How the f*ck do i renew my subscription to creative cloud
how the f*ck do i renew my subscription to creative cloud
Software and services for creative professionals | Adobe Creative Cloud
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I have purchased and used Adobe Products for 25+ years and I own CS6 Design Standard outright.
I had previously subscribed to Adobe Creative Cloud but did not renew the annual subscription.
The CS6 Design Standard serial number is listed in my Adobe user account. I have run the the Adobe Creative Cloud Cleaning tool, uninstalled the Adobe Creative Cloud App and all other CC apps from my iMac. I reinstalled fresh copies of the CS6 software two different times, first from my CS6 DVD disk and then from the Adobe Download page. During each installation of CS6, all seemed to run normally and I was prompted to enter the license number and it was accepted. However, when trying to open the software after completing the installation, I am being prevented from doing so without renewing the Creative Cloud subscription.
Who knows of a solution to this problem?
Contacting Adobe’s Chat support and Customer Support portal has not resulted in a solution, even though they have confirmed the license number as being accurate and linked to my account. After weeks of waiting on their responses, yesterday I was told to go to the Forums to find a solution….Please Help Me….ThanksI am not familiar with the process involved with the link I am providing so please accept my apology if it is a repeat of something you have already tried...
How do I prevent Creative Cloud from taking over my CS6 perpetual license?
https://forums.adobe.com/thread/1584746 -
CS6 Apps Asking to "Renew Your Subscription" for Creative Cloud, for some reason.
Hi community,
I recently purchased a retail version of CS6 Production Premium because I did not like software as a service/Creative Cloud. Unfortunately, I got a good deal and tried it for a year. I did not renew, and removed all the CC apps.
When I try to open any of the CS6 Applications, a window pops up asking me to renew my subscription to CC. This software has nothing to do with my CC membership, I purchased it in a separate, one-time retail payment. I have looked at the various other threads around and have tried all of the solutions mentioned: Including uninstalling and reinstalling, running the cleaner tools, checking the host and certificate files, no luck. I spoke to several people in several chat instances, all recommending a reinstall of software, no help.
All I am trying to do here is run some software with a serial code I just purchased from Adobe, officially. Is there a way I can just activate it offline? I tried to do it per the instructions but do not have an option to "generate a response code". Am I being punished?
Thank you in advance,
JesseSign in, activation, or connection errors | CS5.5 and later
Mylenium -
How to add a second user to my subscription of Creative cloud.
I need to colaborate with a someone, but I don`t want them to use my second computer.
Is the colloboration just getting feedback from someone or will they be working on files too using the Adobe applications like Photoshop for example?
If it is just feedback from comments you can use the Share feature and enable commenting. This someone can comment and they do not even have to sign up to the Creative Cloud with an Adobe ID.
If this someone needs to work on the files too they can sign up for a Free account and will be able to use any of the Adobe applications in the Creative Cloud for 30 days. They will have 2GB of space to upload files to share back with you.
If the collaboration will last a bit longer than 30 days they could sign up for month-to-month account for either the Creative Cloud or just a single application (if you only are collaborating using a single app). The month-to-month price is more expensive than an annual contract but cheaper than one year if you only need to collaborate for 2 to 3 months. -
how can I turn off auto-renewal for subscriptions? I have been in the manage my account but I can't see any other option than to auto-renew?
Follow the instructions in this article. You can turn off the auto-renewal on either your i-device or via iTunes on your computer:
Manage your auto-renewing subscriptions - Apple Support
Cheers,
GB -
Creative Cloud just wasn't working for me, so after several years of frustration with being abroad and not online when the program decided to require online verification, I'm ditching Creative Cloud and reverting to the purchased Adobe Acrobat XI Pro point product. However, after uninstalling Creative Cloud Desktop (and CC-based Acrobat XI Pro), it still wants to go online and check my CC subscription, disallowing use of the newly installed point product version from a several year-old ESD file (and the more recent AcrobatUpd11010.dmg file).
Anyone have an idea of how to eliminate request to renew my subscription?
If, as a journalist, I've have these issues over the past two years, including this final insult when I'm trying to get away from CC, it can't be a one-off problem. So I'd like to hear details about others who've had a similar issue with reverting from CC back to a point product or to CS.
