How many people think Verizon is GOOD at "customer service" - or is that an oxymoron?

Back when Comcast’s customer service was reported to be HORRIBLE (okay, it sounds like many think it still is), one frustrated but motivated customer created this website: www.comcastmustdie.com. (For real! YOU CAN STILL GO THERE - CHECK IT OUT! That’s inspiring evidence of the power of the people!) I read about it in a USAirways magazine article about a bestseller business book on customer service and the lack thereof. The instant I read the site name, I could identify 100%! Obviously so could many others! Which is, no doubt, why this very popular site got Comcast's attention at some point. (Again, go check it out and also surf over to www.customercircus.com.) Supposedly Comcast promised to do better and yet judging from current behavior I read/hear about, have they really changed? The moral of the story for Verizon: TAKE NOTE! When you treat your loyal customers like you couldn't care less ... when you don't bother to be upfront about which stores are actually "Verizon corporate" vs. those "retailers" you distance yourselves from when you need to ... when you make better offers to NON-customers than EXISTING-customers ... when you outsource your technical knowledge, your in-store help, your telephone customer service ... when you have chain upon chain of hand-offs so nothing can be resolved by one call or one chat and as a result, every issue requires many other time-sucking, anger-producing efforts ... THAT'S when you step deep into the Crappy Customer Experience Camp. Translation: LEGENDARILY DREADFUL, EMBARRASSINGLY INCOMPETENT and FLAGRANTLY OFFENSIVE CUSTOMER SERVICE. Seriously, Verizon, that's how you want to be known by the people you serve? That’s how you want your current customers to describe you to prospective customers? I bet your competition is itching to prove they can treat us better! Shall we let them?

People only think customer service is bad when they don't get what they want. Usually what they want is very absurd and goes against everything that is written in a contract that they have signed. The customer is always right is completely wrong! I don't understand how people can just demand stuff.

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How many people think it is robbery to be charged 16$ per line if your account is shut off for none payment?

so even this forum does not work properly... Nothing here is simple. I have many issues with Verizon.. 1. Why am I charged 16 per line if my account is shut off when I can't pay on time. I work full time and was a full time Nursing student... (VERY very busy)! We switched from alltel and there was a $40 charge per account.Yes that is right I pay late sometimes... KEY WORDS HERE>>>> I PAY! I feel like I am being robbed from. Does anyone else? How is this legal? I have only one account.. each phone is not a separate bill. 2. The automated phone service is so horrible and frustrating it makes me want to cry or scream. 3. Financial services closes at 9pm so I can't make payment arrangements when I have the time to do this. Convenient for them since I have 4 lines that get charged 16 per line to be turned back on! 4. They charge so much why can't they pay for 24 hour staffing like some of the other companies? 5. I always pay what I owe. 6. I pay SOOOOO much, why don't they treat me like they appreciate my business???????? Just wow!

How is it legal. Because you did not fulfill your end of the contract, pay on time.
If late on a house payment there is a penalty. Late on a car payment a penalty. late on electricity, water or gas, ya run the chance of a shut off and to turn it back on, there will be an add'l charge. It costs VZW to suspend an account, keep the lines available for you when you do pay and to reactivate the lines.
They do not shut it off the next day after being late unless there is a pattern. Usually, the first time a notice and service continues during the month. The next time 5 days after the bill was due...when the new billing cycle starts.
Were you ever proactive and get with VZW BEFORE you were going to be late to let them know so arrangements could be made??? You are 1 of 93 million lines. Not one person there knows your situation.

Have you officially joined BPX? How many people have you invited?

For those who are watching the Business Process Expert "general discussion" forum:
The first question is: Have you officially joined the BPX Community here? 
If so, thank you. You are one of the 8,328 people who have already joined in only the first four weeks of this community being available. Note, too, that we're still in "sneak preview" mode so we haven't even done any announcements or awareness campaigns! You're in on the "ground floor" with visionaries and leaders.
If you're not an official member yet, please join ... just go to the top of the page in the header under "Profile Management," see the category for "Update Profile," and check the box at the very bottom of that page that says "I would like to join the new Business Process Expert (BPX) Community." Of course it's free and you get the benefits of posting forum questions and answers, blogging, etc. etc.
Please also sign-up for the newsletter while you're already on that page. More than 100,000 people already subscribe and find it valuable. We send a newsletter approximately every two weeks to highlight just a few of the new items and topics -- mostly as a reminder to return to the online community area(s) if you're not already in the good habit of doing so.
Second question is: How many people have you referred to this new community with the recommendation to join?
If you've invited at least three people who have joined, then "thank you!" If they are new members of BPX and SDN (and if they used your name/email as a referrer when they joined), then you received award points as our thanks.
If you haven't yet invited at least three colleagues to join, please do so. We think it'll help them in their jobs and careers, and we think it'll help you in your work with them (they're smarter, better informed, on the same page with their colleagues -- including you...).
Thank you for your membership, participation, and for spreading the word.
Mark Y.

