How many with the wifi (greyed) problem
Hallo users,
Since I have updated my iphone 3g 16 Gb to the ios 4.2.1 I experienced the well known problem of the WiFi button greyed out
http://support.apple.com/kb/ts1559
In details after (almost two weeks) I have updated the operating system i cannot find any longer the WiFi networks around me and then the grey message no Wifi networks appeared in the settings folder. The Wifi address is no longer present (N/A is the field indication) and the battery duration decreases faster than before this problem occurred.
I have tried all of the suggested solutions:
- Reset the network settings
- Reset the device
- Restore the software
- Restore as a new phone
- Restore froma back up
- Recovery mode then restore
- Downgrade to the IOS 3.1.3
Then i called the Apple Store clsed to my place and the "supervisor" fixed me an appoinment in the Genius Bar where I had to check with the employee if the problem was software-based or hardware-based.
In the Genius bar, the Genius Employee just discussed with me about the several problem an iphone can have without checking at all the device with some diagnostic device as I expected. He just sentenced: "It is an hardware problem".
Since the warranty is expired I was asked to pay 150 euro for a new (refurbished) device 90 days warrantied, same type, same model.
My questione were: How long will last the device that you are proposing? Do you expect I pay once more 150 euro after 90 days if this problem occurr once more?
No answer.
I left the Genius bar and the Genius without paying anything and with my decive.
Now I'm asking myself and you:
- Since this problem is well known by Apple, why there is no adeguate support?
- This problem is caused by the IOS change. Why should I pay for a fault of the IOS developers?
- I was told: You have been unlucky. Sorry..
HOW MANY UNLUCKY PEOPLE EXPERIENCED THE SAME PROBLEMS WITH IPHONE 3G, 3GS,4, 4S, IPAD?
APPLE CANNOT IGNORE US!!
Thanks, this has been driving me crazy on both my MacBook and iPhone. It was dropping my wifi every few seconds! Changed the Authentication Type to WPA2-PSK (AES) and wow! It's been at least 2 entire minutes without dropping!
Similar Messages
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HT201253 How to fix the Wifi grey out button
How to fix the Wifi grey out button
Same exact problem, and the linked how-to repair, does not fix the problem.
Wifi is grayed out, iphone 4s, iOS 8.1.1 update (11/29,14) just killed the wifi dead. iOS 8 updates killed Bluetooth....
I just don't understand this at all.... -
How to solve the wifi dropping problem on Att UVerse.
Today with aid from others on the forums and help from apple I figured out how to stop the problem where your iPad will drop wifi while your using it.
Wat was wrong before:
While surfing the web my wifi would disconnect, and I would have to go to settings>wifi and turn It off and then back on, this would happen every two to three minutes.
YouTube videos would load very fast and about half way would stop and need to buffer.
When streaming pandora, it would only be be able to play one song, before needing to restart the Internet.
My router:
I have a homeportal 3000 router through AT&T
http://www.convergedigest.com/images/articles/v12n140-2wire.jpg
First you will need to know your account password for Uverse.
On the side of the router it will tell you system password, key, and Mac ID, at the top it will say for more info visit and there will be a number separated by some periods.
Go to that link, (on either your iPad or any computer)
When you get there you should see the name of your router and how it's performing.
At the top there will be four tabs, click on settings.
Six more tabs will pop up below the two tabs, click LAN.
Below the six tabs, another six tabs will appear, click wireless.
Scroll down and find security.
Under authentication type, change it to "WPA2-PSK (AES)"
Scroll down to the bottom and click save, it should then ask you for your password. NOTE: this is your uverse password, not the password on your router.
There should be a green box that says you were successful.
I've been going five hours now and havn't had one disconnect.
Thanks and hope this helps.Thanks, this has been driving me crazy on both my MacBook and iPhone. It was dropping my wifi every few seconds! Changed the Authentication Type to WPA2-PSK (AES) and wow! It's been at least 2 entire minutes without dropping!
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My iPhone 5 is experiencing problems with the Wifi at home. It shows that it is connected to the wifi but anything that uses wifi (apps etc) doesn't load content and just looks like it's loading forever but nothing ever comes. However the wifi and wifi/internet dependant apps work sometimes but it's rare. How do I fix this?
