How stop imported ppt animations from getting out of sync when  captivate 4 is paused?

When we pause captivate 4, the imported power point animations keep going. We import power point slides into Captivate 4, then import audio into Captivate and set the animation timings ("after previous" -no clicks - video is set to automatic forward)  in ppt to synch with the audio. We also add Captivate popups etc. After we publish, when the pause button is used, Captivate pauses and the audio pauses but the power point animations get out of synch - the ppt animation timings do not seem to recognize the pause. How can we fix this?

Ruth,
I have been able to fix the problem with adding a second on each slide.  So all but 7 of my slides now are in sync.  I had one slide change, not play its narration as the narration from the previous slide finished.  And then it move on to the next slide.  According to the manual, you can adjust the speed of the slide transition.  So I am playing with the timeline for each slide.  I am almost there.  I didn't have any change of slides after the first transition to almost perfect synchronization with all but 7 slides out of 60, including one skip over.  It seems each problem solved creates a new problem. I fixed resolution by adjusting the resolution settings. I enabled the variable showing of the slide based on the narration, rather than the default 3 seconds.  So I am making progress.
Thanks for responding,
Paul
Paul Roden, Training Manager
Human Resources
LaSalle  University
215-991-3607
"I am only one, but I am still one; I cannot do everything, but still I can do something, and because I cannot do everything I will not refuse to do the something that I can do."  Edward Everett Hale, 19th century writer
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