Thanks,
TimHi Tim ,
Please refer to the following link to cancel your subscription of Creative Cloud .
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
You can get in touch with Adobe Chat Support if that does not help and to get your queries resolved.
https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html
Regards
Sukrit Dhingra -
How do I turn off automatic renewal of subscriptions eg to New York Times.
AND can I be confident that when I download an apstore update I am not then being hooked into an on going subscription.ThankyouHi,
I am using German OS therefore maybe the items are called differently in English:
1) Go into the main menu
2) Select "Alerts"
3) select the Profile you like to adjust
4) Select App Alerts
5) Select Email
6) You sould see your 3 mail accounts listed
7) Select the one you like to "mute" and you can set everything (sound, LED, vibration etc. individually for this acount)
Hope it helps
Alex
Please feel free to hit "Like" if my post was helpful :-) Thank You! -
HT4059 how do i stop an automatically renewed magazine subscription on my ipad ?
how do i stop an automatically renewed magazine subscription on my ipad
Hi gaiea,
If you are having subscription issues with a magazine app or Newsstand publication, you may find the following articles helpful:
iOS: Using Newsstand
http://support.apple.com/kb/HT4943
iTunes Store: Purchasing and managing auto-renewing subscriptions
http://support.apple.com/kb/ht4098
Regards,
- Brenden -
I purchased a student subscription to Creative Cloud. I got the confirming email. When I attempted to install the aps, kept getting a 30-day trial for all the aps. In the case of Photoshop, it was expired. How do I activate my Creative Cloud?
ChristinaW1111 for information on how to resolve the connection error preventing the active membership from authorizing then please see Sign in, activation, or connection errors | CS5.5 and later. If you have any questions regarding the steps listed within the document you are welcome to update this discussion.
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I have been using a free trial of Photoshop cc and my computer crashed. Now it says up to date, but the program is not installed anymore. How can I re install it? I already uninstalled creative cloud and re installed it, but the same issue occurs.
Hi dmomoney24 ,
Kindly refer : CC desktop lists applications as "Up to Date" when not installed.
Please revert if the problem persists.
Thanks,
Atul Saini -
This is how I am supposed to contact to have my annual creative cloud membership refunded? I cancelled immediately upon seeing the charge and followed the instructions given and wound up here. Am I supposed to share my username and password with the forum? Adobe, I am about to go social with my frustrations!
No, this is a public forum, as in user-to-user, so you should not share any private information here. You will need to contact Adobe Support by chat or phone, which is apparently getting harder and harder to do. Use the link below and choose the Still Need Help? option at the bottom in the blue area - in the section that opens take your pick of chat or phone.
Contact Customer Care -
I purchased Acrobat Pro but I'm unable to use it. Whenever I try to open it, it says that I need to renew my membership for Creative Cloud... Thanks for you help.
Hi,
Please refer to the help document below:
Creative Cloud Help | "Renew your subscription" window appears when you launch a Creative Cloud application
Regards,
Sheena -
HI, How many computers can be installed Creative Cloud, if I have a subscription to "Creative cloud for photographer"?
Problem: I can not use my Adobe account, for install Creative cloud (PS & Lr), on the second computer. Creative Cloud offers me to buy Ps CC & Lr. But only if you start Ps programm ask me to enter the key, Lr is started without the key requirements.
No message that limit exceeded usage.
MAC OS 10.10.2
russian languane
I need to buy more Creative Cloud ?!Hi, Tnank You for answer,
Well, then I have a problem I can not run Ps on the second Mac, required or buy, or enter the code ... What do I do? -
I have an annual subscription to creative cloud but applications appear in shareware me , as I can configure my products ?
Johant9 please see Sign in, activation, or connection errors | CS5.5 and later for information on how to resolve the connection error preventing your membership from authorizing.
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Why among plans of a subscription of Creative Cloud there is no user option of a subscription?
Why there is no universal plan of a subscription for Photoshop, Illustrator, InDesign, Dreamweaver, Acrobat Pro - the most running apes?
Thanks.there is the complete plan, Creative Cloud pricing and membership plans | Adobe Creative Cloud
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