How to access apple support forum on "This username - is already taken, please choose another. Another has been provided" message?

Sorry I could not find a better user forum for this question....
See screenshots: This username "*" is already taken, please choose another. Another has been provided.
If I enter a different forum username it tells me that the account is already associated with another user ID (I suspect the first one I tried). 
How am I supposed to continue? 

you'll see that I am prevented from choosing another name.
Ah! But no, that's not a bug, either. Once you create a user account, that name is locked. You can't change it. For this particular name, all you can do is ignore it. It will eventually be archived off the servers, never to be seen again.
To start over, you have to fool your web browser into believing you've never been here before. Launch Safari, but do not navigate to these forums. Open Safari's preferences and click on the Privacy tab. Where it says Cookies and other website data, click on the Details button. The trouble is figuring out which one to remove. I think it's apple.com . Try removing that cookie and then come here. If you got rid of the right one, you'll be able to create a new account.

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