How to access gmail attachments shown (paperclip) ? cursor hovering shows title/quantity will not open.

firefox browser of choice. unable to open attachments. with text embedded photos it is hit/miss; some open, some will not. no problem opening either in chrome or i.e.. tried the "network.http.spdy.enabled" toggle (three listed: .v2 & .v3). tried one, then all three without success. with no success, i reset all to "true". equipment: vista stand-alone with comcast cable

Hi there,
Sorry about your issues with gmail attachments. Is this a recent problem in Firefox for you? I'm guessing you're a long-time Firefox user and that this is a fairly recent problem for you. If so, this could be due to problems with your local cache for gmail.com. What you could try is to clear the cache to see if that takes care of the problem: [[How to clear the Firefox cache]]
Please let me know if this solves the problem so I can tick this off of my todo list - or please let me know if you need more help and I'll get on this again to sort it out for you!
Thanks,
David

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HT1338 How can I get my photo to work again? the app will not open on my desk top any more. I can not dave my photo on my desk top

How can I get my photo to work again? the app will not open on my desk top any more. I can not dave my photo on my desk top

Hello, Cubby21.
Thank you for using Apple Support Communities.
Here are the best resources for troubleshooting issues with Message.
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
Cheers,
Jason H.

I am trying to access iphoto from my external drive (8.1.2) which will not open and I am unable to access any of my photo library. It informs me I may need to reinstall, but the purchases in APP store are not there!

