How ot make classifications mandatory in service order
Hi,
We are using classifications configured through category modeler in interaction center for service orders. How can we make classifications mandatory for the service orders. We are using SAP CRM 7.0.
Thanks
Dan
Hi.
The fields are on the service order details screen?
If so, you may set each of the categorization fields as required using the UI configuration tool.
Regards.
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Edited by: Andy Weaver on Jul 7, 2010 7:59 AM
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