I have had numerous issues. Originally, I couldn't get video to work at all in Leopard (worked fine in Tiger). I just recently did all of the following things:
Set QT STreaming to 1.5
Set bandwidth (in iChat) to 500kbps (Comcast)
Deleted iChat prefs and ichatagent prefs
Set parallels network to "host only" (was on shared)
Reset PRAM
Reset security port to 443 (in iChat prefs, server settings)
Restart iChat (obviously)
Right now, all of my buddies are currently offline, but I did test with apple's auto-bots and interestingly, I'm getting video to work with appleu3test01 and appleu3test03, but I get the same connection problem as before with appleu3test02 ("There was a communication error during your chat"). I'm curious what's different about this bot's settings. I'll report more when I get to test with a real person.

How many people can be on the system with a 512 K connection in BPC 7 MS

Hi,
It appears that BPC uses a large piece of the band width and more than one computer and user with a 512 K connection using BPC will not work.How many people can be on the system with a 512 K connection? -BPC 7 ms version.
Thx
PLN

I would like to precise more things regarding the network.
I did a case study for one customer and really to have good performances with SAP BPC client the network required the follow:
Bandwitdth 1024kb/s
Latency smaller than 200 ms between BPC client and BPC server
Otherwise the users will experience problems:
1. IBandwitdh < 1024Kb/s then to download 80 MB or more (templates + dimensions) will require a lot of time and that's means the login time will be very slow every time when a dimension is changed or security is process
2. When an report is executed (a medium report not very complex report) around 100 mesage are send between bpc client and server. So if latency > 200 ms than a simple calculation is saying just into network it will be lost 200 * 100 ms = 20 s.
So for a report which normally is taking 5 - 10 second it will take 30s or even more into client with latency bigger than 200 ms.
Regards
Sorin Radulescu

Wonder how many people have left.

Any stats? I would be curious how many people have left these forums. How are they doing? ;)

Cindy- wrote:
It would be my guess Adobe wanted the oldies to disappear. I could draw no other conclusion.
The disappearance of the good old regulars – including a couple of major stalwarts in the last few days – is only a by-product of the adobe desire to promote thier own idea of a "community" which, as we know, is a carry-over from an earlier system and has now been extended to things like product Help pages as well as these forums.
This "community" with its silly titles and misleading points system has alienated the true community of regular volunteer helpers from the industry, to the extent that, in my estimation, only about 10% of those people remain. Those that have left have not been replaced and never will.
Their contributions, and the valuable discussions which they stimulated, will be sorely missed by those who come to the forums for help and to learn. What remains is a pathetic rump.
The misguided management style of adobe has lost them an asset which had cost them nothing and was worth millions.

How many people you can do facetime at the same time?

how many people you can do facetime at the same time?

As many faces as the screen will fit. 27" iMac can fit quite a lot of faces.

How many people can connect to the mail server 3

I am looking to grow my business which consist of a growing email base with emails that need to be set up and managed. How many emails can be hosted on the mac server?

Hello Thomas,
"MAXLOGMEMBERS" has nothing to do with the number of users that can connect to the instance. It is a parameter to control the number of files that can be assigned to a group of (redo) log files.
how many people can connect at Oracle XE?Well, that depends on how they connect. There are parameters controlling the number of sessions in the database. But if you have a technical user, e.g. when using APEX, there may be more users than sessions in the database...
So you need to clarify what kind of user access you mean.
-Udo
Edited by: Udo on 14.10.2011 15:19

How many people can log into a G5 at the same time.

Thanks in Advance.
I am using a G5 as a server with external drives attached. I get a message from time to time that says "too many users are logged in at once", is there a limit to how many people can log into a G5 at once ?
All are on different users, and it's a total gigabit network.
Message was edited by: apple2x3x5
Message was edited by: apple2x3x5

is there a limit to how many people can log into a G5 at once ?
Ten, unless you're using a version of Mac OS X Server which has no limit.
(38596)

HT204380 When using facetime how many people can you be connected to at one given time? The reason for this question is I would like to utilize facetime for conference call meetings.

When using facetime, how many people can you be connectedto at once? The reason I ask this question is, I am wanting to conduct teleconference meetings with my staff who are spread out throughout the state and I would like to be able to have seven people in total connected to facetime at once.

Currently only one person. A lot of users want to be able to FT multiple users.
Send feedback to Apple requesting it. Maybe in a future iOS update or iPad it will be available.
http://www.apple.com/feedback/ipad.html
 Cheers, Tom

With the iphone 5, how many people can you text at once?

how many people can you text at one time, using the iphone5?