The below is the report generated:
Process:
iPhoto [389]
Path:
/Volumes/VOLUME/*/iPhoto.app/Contents/MacOS/iPhoto
Identifier:
com.apple.iPhoto
Version:
8.1.2 (8.1.2)
Build Info:
iPhotoProject-4240000~8
Code Type:
X86 (Native)
Parent Process: launchd [127]
User ID:
502
Date/Time:
2013-10-20 21:55:47.256 +0100
OS Version:
Mac OS X 10.8.5 (12F45)
Report Version: 10
Interval Since Last Report:
1787 sec
Crashes Since Last Report:
10
Per-App Crashes Since Last Report:   10
Anonymous UUID:
3F2ACC2C-8386-EF27-DC59-EFEFE8538DC9
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: /System/Library/PrivateFrameworks/iLifeSlideshow.framework/Versions/A/iLifeSlid eshow
Referenced from: /Volumes/VOLUME/*/iPhoto.app/Contents/MacOS/iPhoto
Reason: image not found
Binary Images:
0x1000 -   0x9fbfee com.apple.iPhoto (8.1.2 - 8.1.2) <436E886C-E26D-2C7D-9745-252829318EFE> /Volumes/VOLUME/*/iPhoto.app/Contents/MacOS/iPhoto
0xb31000 -   0xb5aff3 com.apple.DiscRecordingUI (7.0 - 7000.2.4) <2B039C8A-C64C-3457-BBC3-2B7E8D1A947C> /System/Library/Frameworks/DiscRecordingUI.framework/Versions/A/DiscRecordingUI
0xb73000 -   0xb75fff com.apple.ExceptionHandling (1.5 - 10) <435C80BD-F463-360B-86CA-5E001CACD421> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
0xb7b000 -   0xc26fff libcrypto.0.9.7.dylib (106) <041B3399-5033-3395-9A71-6693F3A33D94> /usr/lib/libcrypto.0.9.7.dylib
0xc6a000 -   0xc74fff com.apple.UpgradeChecker (1.0 - 1.1) /Volumes/VOLUME/*/iPhoto.app/Contents/Frameworks/UpgradeChecker.framework/Versi ons/A/UpgradeChecker
0xc7e000 -   0xcfefff com.apple.iLifeMediaBrowser (2.7.4 - 546.7) <130581CE-0699-3524-B487-726353FDDF96> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
0xd42000 -   0xddeffc com.apple.MobileMe (8 - 1.0) <47DF6C20-78C5-1AA2-1D64-274EAE522D93> /Volumes/VOLUME/*/iPhoto.app/Contents/Frameworks/MobileMe.framework/Versions/A/ MobileMe
0xe40000 -   0xf5fffb com.apple.WebKit (8536 - 8536.30.1) <4A5E9136-681F-3AB1-AD69-B59F2B9126E7> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x1010000 - 0x1261ff3 com.apple.MessageFramework (6.6 - 1510) <6416EA36-21B9-3A8F-9F5C-E6BE23E9D131> /System/Library/Frameworks/Message.framework/Versions/B/Message
0x1338000 - 0x134dff7 com.apple.iChat.InstantMessage (7.0.1 - 3306) <E2512D5F-4151-3ED4-BB9A-748B0B5F21BE> /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x135b000 - 0x135bfff +eOkaoCom.dylib (1) <17ADB0F4-BF83-0B0B-5293-F843F1724644> /Volumes/VOLUME/*/iPhoto.app/Contents/MacOS/eOkaoCom.dylib
0x135f000 - 0x1392fe7 +eOkaoDt.dylib (1) <673BD0C5-FAC4-ABB7-B55E-FD8A75E4759D> /Volumes/VOLUME/*/iPhoto.app/Contents/MacOS/eOkaoDt.dylib
0x1398000 - 0x14fefff +eOkaoFr.dylib (1) <684982FE-55E4-174D-9CF3-DA4319BD57F9> /Volumes/VOLUME/*/iPhoto.app/Contents/MacOS/eOkaoFr.dylib
0x1502000 - 0x1526ff2 +eOkaoPt.dylib (1) <E2ED8DE8-7A2D-8309-3CB5-2E87F135A8A8> /Volumes/VOLUME/*/iPhoto.app/Contents/MacOS/eOkaoPt.dylib
0x152d000 - 0x1574ff7 com.apple.proxtcore (1.0.0 - 1.0.0) /Volumes/VOLUME/*/iPhoto.app/Contents/Frameworks/ProXTCore.framework/Versions/A /ProXTCore
0x8fec7000 - 0x8fef9e57 dyld (210.2.3) <23516BE4-29BE-350C-91C9-F36E7999F0F1> /usr/lib/dyld
0x9073a000 - 0x909b6ff7 com.apple.QuickTime (7.7.1 - 2599.41) <D01684A3-7360-3CE7-B886-DDFDE1BAEA78> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x919f2000 - 0x91cb2ff3 com.apple.security (7.0 - 55179.13) <000FD8E9-D070-326A-B386-51314360FD5C> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x91e04000 - 0x9209eff7 com.apple.AddressBook.framework (7.1 - 1170) <9A7DDF7F-5081-3708-8965-E564953EEE39> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x9212c000 - 0x9213aff7 libz.1.dylib (43) <245F1B61-2276-3BBB-9891-99934116D833> /usr/lib/libz.1.dylib
0x9229e000 - 0x9229efff com.apple.ApplicationServices (45 - 45) <677C4ACC-9D12-366F-8A87-B898AC806DD9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x922a0000 - 0x922a0fff com.apple.Carbon (154 - 155) <604ADD9D-5835-3294-842E-3A4AEBCCB548> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92d3f000 - 0x92d4dfff com.apple.opengl (1.8.10 - 1.8.10) <385E048A-FFB2-348A-8F80-572C2494A776> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x94241000 - 0x942a9ff7 com.apple.framework.IOKit (2.0.1 - 755.42.1) <230C6EEC-A926-3720-82DB-25D0FAAEF962> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x9472f000 - 0x94771ff7 libcups.2.dylib (327.7) <6FAC537D-7EC3-3E82-B6E8-F87DE07546B5> /usr/lib/libcups.2.dylib
0x94ec8000 - 0x94ec8fff com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x95633000 - 0x957efffd libicucore.A.dylib (491.11.3) <FF55E176-7D66-3DBB-AF86-84744C47A02C> /usr/lib/libicucore.A.dylib
0x95b73000 - 0x95c6bff9 libsqlite3.dylib (138.1) <AD7C5914-35F0-37A3-9238-A29D2E26C755> /usr/lib/libsqlite3.dylib
0x95dae000 - 0x95f0bffb com.apple.QTKit (7.7.1 - 2599.41) <9514F791-9ED4-3C00-84F7-D87B5FB254FF> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x96944000 - 0x96b2cffb com.apple.CoreFoundation (6.8 - 744.19) <DDD3AA21-5B5F-3D8F-B137-AD95FCA89064> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9724f000 - 0x9724ffff com.apple.Accelerate (1.8 - Accelerate 1.8) <D4F5AB2C-0727-39FD-8EE9-E4DD3D78EB2E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x988a9000 - 0x988f7ff3 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <15B4EFFC-22D1-3517-BE8C-7947DAA24729> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x98e74000 - 0x98e74fff com.apple.CoreServices (57 - 57) <956C6C6D-A5DD-314F-9C57-4A61D41F30CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x99c6e000 - 0x99d44fff com.apple.DiscRecording (7.0 - 7000.2.4) <DE1EF7D3-018A-3501-B3E7-7497D7D2D69E> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
Model: MacBook5,1, BootROM MB51.007D.B03, 2 processors, Intel Core 2 Duo, 2 GHz, 4 GB, SMC 1.40f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x0000, 0x000000000000000000000000000000000000
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x0000, 0x000000000000000000000000000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: OCZ-AGILITY3, 120.03 GB
Serial ATA Device: FUJITSU MHZ2160BH FFS G1, 160.04 GB
USB Device: External HDD, 0x1058 (Western Digital Technologies, Inc.), 0x0704, 0x26200000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0x04600000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2