Back up all data.
Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
8.8.8.8
8.8.4.4
That's Google DNS. Click OK, then Apply.
In Safari, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. If you’re using another browser, empty the cache. Test. Any difference?
Notes:
1. If you lose Internet access after making the above change to your network settings, delete the Google servers in the Network preference pane, then select the TCP/IP tab and click Renew DHCP Lease. That should restore the original DNS settings; otherwise restore them yourself. Remember that you must click Apply in order for any changes to take effect.
2. I don't use Google DNS myself, though I have tested it, and I'm not recommending it or any other DNS provider; the server addresses are offered merely for testing purposes. There may be privacy and technical issues involved in using that service, which you should investigate personally before you decide whether to keep the settings. Other public DNS services exist. -
Dear apple, I am really dissapointed with you. Around January 2013, my iPhone 4s 16GB White has hardware issues, which was the Wi-Fi grey out. The wifi grey out means that I can't access the wifi on/off button, and also it has no connection. I have put up with it for months, until june 7 when I decided it has been long enough, and I got a replacement. I told the genius bar what happened, and I already did the so called "steps" that apple reccommended on the site, which was reset network settings, restore iPhone. The genius bar gave me a replacement phone, so I was expecting that the problem would be over, but it isn't. It seems that it's iOS 6.1.3 which is the case of most public complaints on apple iPhone products. Not even 3 weeks after I got the phone replaced, it is doing it again, so I suspect I'm just going to get a replacement again? Unfortunately I only have until 5th of july 2013 until my 1 year warranty is up. After that, any issue I have, I have to purchase apple care. People are expecting this problem to be fixed but I don't see it being solved any time soon. This is horrible and really low, because I have been a good customer, when I talk to the people at the genius bar, I show the utmost respect I can to them for the work they put into their job, but somewhere there is a problem where something has gone wrong. Because of that, people that only have a one year warranty (which i received because I purchased my apple iPhone at an Optus outlet, once that one year warranty is up, I have to pay for a problem that isn't even my fault? That isn't how it should work, you should be fixing this problem so people can be happy customers and leave happy. Obviously you don't all know how to do your jobs, because if you did, we wouldn't have this problem. I would like a replacement phone, ONCE AGAIN. If this problem occurs again, I will simply stop buying your products, and lose faith in your company, your's sincerely, Jack Maher.
This is a user to user help forum only. You are not addressing Apple here.
My iPhone 4S, iPhone 5, and iPad 2 are running 6.1.3 with no such problem and the same with the overwhelming majority of iOS devices running 6.1.3. -
I have an iPad MD371Y. Since when I installed the iOS 6 I'm fading problem with the WiFi connection. The line fall everytime the device go on automatic stand by (if i do not touch it for 5 min). Can somebody be of Help?
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting
http://www.apple.com/support/ipad/wifi/
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Does anyone else have problems with the wifi connection on their 4th generation Mine keeps going off line and its only 3 weeks old.I had the ipad mini and this problem never existed. I brought it back to the shop where i bought it Expert Laois last week and they said they couldnt find a problem but had to take it back today as it keeps disconneting from wifi still, anyway they are sending it back for repair and it am left with no ipad. After spending in excess of 700e i feel that this is really bad after sales service. I bought something that i want to use now and cant so what a waste of money it is .
Thankyou, but the shop said that they spoken to apple and that they have now changed their policy and that they do not give a replacement. So are you telling me that their information is false. Also what should they have done. This problem has existed since i bought it.????? What should i do?????
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My apple Tv will not airplay, this is the 3rd one i have exchanged and my devices airplay just fine elsewhere, could there be a problem with the wifi even though all of the other functions are working fine?
Hello there, AntRambo.
The following Knowledge Base articles may provides some steps to go over for troubleshooting your issue:
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
And also the following:
iOS: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS4215
Particularly but not exclusively of note:
If the AirPlay icon doesn't appear
Ensure that you have followed the steps in using AirPlay and AirPlay Mirroring.
If you are still unable to see the AirPlay icon , try one of the following steps:
If trying to AirPlay, or AirPlay mirror, to your Apple TV, ensure that AirPlay is enabled on your Apple TV as well. You can enable or disable AirPlay on Apple TV in the AirPlay menu: Settings > AirPlay.