Hi Gabriel38, and a warm welcome to the forums!
Try less than 100 at a time, (less than 50 for some ISPs).
You may get your answer here, but It's quite acceptable to start a new topic of your own, feel free to start a new topic to attract more helpers to your particular situation, here's a link if as is often the case, it's hard to find out where to do it...
http://discussions.apple.com/post!default.jspa?forumID=753

How long can you share a folio file for and how many people simultaneously

Hi There,
Questions per above title, can you share a folio file via the content viewer for an unlimited time? How many people could you share it with simultaneously?
As well I am trying to understand do you have to pay for DPS (and if so can it just be the single version) to be able to share a .folio file through the content viewer. Can you just have in design 5.5+.
In addition, if the .folio file is set up for Ipad distribution when shared will it be formatted and fully usable/interactive through the content viewer by the person you are showing it to on the ipad?
Any help is appreciated.

You do not need to pay to share a folio file via the content viewer.
I'm not aware of any limits on how long a folio can be shared to, or how many e-mails a folio can be shared to.
And yes, on the interactivity question.

I see people from different ages at my work and every month I need to count how many people from each age I've seen that month. How can I do to give the entries to numbers in a single cell and make numbers count them for me?

I see people from different ages at my work and every month I need to count how many people from each age I've seen that month. How can I do to give the entries to numbers in a single cell and make numbers count them for me? The final result would be a spreadsheet telling there were 8 people from 20 to 39 years old, 14 peolple from 40 to 59 and so on...

jpqcampos wrote:
This appears to be an 'input form' using 'Radio Buttons' to select the category. Neither of these features are supported in Numbers '09.
You can input the data on one table and summarize it on a second table, but the input table will continue to hold data for each event.
And by using the Reorganize button, you can hide all but two rows of that table to approximate the appearance and performance of an input form.
Here are the two tables, Data on the left and Summary on the right. Notes below.
The grey-filled columns in both tables are 'working' columns, and may be hidden (as shown in the image below).
Data table:
D1 contains the word "TRUE" (in capital letters). (This row is always shown.)
D2 is empty, or may contain any value except "TRUE" (This row is always hidden under the Reorganize rule.)The rest of Row 2 of this table requires the data shown: a number outside the range to be counted (999), and two checkboxes, both checked.
D3 (and filled down the rest of column D): =AND(OR(B2,C2),NOT(OR(B3,C3)))
The formula returns TRUE only for the first unused row in the table (ie. the first row for which neither checkbox has been checked)
Summary table:
Column A contains labels for the age ranges to be counted.
Column B contains the same information in the form necessary for the formulas in columns C and D. They need a numeric value, and that value must be the largest acceptable value in the range to be counted.
C2 (and filled right to column D, then both filled down to row 5):
=COUNTIFS(Data :: $A,"<="&$B,Data :: B,TRUE)-SUM(C$1:C1)
Two changes from the previous example:
COUNTIFS is used to separate the Native and Foreign counts as well as the age range to be counted.
The amount subtracted from each result is the SUM of the earlier results, and includes the text value in the first cell of the column (which is interpreted by SUM as a zero).
See note below regarding my earlier formula.
When the greyed columns are hidden and the checkbox in the Reorganize pane is checked, the two tables will appear as shown below:
Close the reorganize pane, and the 'data entry form' is ready to use.
To use, enter the age first, then check one of the boxes.
As soon as one box is checked, the row will be hidden, and the next (unused) row will be shown.
Regards,
Barry
Note regarding formula in my earlier post:
The earlier formula will give erroneous results as it subtracts only the count directly above it from its count of persons in the age range 0-n.
In E2 of that table, replace "-E1" with "-SUM(E1:E$1)
Fill down to E8.
Ignore the instructions (in that post) following "Fill down to E8."
B

How can i see how many people are using my apple id without changing the password ?

how can i see how many people are using my apple id without changing because some people have it

I'm not sure that you can. Why have so many people got your password? So many in fact, that you don't know how many.
You can see how many computers are authorised to play any songs you have purchased from the iTunes Store, but that isn't quite the same thing.
Perhaps a better idea would be to change the password and not let anyone else know what it is. That would at least prevent anyone else from changing it and locking you out of your own account.

Can I see how many people have visisted my MobileMe Personal Domain

I've set up a website using iWeb and it's been published in my personal domain using MobileMe, is there anyway of checking how many people have visited it?

http://www.statcounter.com/iweb/
Joe

Can I see how many people are subscribed to my blog via Live Bookmarks?

My blog has a "Follow me" button that allows someone to sign up for my rss feed via Live Bookmarks. Is there any way to see how many people are following?

There is no way to do this with the default RSS feed URL and iTunes, unfortunately. If you really want to see stats on your subscribers and stuff, you will need to translate your RSS feed to something like FeedBurner and then advertise that URL instead of the iWeb RSS.
Here is an example of my feed:
http://feeds.feedburner.com/dirtdoog
There are lots of stats available through FeedBurner... http://www.feedburner.com

How many people think Verizon is GOOD at "customer service" - or is that an oxymoron?

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