Hi, Thank you so much for the info.... I really do appreciate it. We had the laptop updated by way of a system upgrade with RAM and an additional SSD drive. Once reconfigured all programs were reinstalled but Iphoto is not among them. Iphoto was on the laptop when purchased so we have no additional discs. Before the laptop was updated we backed the photos up to an extrenal hard drive so we have them, but cant access them. Could I purchase Iphoto 8 stll? Would this work? We would also require an external CD drive as we no longer have the disc drive in the laptop (I think the extra new bits took over). You may have noticed I have very limited knowledge on computers so any help dispite how simple it may sound to some would help me greatly. I just want all my photos back .... Thanks inadvance... Hope to hear soon x

I am unable to open mail link (yahoo, gmail, and aol), and links that require a login will not open, it just continues to show "connecting" while on each home page.

I can open web pages and click on links that don't require a login, but if I am trying to open a login for email or anything else "connecting" shows up in the tab and runs constantly with no connection taking place.

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*http://kb.mozillazine.org/Error_loading_websites
*https://support.mozilla.org/kb/Error+loading+web+sites

How can I run Photoshop Elements4 with Windows7. The operating system will not open and run it.

My New computer has windows 7 installed, and it will not open and run my photoshop elements 4 programme. Do I need an upgrade, or can it be run in any other format on this computer.

Did it install and you're just getting errors trying to run it? If so, try clicking on your Start button. Then, go to All Programs, find the entry for Adobe Photoshop Elements 4 and "right click" on it. Select Properties, and in the Properties dialogue click the Compatibility Tab and try running it in XP Compatibility mode and see if it works that way.
If not, then it is really not compatible. Just buy the latest (Photoshop Elelments 9) while they offer $40 mail-in rebate (Ends January 5, 2011)
http://www.adobe.com/products/photoshopel/

How do you get Skype to work on ipad2? Have app, but will not open.

How do you get Skype on ipad2? Have app, but it will not open.

Lydia...
Hold the Skype app icon down until it jiggles then tap the x then tap Delete.
Now go to the App Store and re download Skype.
To receive notifcations from Skype tap Settings > Notifications
If you don't have a Skype account, after you tap the app you should be prompted to set one up.
You will need to purchase Skype credit in order to send SMS or make calls.

I have Acrobat XI on a PC and have received a Fatal Error message indicating that "Acrobat failed to connect to a DDE Server." Acrobat will not open now. How do I regain access to the program?

I have Acrobat XI on PC. After trying to convert a webpage to PDF, I received a Fatal Error message indicating that "Acrobat failed to connect to a DDE Server." Now, the program will not open. How do I regain access to the program?

I have Acrobat XI Pro and have been experiencing all sorts of "freeze ups" with it ever since Adobe released the new Acrobat DC the other week. I see that an automatic update was pushed down to my Acrobat XI Pro at the same time. Is this the first issue you have encountered with your Acrobat XI, or have you been having other issues suddenly as well?? Just wondering ...

HT2523 My TextEdit will not open email attachments ending docx. How can I remedy this?

My TextEdit will not open email attachments ending docx. How can I remedy this?

No, TextEdit cannot read those. You will need to convert them to .doc files first:
Mac users using Word 2004 who receive a Word 2008 for Mac, (or Word 2007 for Windows) document, will not be able to read this without having the Open XML Converter installed, which can be downloaded from Microsoft.
Go to this page:
http://www.microsoft.com/mac/downloads.mspx
and click on the right under Most Popular, 'Open XML File Format Converter for Mac 1.0.2'
This opens a window at the bottom of the page. Scroll that to the bottom and click on English.dmg, and it will download for you as a disk image, which can be installed in the usual way.
After installation you can open and read .xml formatted Word 2008 documents in Word 2004.
Update: This link http://support.microsoft.com/kb/976831 takes you to a newer version 1.1.3 (released Nov 10, 2009).

My trial ended, now my premier pro file will not open on a different machine (it has opened on this machine before). It is saying the "file is damaged" I don't want to loss my edit, how can I access it?

