How may I change security questions and email?

How may I change my answers to security questions?

Read this about how to change the security questions: http://support.apple.com/kb/HT5312
If you can't use these procedures contact Apple. See http://support.apple.com/kb/HT5699

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Change security questions and email.

I have two problems: First, I can't remember my two security questions. I enter what I thought would be the correct answers and it is telling me it's not. Second, my step daughter "high-jacked" the account and changed all the email addresses to her, with the exception of the login name. I was able to get in, change the password, and delete her information. However when I went to buy something it said that because I was on a new computer I had to answer security questions. In order to reset my security questions it only gives me the option to send it to be changed to HER email address, which I obviously don't want to do.
Other pertinent information: I have had the account since 2008, back when I was the only one with an ipod. It's set up for my name, address, phone, email login, and credit card. She no longer lives with us, we have no contact with her, she does have an iPhone now, and I can see from the history she has been downloading many songs and apps since I last logged in.
All I want to do is be able to make purchases again and no longer want HER email to be where they resend my security questions, then allowing her to get back in and change everything back. Thank you!

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
Once they've done that, you can change the rescue email address.
(121430)

I forget my security question and email,how can i change my pasword

I forget my security question and email,how can i change my pasword

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95316)

One of my children changed my security questions and email address in my AppleID. Is there a way to recover or change this?

One of my children changed my security questions and email address in my AppleID. Is there a way to recover or change this?

Sure there is: You can ask your child to teach you how to do it, or you can go to this page and learn how to do it yourself.

HT5312 i want to change security questions and you told me to sent an email to be change and nothing sent to my email

i want to change security questions and you told me to sent an email to be change and nothing sent to my email

If it hasn't arrived after a few hours and isn't in a spam filter, you need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(90777)

How do we change security questions.

How do we change security questions?

Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
It isn't possible to create a rescue email address without correctly answering two of the questions.
(101070)

HT201303 how can reset the security question and answer ?

how can reset the security question and answer ?

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
      Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
      like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
      tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
      "done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
      Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
      should be asked to verify your security code for the credit /debit card and NOT the
      security questions.
d. At this time you can remove the card by going back in to edit the payment info and
      selecting "none" as the card type then saving the changes by selecting "done". You
      should now be able to use your iTunes store credit without answering the security
      questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

HT1918 How can I change security questions I have forgotton answers

I can not remember the answers to the security questions.How may I change the questions? Thanks

The support link that I gave in my first post, http://www.apple.com/support/itunes/contact/ , when I go to that page on Firefox (version 23) on a Mac (running OS X 10.8.5, I get the same on Safari) is (by default it is seeing my location as US) :
And clicking on the blue 'contact iTunes Store support' in the middle of that screen I get :
With the Password & Security Questions giving me :

HT1918 how do you change security question answers

how do you change security question answers, because i do not remember the answers it wont let me purchase anything on my new computer

Welcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support

HT5312 how to reset my security question and answer i have try everything but can't get it don

how to reset my security question and answer i have try everything but can't get it don?

WHat have you tried ?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

HT5312 How to reset your security questions and answers?

How to reset my security questions and answers? Pls help!

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

HT1918 how do i change security questions if i dont remember answers

how do i change security questions if i dont remember answers

Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

HT5312 how do u change security questions when u cant answer the ones in place

how do u change security questions when you cant answer the ones in place????

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97019)

How to send my security questions and answers to my e-mail?

how to send my security questions and answers to my e-mail?

call apple 1-800-694-7466 ask for account security.
Peace, Clyde

I forgot security question and email address

i forgot security question and email address

Contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

How may I change security questions and email?

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