How the customer receives the Dunning Notice

Dear sap Experts,
Please tell me the how customer receives the dunning notice? I mean to ask by email or by post. If it is by email then what other extra setting we need to do apart from normal dunning configuration.
And Please tell me what we do with the dunning charges means where we post these charges. kindly don't tell me what are the dunning charges i know that.
Your inputs are highly appreciable.
Thank You.
Regards,
Reva.

In terms of config you cannot select if e mail or printing is how the letters will be produced.
This will all be done in the ABAP, and SAP Script.
In terms of different settings, if you want your customers to receive e mails make sure all customers have an e mail address. You could have a rule in ABAP to say if the e mail address is blank print them, if there is a value e mail them.
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