How much is too much to wait for the computer to work

Question

I need some help and ideas on this one since I am about to throw out every Apple product I have out the window.
Let me try and keep it short:
got my iMac end of June
it crashes mid September
took it to authorized service, told it will be fixed in two days, took them 35 days
since I got it back it was always crashing and not working properly even though they said they replaced the hard drive and logic board and that that was the original problem with it
about 20 days later when I saw there are too many problems with it to me something minor (internal mic never worked since I got it back from service, crashing all the time, iMovies won't open because of some mess in iPhoto library, etc)
Apple sent on site repair, the guy replaced 7 parts in the computer!
7-10 days later, the computer shuts down in the middle of the movie and won't turn back on.
Before sending on site repair guy, the senior adviser told me that if the repair doesn't get my computer to stay working, I will get my computer replaced. After the computer died this last time, I called him and can not get him to call me back. I actually called him twice this week, in his work hours and didn't get a call back. So I guess all their "I am so sorry for the inconvenience, we will get to the bottom of this and get your computer working or replace it" is just bs they tell you to get you off the phone??
Now the new senior ad. says I will get replacement if this repair doesn't work. Also was told I will get a call back from repair service in 24 hrs, which didn't happen. So here we go again! I even called the very first sen. ad. I got the number from - yes, you can guess, never heard back from her either.
I have a list of 4 or 5 senior advisers that all tell me to call them if something we agreed on doesn't work, but I never can get to them nor do I get call backs.
So out of the 5+ months I had the computer so far, it worked as much as it was broken. Now with holidays coming, who knows how long will I have to wait.
This is really frustrating, to be told they will fix it or replace it yet I keep having to deal with not having a working computer.
Is there anyone that is above the people that keep giving me their numbers without actually following up that I can contact and find out when can I get a working computer that doesn't have parts breaking down every week!!?!??!??!?

Answer 1

aSsirovich wrote:
It's been almost more than a month since nokia released it,,, and it was supposed to be a worlwide release on oct 24th,,,, i don't feel like waiting for christmas nokia,,,,, we want the symbian belle preferably before the end of november at least..
Belle firstly has not been released.
secondly Belle will not be released for existing symbian ^3 or symbian anna phones till after the whole world has Anna, to which Canada and Australia and some other places still do not have.
And lastly Nokia do not do world wide releases, they are released based on carrier approval.
So when it is released it will be given to the carriers first for testing then once approved it will then be released to the public. If it is not approved due to errors it will be taken back and fixed, then resubmitted for testing and so on until it is approved. However if the carrier just says no they dont want it released, then Nokia will not release it at all to any customers that are on that carrier.
So just like Anna, you will have to wait till it is ready and testing has been completed and the carriers give the approval.
Skyee has confirmed that Belle will not be released until after the Anna roll out is completed.
Please be patient