My trial ended, now my premier pro file will not open on a different machine (it has opened on this machine before). It is saying the "file is damaged" I don't want to loss my edit, how can I access it?

Steven is correct, you never can go back to an earlier version with Adobe Premiere with the project file. If your preceding version was CC you might try the trial version of CC 2014, but remember that once you enter the trial version cycle you never can go back.
There was a way to hack the project file on the CS versions but that disappeared with CC.

TS1506 I have a problem opening some email attachments. They will not open in the mail application on an IPad Air

I recently upgraded from an iPad 1 to an Air. One of its main uses is to avoid printing volumes of papers for meetings, so the abilty to open attachments with mail is pretty important.
There are some attachments that will not open in the mail application on an iPad Air. Some in the same format do (docx). They do open in Mail on my MacBook, and iPad1, or if I go to webmail on any device including a Blackberry, so it is not a file corruption problem. The problem persists on different networks. Other emails from the same sender do work. It seems to be specifically related to IOS 7 or the Mail app. Quickview won't work, nor will opening with a range of Apps which report a file error.
There was an historical problem with Apple garbling pdf files, but this is a new one on me.
All this is a shame because it is opening emails in attachments that was one of my main reasons for buying an Air.
Does anyone know of the cause? A solution?

What about a work-around?
Ios 7.1 etc. has a problem with communicating with exchange. There are lots of reports of problems with pdf files.
The work-arounds mentioned here may be of assistnace.
https://discussions.apple.com/thread/5992793?start=0&tstart=0
get a gmail account.
There are lots of ways of moving files.
A simple and popular way to copy files and share files among your devices.
https://www.dropbox.com/
"Box lets you store all of your content online, so you can access, manage and share it from anywhere. Integrate Box with Google Apps and Salesforce and access Box on mobile devices" Rated the most secure cloud storage by SkyHigh Networks.
https://www.box.com/
Files Connect -- "Cloud Storage services like Dropbox, MobileMe iDisk, Google Docs/Picasa, Facebook photos, FTP, SFTP, WebDAV ... AFS (Apple File Shares) SMB (Windows shares) protocols"
https://itunes.apple.com/us/app/files-connect/id404324302?mt=8
Windows File server
http://itunes.apple.com/us/app/filebrowser-access-files-on/id364738545?mt=8
"Dukto is a simple application that allows you to share files between devices connected to the same (wireless) LAN network."
http://www.tidal.it/?page_id=309&lang=en
http://www.msec.it/blog/?page_id=11

TS1506 In most of my email attachment the logo ( Mimi attachment ) show and I can not open that attachment , why and how to solve this problem ??? iPad 2, iOS 7

In most of my email attachment the logo ( Mimi attachment ) show and I can not open that attachment , why and how to solve this problem ???
iPad 2, iOS 7

When did this start? What was the last thing you changed before problem started?
Have you tried sending the attachment from a different account. Have a friend send you an attachment. Get a gmail account.
Send the email with attachments to two different accounts one to your ipad and the other to a gmail account in a web browser and not on an iPad. See if you can read the ones to the gmail account.
You did reboot your ipad?
Standard stuff for ipad.
http://www.my-iguru.com/ipad/ipad-hints-tips/ipad-viewing-saving-email-attachmen ts.php

I am trying to import developed images from LightRoom 5 in o Photoshop 6. I am receiving this message and the images will not open.....'Could not open scratch file because the file is locked, you do not have necessary access permissions or another progra

I am trying to import developed images from LightRoom 5 Photoshop 6 for further editing. I am receiving this message and the images will not open.....'Could not open scratch file because the file is locked, or you do not have necessary access permissions or another program is using the file. Use the 'Properties' command in the Windows Explorer to unlock the file. How do I fix this? I would greatly appreciate it if you would respond with terms and procedures that a computer ignorant user, such as me, will understand. Thanks.

Have you tried restoring the Preferences yet?

I am trying to import developed images from LightRoom 5 into Photoshop 6. I am receiving this message and the images will not open.....'Could not open scratch file because the file is locked, you do not have necessary access permissions or another progra

I am trying to import developed images from LightRoom 5 into Photoshop 6. I am receiving this message and the images will not open.....'Could not open scratch file because the file is locked, you do not have necessary access permissions or another program is using the file. Use the 'properties' command in the Windows Explorer to unlock the file'. This has not happened before. How do I change this?

Could not open a scratch file because the file is locked or you do not have the necessary access privileges. (…) | Mylen…
Mylenium

I right click on link, click, open in new window, then nothing happens. Or, windows within a page will not open, for example, on gmail, when I click "details" the window will not open.

