar tool and press the button inside for perhaps 15 seconds, or as long as the instructions specify.
Then go through the initial setup procedure. I can't be specific, because it's different for every model. The key points are these:
1. Don't allow the router to be administered from the WAN (Internet) port, if it has that option. Most do.
2. Set a strong password to protect the router's settings: at least ten random upper- and lower-case letters and digits. Don't use the default password or any other that could be guessed. Any password that you can remember is weak.
3. If the router is wireless, or if you have a wireless access point on the network, use "WPA 2 Personal" security and set a different strong password to protect the network. If the router or access point doesn't support WPA 2, it's obsolete and must be replaced.
During the time the router was compromised, you were redirected to bogus websites. If you ever connected to a secure site and got a warning from your browser that the identity of the server could not be verified, and you dismissed that warning in order to log in, assume that your credentials for the site have been stolen and that the attacker has control of the account. This warning also applies to all websites on which you saw the fake update alerts.
If you downloaded and installed what you thought was a software update, ask for instructions.

I am having problems with accessing an individual website on the entire network

I am having problems finding out how to unblock or correct an issue not allowing any computer on the network to access a specific webpage the error says that the dns is unavailable but I am able to access that site from outside the network on my phone to
my knowledge there are no other websites that are unavailable can you help

If your website is internalsite.domain1.com
check if your DNS manager on your server has a group/folder named domain1.com
open the folder and right click in the screen on the right.
Here you can create a a record.
There is a nice article to help you:http://technet.microsoft.com/en-us/library/bb727018.aspx
Hope this helps you out.

2 days ago I started having problems with some web sites that previously worked fine. They still work fine on other browsers. What happened & can you fix it?

On the Times newspaper site I was using December 19 some of the features stopped working. Has Firefox made an update? I tried downloading Firefox 9.0 but the problems persist. At the end of the news articles is a comments section but this no longer displays in Firefox. There is a SuDoku feature in the Puzzles section which is no longer accessible by Firefox.

Reload web page(s) and bypass the cache.
*Press and hold Shift and left-click the Reload button.
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Cmd + Shift + R" (MAC)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

Display problems with allowing web pages to use their own fonts, both on and off.

I refer to the "Allow pages to choose their own fonts, instead of my selections above" option in the Content > Advanced tab of the Options menu.
When I have this option unchecked, allowing my font choice to override the default non-image generated text for web pages, it seems that many icons and buttons on numerous sites are replaced by some sort of hex code malfunction. They appear as small boxes with four characters inside. I'm sure someone knows the official term for what these are and why they occur.
When I have the option checked, however, any non-image generated text on numerous websites appears as an ugly Stencil font that I simply cannot find the origin of. It should not be and clearly isn't the default font for all of these different sites. By "non-image generated text", I mean any text that is not incorporated into the design of the page.
This issue has persisted through several full re-installs. Any insight into a solution for one or both sides of this problem would be quite appreciated. Thanks for reading.

You would have to remove (uninstall) or reinstall the Georgia font if it is currently corrupted.
You can use the System File Checker to check for missing and corrupted font files.
It needs to be run from an Elevated Command Prompt.
Open a cmd.exe window as Administrator:
Start, click Programs, click Accessories
Right-click Command Prompt, and choose "Run as administrator"
Click past the UAC Screen
After the cmd.exe prompt, type: sfc.exe /scannow and press Enter
* http://windowsforum.com/threads/system-file-checker-a-great-windows-fix-tool.19250/

Having issues with loading web pages after using migration assistant

Last week my old macbook pro died and i purchased a new 13" mbp. I brought it home the first day i bought it and just turned it on and started playing with it and the internet was blazing fast, no issues at all. I then brought it back to the apple store where they peformed a migration from my old hdd to my new macbook pro. I then took it back to my dorm and connected to the same exact internet and now i am having problems loading web pages. Sometimes the page will load on the first try (click) and other times it will hang there loading but never fully load the page, and if it does load somewhat certain things are missing from the page. So i have to click the link again, and again, and sometimes again for it to finally load correctly. I dont know what is wrong but i have a feeling it is files from my old system conflicting with new ones when it comes to loading web pages. Everything is up to date the OS and firefox and i am having the same issues in safari. Also my ipad and blackberry have no problem connecting to the wifi so that is not the issue. I really hope someone can help me out because this is really starting to drive me crazy.

If your still having problems, or anyone else......
For future info, your in the wrong forum, your need the MBP area, this is the MacPRO area, no big deal, I can barely keep up with the M & B & P, etc...
Sounds like when it migrated over your old settings it may have gotten corrupted? It has been known to work if you were to just make another "Location" and just re-enter the information again and sometimes that will help. You might take it back to the store and see if it does it on their connection also. The silly person should have tested it first before letting you go.
Hope you got it fixed...

Printing problem with my web pages

Hi all-
I noticed a funny problem with one of my web pages. When I go to print, it only prints one page length of a webpage that should be two pages long (assuming you choose the shrink width to fit one page wide option in your print command).
I post messages with training schedules and people sometimes want to print the page, I'm not looking for pdf or anything, just a simple print the whole web page. When I print, the second half of the webpage comes out blank. I tried saving at a pdf from the print window, and the same thing happens.
The page I'm trying to print out is at:
http://web.mac.com/gdefrancis/FSNordic/FSTeam_News/Entries/2008/12/22_JNT_Holiday_Training_and_PracticeSchedule.html
Note that is stops printing (or leaves a pdf converted from the webpage blank) after the 12.21 entry.
any suggestions?
thanks!
Greg

Greg ~ On a now archived thread, you wrote:
I would love people to look at my various sites and let me know what you think!
Looking at your Nordic Ski site, it occurred to me that it could benefit from some Social Networking features. Take a look at this site:
http://my.steamboat.com
...built with this free, web-based tool:
http://www.ning.com
Each Network's "look" is fully customizable — click on the thumbnail for their product overview:

How to resolve network issue or dns to access web page on snow leopard server?

I have my network setup like as follows:
internet > router 1 > ethernet ports > switch > router 2
I have a mac osx snow leopard server connected to "router 1", but it is so slow when accessing a web page hosted on the server from a browser on a workstation connected to either router 1 or router 2?
Is there a problem with my network setup or maybe because I changed the name to newservername.local?

@Jeff and @Camelot,
I think it is a DNS issue. I completely reset the DNS settings on server and the local name with the steps below, but now cannot access the site hosted on the server at all
I used a modified version of http://www.mkahn.com/2010/09/configuring-dns-on-mac-os-x-10-6-snow-leopard-serve r-for-hosting/ to reset the server set
1. Stop DNS Service in Server Admin
2. Close Server Admin
3. Obtain 10.6 DNS Default files (below)
4. Overwrite the DNS files with DNS Default files:
/etc/dns/loggingOptions.conf.apple
/etc/dns/options.conf.apple
/etc/dns/publicView.conf.apple
/var/named/named.ca/etc/named.conf
/var/named/named.local
/var/named/localhost.zone
5. Restart your server
All machines have 1ms ping responses within the network including this snow leopard server that I am trying to setup. There is another test web server that return pages instantly within this network so I doubt it is a network issue, but a DNS issue.

How many of us are having problems with accessing web pages?

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