How many Samsung Stratosphere users do not have reliable network connectivity using hotspot or tethering?

Question

I am on my 3rd phone in as little as 9 months because I have never been able to stay on the network using the hotspot or tethering. The network keeps disappearing and coing back on. I am in a 4 g area and right across the street from a main Verizon store. My antennae strength is full and my 4g indicator is on but it disappears so much that I cannot rely on network service with my phone. I actually went out and purchased a 4g aircard and that works just fine so I know its the phone and not the network. Its funny I keep getting put back into this phone when its the phone that has the problem. My salesman said after the 3rd phone you will be upgraded to the next best phone so hopefully Motorola Driod 4 will be the key top reliable network connectivity. I wish I knew how widespread this is or has been. I realize not a majority of Stratosphere users probably dont use the hotspot or tethering much but I use it or try to on a daily basis. I love the phone but not the hotspot or tethering capabilities. My newest phone never got any new apps or anything put on and it had problems outta the box.

Answer 1

This phone SUCKS period.  I have only had it since July 27 and it has NEVER worked well.  I was never told (of course other than small print) that I had two weeks to return and get a totally different phone if not happy. So the 15th day I found that out. They pulled my sim card it worked better for about one week. Than back to crap.  So, I did a factory reset as they told me to. It worked for about another 2 weeks maybe. Now back to the same old thing again.  Drops calls ALL THE TIME with full network strength I can here them they cannot here. Goes back to factory defaults all the time. Starts not ringing and going only into voice mail. Freezes up where you cannot even shut off, you have to take the battery out. Also, constantly loses connectivity even though it is showing 4G and all bars too.
Went in again to discuss this with them just today.  HMM, first, if you go back to comolaints this has been a main complaint of this phone for a huge percentage of customers.  Hmm, they are still selling it as a GREAT phone, that is what they said to me, ohhhh, no problems.  Today they looked it up and supposabley says Samsung as of July 30th is aware of this problem and now has 90 days to fix it.  Current fix. They SAY, pull the battery out EVERY night.  Stuck with phone will not replace with a different model. Only same model. SUCKS...Oh and Verizon rep says to me " we are only the cell service. All warranty's are through your Samsung."  Funny thing is. WHY are they still selling it on their shelf.  I feel like sending a spy into tomorrow to same store and find out if they push the phone on them...BUSTED, I am sure they will.  Meanwhile, it sure puts bumps in the road for our livelyhood if our only phone.  Not work the retail value, so not buying my own phone to replace YET.
Good luck....Hopefully your third time is the charm and you will finally get a replacement for this Piece of CRAP.