When I right click on a hot link, then click, open in a new window, a window will not open. Alternatively, I can click, open in a new tab, and a new tab will open. Additionally, if I'm at a website with a chat feature, the chat window will not open, or, as another example, if I'm at gmail, and I click "details", the window that opens giving the summary of when your account has been opened and the IP addresses it's been accessed from, will not open.
I have on the computer, Aurora too. I doubt that it's a source of the problem, but I had to throw that into the mix. For clarification, this problem is happening while using the Firefox browser.

You can middle-click a link to open the link in a new tab.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

I have a Pages document in iCloud that will not open. I have Time Machine. How do I get to the version of the document that is not corrupted?

I'm in a bind. I tried to open a Pages document that I saved from the current version of Pages on my iMac this morning on my iPad, which has the current version of Pages of the iPad. It would not open on the iPad. Now it also will not open on the iMac, or on the Beta of iCloud Pages.
If it were on my hard drive, I could use Time Machine to recover the most recent version, but it's in iCloud. I've been told that implies that there is a local copy, but I don't know where that is.
It's a book manuscript I've been working on for months. I'm not happy.
Thanks for the help.

Your opinion of Apple products seems unusually harsh. I know how iCloud works and I'm generally pretty happy with it. I also like Pages a lot more than MS Word, and somewhat more than NeoOffice. Word is overripe with so many features Microsoft keeps radically changing the interface in the desperate hope that somehow they will make it easy to use again, but instead, they just confuse everybody with the unnecessary changes.
They had menus, until there were too many options to fit the screen, so they added submenues, until that wasn't enough, so they added dialog boxes, until that wasn't enough, so they added tabbed dialog boxes, and realized that a lot of commonly used features were too hard to get to, so they added the Toolbar just as a shortcut to the more common features and then came up with the unforgivable decision to eliminate the menu interface entirely in the Windows version of the product and replace it with The Ribbon, which took me so long to interpret that I stopped using Word altogether.
NeoOffice is simpler and quite useful, but it was iCloud that sold me on Pages. It's great being able to review and edit documents on iOS devices in addition to automatically synchronizing across Mac OS X devices.
I have options for synchronization with Box and DropBox, and I have a network share I can use, if having a local copy isn't important, but I find that having a local copy (like with Box, DropBox and iCloud) is great because each computer I use has Time Machine, so I don't have to rely on the service to restore a file. I can get it, myself. It's easier to browse to the version I want in Time Machine than it is to estimate the time I want to restore from and hope that someone else can find the right version of the file from whenever they made a backup to restore it for me. I have unhappy experiences from this kind of request to restore stuff.
I find Box and DropBox to be somewhat crude compared to iCloud. I like Apple's new attitude toward saving files. When I edit in Pages and exit, the file is saved. If I edit a file and the power goes out, I generally lose a sentence or less. In traditional apps, I can easily lose hours of work, unless I remember to manually save as I go.
iCloud is not a general remote file storage facility. At it's root, it is a roaming version of whatever you have on iOS devices. So, if I want to access a file from multiple devices and not have to worry about versions, I use iCloud.
This problem I just had was the first problem I've had with iCloud, and with Time Machine, and I use them a lot. Having someone tell me where the local copy of the documents are fixed the problem.
I love Time Machine.
For myself, when I upgraded from Bento 1 to Bento 2 on several computers, one of them choked on my data file. I followed Bento's directions to recover the data file until it said to reinstall Bento 1 from original medium. I couldn't find my disc. Yes, I had bought it. I don't steal software. But I couldn't find my disc.
So, I used Time Machine to restore Bento 1. Just try restoring an older version of an app in Windows from any backup software available to Windows and see how far you get.
I helped someone else recover a couple thousand email messages using Time Machine instead of dealing with the email service because we could open Mail, go to the folder where the messages had disappeared when she had a power glitch, and then browse back until we found the backup just before the messages disappeared. The restore took about 20 minutes, but again, this verges on magic.
I've used Time Machine to restore an older version of OS X when someone discovered that a crucial app wasn't ready for it yet. The glitch was that she hadn't backed up for a month. She kept ignoring the warning prompts. So, when I showed up, I had her do a current backup before doing the restore. We then restored to the old OS, restarted in the old OS and opened Time Machine to recover all her documents, pictures, etc. from the current backup, so she didn't lose a month of work. This is another thing I can't do with other backup programs.
So, I'm generally pretty happy with Apple. Once someone told me where the local copy of my iCloud documents resides, I could take care of this most recent problem.

How to access gmail attachments shown (paperclip) ? cursor hovering shows title/quantity will not open.

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