Check Internet or network connectivity on all affected devices. Some content requires an Internet connection to authorize content playback. AirPlay capabilities may be limited if your network is not connected to the Internet.
If attempting to use AirPlay from a third-party app or a website from your Safari app on your iOS device, confirm that the app or website is AirPlay compatible (refer to the developers of the app or website for additional information).
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro -
I have a problem with the WiFi on my new 4th gen 32g Itouch.
I have a problem with the WiFi on my new 4th gen 32g Itouch. It is showing the bars and the wifi connection is showing that it is on but I can't get onto any of my apps that use the internet. Any suggestions as to what might be the problem? Thanks!
- Do other devices successfully connct to the same network?
- Does the iPod successfully connect to other networks?
Try :
- Reset:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Powering off and then back on your router.
- Resetting network settings: Setings>General>Reset>Reset Network Settings
- The troubleshooting here:
iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections -
How to configure the wifi access with specific time slot for kids?
how to configure the wifi access with specific time slot for kids?
Which model of AirPort base station do you have? Which version of OS X is your MacBook Pro running?
Wi-Fi access can be limited using the Timed Access feature of the AirPort routers. You would do so using the AirPort Utility. -
How to make the wifi connection with Ipad in china since it requires user's name and password.
How to make the wifi connection with Ipad in china since it requires user's name and password just like the dialed-up?
The same way you would connect to a secure wifi network in any other country. Supply the username and password when prompted.
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hello
I have an Iphone 3, but I had a problem with the wifi connection when I want to connect the wifi icon is gray and I can choose to access the wifiRead here:
http://support.apple.com/kb/ts1559
If nothing works, you most likely have a hardware issue. -
I just bought an iphone4 and is connected to my wifi at home but I can't bring anything up in the app store, itunes, etc. My husband has a droid 2 and he has no problems with the wifi? Any ideas?
If you look at the top left of your screen you will either see a 3G (or 4G if you have AT&T) or you will see the wi-fi symbol. If you don't see the wi-fi symbol you are connecting to Gmail through your cellular data plan, not via wi-fi.
To answer your question, it doesn't happen often but when it does the steps I mentioned above will normally resolve it. Hopefully you won't have any further problem with this. -
HOW TO FIX THE WIFI PROBLEM: Settings > Wifi > (little blue arrow) > scroll down to "Renew Lease" and then click on it.
EnjoyDidn't work for me.
What did work was going to the Wifi network settings and setting the HTTP Proxy to Auto rather than Off.
Worked for both iphone4S and ipad2. -
My mac book air suddely disconnects many times the wifi while using wifi
my mac book air suddely disconnects many times the wifi while using wifi
Lots of things can impact wifi connections. If you are at the marginal edge of the wifi range (which depends not only on distance, but what's between you and the transmitter) you may find the connection dropping in and out. Sometimes a minor repositioning of the computer or transmitter can solve the issue.
As well, interference can also create problems. For instance, microwave ovens are really good at disrupting 2.4Ghz signals, and that the frequency used most often in wifi routers--so if someone turns on the microwave and it's between you and the transmission point it won't be surprising if the connection drops. As well, metal blocks the signal fairly effectively, so if (say) ductwork is between the CPU and the wireless router there can be problems.
Finally, I've run into some combos of devices and routers that just don't seem to like each other :-) . That said, I've not hit that problem with either Air I'm running (an 11" and a 13"), though obviously I've not tried to connect them to every type of router out there.
Just this week I was at a hotel and in my room the hotel wifi was "interesting" with every device I tried (iPhone, Android phone, Kindle Fire, iPad and the two Airs) dropping connection regularly from the work desk. Turned out if I moved the devices over to the nightstand on the other end of the room (not the best work environment) all of the problems went away, so it clearly was a signal issue and the exact layout of that room and the hotel's wifi.
If the machine has a problem when positioned close to a variety of routers, then I'd suspect a hardware issue with the wifi card in the Air and get that checked by Apple. Similarly, if your problem is with your home router, I'd check to see if other devices also are getting dropped, since there could be a hardware issue on the router.
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