How the **** do I upgrade mac 10.5.8 to version 10.6

I need to upgrade my computer to get any videos and many websites to work, so I bought snow leapord version 10.6 from the apple website. Just like I expected it didn't work when I tried to download it. After about 4 different times I just gave up. I don't know what's wrong, and now my disk drive wont eject. I'm sick of this crap, and don't know what to do.

What Mac do you have? Does it meet the requirements for Snow Leopard?
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
Installing or updating Snow Leopard:
http://manuals.info.apple.com/en_US/Snow_Leopard_Installation_Instructions.pdf

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