How to access BIS login page

I have a Straight Talk Blackberry. I have created my blackberry email address and activated my phone. I found the Straight Talk BIS login portal here:
https://bis.na.blackberry.com/html?brand=tw
But I don't have a login for it. I called Straight Talk and they said I need to contact BlackBerry. How do I create a login for this page?

Hi and Welcome to the Community!
Whoever you talked to at Straight Talk was (I'll be gentle) not properly trained. Further, this site isn't even a portal by which to seek support directly from BlackBerry, for there is no free method to do that.
Rather, the carriers (e.g., Straight Talk) are responsible for all BIS accounts for their customers. So I suggest you re-contact them and insist on some things:
That they create your BIS account for you on their system
If they continue to insist that you need to contact BlackBerry, that they escalate your case via the formal channels to which only they have access
Don't let them fob you off...continue to insist that, since you PAY them for your services, they are responsible for your service-related support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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