How the Apple Store in Montreal refuses me my free case

I try to get their hands on an iPhone 4 from at least 2 weeks and today I managed to get one at the Apple Retail store in Montreal (downtown) but an internal policy prevents Canada from Apple to activate a phone to a company account that is got to my personal name (as if the president of GM was to change the name of GM's own name). I had the phone in hand, but I could buy it (by enabling it to my provider FIDO Canada, despite the attendant FIDO Canada has clearly indicated to the store manager that I was allowed) I will not be entitled to the free case as FIDO will send me a phone for "the next 2-3 weeks.
I feel like giving me $ 39.99 stolen from Apple, because I have to pay the case while the policy is one that prevents me from Apple Canada. I know my phone not sold will not reduce sales of Apple but I find it unfortunate that we treat a customer with them since 1986.

you are not the only one, My iphone 4 isn't qualified for the case either. I am in Australia and I can't get the case either, I went to apple store and was told that "case program in America job, they don't have control over it" I thionk the whole thing may be just the show for PR. Not many people I know who has a free case from apple for FAULTY IPHONE 4s.

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HT1688 I need to make an appointment at the apple store please

My phone turn off automatic sometimes and plus get frozen and I need to turn off for the problem.is why I need to meek an appointment in the apple store thank u

That is ok
Feel free to make an appointment ,we users are OK with that
http://www.apple.com/retail/geniusbar/
Have you tried any basic troubleshooting
1.Reset
2 Restore with backup
3 restore as new

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If the apple care includes replacement of iphone chargers, then they will. but it's best just buying a cheap one from either amazon or Ebay.
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Battery2
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I have a four month old Iphone 4, from the Apple store, And seems like every day something stops working on it. Today I can't hear the person thats calling, but they hear me fine. Anyone know how to fix this?

That is just the most recent problem. Other problems are the screen freezes all the time, and it won't scroll or do anything. Another is my keyboard lags as I type. another problem, is with some of my apps are constantly crashing. And It is not the apps itself per se, because my friends can be using the same app, and they are fine. Another would be emails not pushing. I will have some emails that show up, some will say I have new emails, but open to check and nothing there. Then other times i will have like 17 emails all show up at once, with some being sent days before. Another problem is my Wifi turns itself off all the time. Even when I am sitting less than 10 feet away from the router. And When I add new contacts, they are visible for a few days, then all the sudden they are nowhere to be found. Sometimes it will at least save the number in my contacts, and no name or other info. And other times it doesn't save anything. These are just a few of the many problems.
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How the Apple Store in Montreal refuses me my free case

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